Latest Jobs at Dogan's Sugar

Truck Dispatcher Responsibilities:

• Ensure proper and accurate documentation about all trucks, drivers and truck mates
• Scheduling drivers to make freight deliveries or collect shipments and packages
• Dispatching loaded trucks with commodities.
•  Monitoring of loaded trucks from loading points to delivery points.
•  Ensure that proper and accurate information about dispatching services, updates and operations are properly relayed.
• Dispatch all items at the time where they are supposed to be dispatched
• Ensure that all messages regarding dispatching services are answered and that  clients know the information they are needed to be knowledgeable about
• Do follow-ups of all pending transactions and other works that are needed to be done and implemented
• Know proper dispatching scheduling methods to assure efficiency of transaction being made
• Maintain  service invoice records and be sure that correct items are placed in the collection of data
• Maintain the history of clients in a database to make sure that references are available  should it be needed in the future
• Coordinate scheduling with the different stakeholders in the dispatching services to be provided
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• ·Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.

 Requirements:

• B.Sc in a related field or associate degree in transportation or logistics
• 2-3 years of experience as a logistics dispatcher in a similar industry.
• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Extensive experience in customer services, as well as generating freight bills and invoices.
• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
• Knowledge of applicable transportation regulations and laws.
• Excellent organizational, communication, and time management skills.

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Job Description

• Responsible for overseeing the intervention management process in a conscientious and precise manner, and report on progress towards pre-defined goals to management.
• Strategically plan and manage logistics, warehouse, transportation and customer services.
• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
•  Direct, optimize and coordinate full order cycle.
•  Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
•  Arrange warehouse, catalogue goods, plan routes and process shipments
• Resolve any arising problem or complaints.
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit.
• Supervise, coach and train warehouse workforce- maintenance officers, technicians, drivers, motor boys etc.
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery.
• Meet cost, productivity, accuracy and timeliness targets.
• Maintain metrics and analyse data to assess performance and implement improvements.
• Assist in preparation of budgets for the department and company as a whole.
• Prepare daily, weekly, monthly and annual reports to the management.
• Assist in the drafting and submission of content for numerous manufacturing and production companies, third party vendors etc.
• Perform related duties as assigned or as the situation dictates.

Required competencies, knowledge, skills, and abilities

• Proficient in standard business office software.
• Excellent analytical, problem solving and organizational skills.
• Excellent oral and written communication skills.
• Fluency in written and verbal English.
• Proven ability to think independently and handle multiple projects through to completion.
• Record of successfully collaborating with and influencing senior management and peers.
• Demonstrated ability to lead and manage staff.
• Demonstrated independent work initiative, sound judgment, diplomacy, analytical ability and professional demeanour.
•  Able to make effective presentations to diverse groups.
•  Possession of excellent time management skills to be able to deliver goods as at when due
• Excellent human relations skills to be able to work effectively with all members of the logistics team, getting them to perform optimally
• Strong knowledge of logistics management for efficient service delivery
• Good communication skills to understand the details of clients’ deliveries, and pass instructions to team members to carry out without erring
• Multitasking skills: He/she must be able to do several tasks together without getting confused
• Attention to detail: He/she must be mindful of even the little details of an assignment
• Organization skills: The logistics operations manager must be able to plan and organize his/she activities for efficient

Education and experience

• Significant experience in managing complex projects, preferably with a degree in logistics/operations management.
•  Minimum of 4 years’ experience.