Jobs at Moniepoint Inc.

About the Role

• This is a high-impact leadership role responsible for owning and driving the strategy, execution, and culture of Quality Assurance across our Engineering teams. 
• You will lead a team of smart, detail-oriented QA Analysts and Engineers, ensuring the products we build meet the highest standards of quality and reliability. 
• You’ll be working directly with developers, product managers, and engineering leadership to make sure everything we ship to our users is production-ready and delivers happiness.

What you’ll get to do

• Lead the QA function across multiple engineering teams – drive quality standards, strategies, and frameworks that scale.
• Mentor and manage QA Analysts and Engineers – help them grow into the best versions of themselves through coaching, feedback, and career development.
• Design and enforce test strategies, including manual and automated testing, regression, performance, and exploratory testing.
• Build out meaningful dashboards and metrics to measure QA performance: test cases written and executed, bug leakage, regression rates, and more.
• Collaborate closely with engineers to serve as a gatekeeper of quality, reviewing product requirements, technical documentation, and code when necessary.
• Drive continuous improvement in QA processes, tools, and team dynamics.
• Ensure deep product understanding within the QA team so test cases are not only thorough but also relevant and user-centric.
• Promote a strong quality culture by working hand-in-hand with engineering, product, and business stakeholders
• Turn data into insight by effectively transforming test metrics into dashboards and reports that guide team performance and product health.

Key Requirements

• 10+ years of experience in Quality Engineering, including 4–5 years leading engineering teams, with a strong track record of building, mentoring, and scaling high-performing teams.
• Strong programming skills in Java with a focus on tooling and automation
• Strong experience in testing APIs, microservices, mobile native, and web applications.
• Proficiency in working with Linux/Unix environments and cloud infrastructure (GCP, Docker).
• Strong knowledge of SQL, NoSQL databases, and pub-sub technologies.
• Experience in non-functional testing, including performance, security, and monitoring/alerting.
• Knowledge of CI/CD pipelines (Jenkins / GitHub Actions / Harness).
• Familiarity with AI/ML-based test generation or test impact analysis.
• Strong experience in Agile/Scrum methodologies and leading small-to-medium teams.
• Strong technical experience, including hands-on coding and a solid understanding of software development.
• Proven ability to foster collaboration, trust, and transparency across diverse teams.
• Experience owning and overseeing system architecture for large-scale, secure, and scalable platforms.
• Ability to mentor, recruit, and grow engineering talent in an environment that prioritizes continuous learning.

To succeed in this role, you should have:

• Experience leading and scaling a QA team in a fast-paced, tech-driven environment.
• A background (previous experience) as a QA Analyst or Engineer, you understand the job from the inside out.
• Experience designing and evaluating test strategies and measuring test effectiveness.
• Strong technical depth, you understand how software works and are familiar with the fundamentals (APIs, microservices, infrastructure).
• Solid analytical skills, you can connect the dots, interpret patterns in data, and ask the right questions to drive clarity and solutions.
• A mentorship-first mindset, you’ve built and led strong, collaborative teams and care deeply about your team’s growth.
• Hands-on experience with creating QA frameworks, building test dashboards, and defining success metrics.
• High integrity and emotional intelligence, you’re candid, constructive, and deeply aligned with team and company culture.
• Strong performance management experience, you can assess, evaluate, and coach team members using clear KPIs and deliverables.
• Proactivity, you don’t wait to be told what to do; you’re constantly thinking about what’s next and how we can improve.

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Job Summary

• The Inventory Support Officer is responsible for providing operational and administrative support in the management of inventory and ensuring accurate recording and tracking of stock levels. 
• They will assist in maintaining efficient inventory control processes, conducting regular audits, reconciling discrepancies, and facilitating the smooth flow of inventory operations.

Job Responsibilities

• Inventory Management: Monitor and manage inventory levels for hardware devices, ensuring stock accuracy and availability.
• Device Allocation: Ensure timely distribution and allocation of hardware devices to all stakeholders.
• Reporting: Generate and analyze inventory reports to track stock levels,
• Data Accuracy: Ensure that all inventory transactions are accurately recorded, and resolve any data inconsistencies.
• Process Improvement: Identify opportunities for process improvement in inventory management, including streamlining procedures, enhancing data accuracy, and implementing best practices.
• Communication: Communicate effectively with internal stakeholders regarding inventory status, stock availability, and any inventory-related concerns.
• Compliance: Ensure adherence to company policies, procedures, and industry regulations related to inventory management.
• Perform other duties as delegated and assigned by his/her Line Manager.

Requirements

• OND/ HND , Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Similar experience in inventory management or related roles.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using inventory management software and Microsoft Office applications.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.
• Knowledge of inventory control principles, stock management techniques, and inventory valuation methods.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

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Job Purpose

• The Lead, Inbound Sales is responsible for driving consistent revenue performance across the inbound sales team by coaching, managing, and developing a team of Inbound Sales agents. 
• You will serve as the operational backbone of the inbound function, ensuring process adherence, maintaining pipeline health, hitting team targets, and creating a culture of continuous improvement. 
• This role bridges frontline execution and sales leadership, combining hands-on deal involvement with day-to-day team management.

Key Responsibilities

Team Leadership & Coaching:

• Lead & Develop: Manage a team of Inbound Sales Representatives, providing daily guidance, motivation, and performance support.
• Coach: Conduct regular 1:1s, call reviews, and coaching sessions to develop reps' product knowledge, objection handling, and closing skills.
• Onboard: Onboard new team members, ensuring they are fully ramped within the first 90 days in line with defined success metrics.
• Performance Management: Identify skill gaps across the team and design targeted coaching plans or escalate training needs to the Sales Manager.

Sales Operations & Performance:

• Drive Targets: Own team-level sales targets (weekly, monthly, quarterly) and ensure reps consistently meet or exceed individual quotas.
• Track Activity: Monitor daily activity metrics, calls made, demos conducted, leads qualified, deals closed, and intervene proactively when performance dips.
• Deal Support: Step in to support complex or high-value deals, co-selling where needed to rescue at-risk opportunities.
• Pipeline Management: Maintain and enforce accurate CRM hygiene across the team, reviewing pipeline data and deal stages regularly.

Process & Quality Assurance:

• Process Adherence: Ensure all inbound inquiries are responded to on schedule and in line with the defined business process.
• Quality Control: Review and score sales calls and demos for quality; share feedback in structured call review sessions.
• Continuous Improvement: Identify and flag recurring bottlenecks in the lead-to-conversion journey and work with cross-functional teams to resolve them.
• Handoff Management: Own the smooth handoff process between Sales and Onboarding, ensuring customers transition seamlessly post-purchase.

Cross-Functional Collaboration:

• Marketing Feedback: Provide structured feedback on lead quality from various channels to the Marketing, Business, and Growth teams.
• Product Alignment: Collaborate with Product and Customer Success to stay current on platform updates, ensuring the team delivers accurate and compelling demos.
• Leadership Reporting: Represent the inbound team in sales leadership meetings, reporting on performance, blockers, and team insights.

Reporting & Analysis:

• Reporting: Prepare weekly and monthly team performance reports for the Growth Manager, including quota attainment, conversion rates, and activity data.
• Analysis: Analyse team performance trends and recommend data-driven improvements to the inbound sales process.

What Success Looks Like (First 90 Days)

• Weeks 1–2: Complete full product and process onboarding. Shadow all reps on calls and demos. Establish 1:1 cadences with each team member.
• Weeks 3–4: Run first structured call review sessions. Identify top performers and reps needing coaching. Audit CRM for pipeline accuracy.
• Month 2: Implement at least one process improvement based on early observations. Begin tracking team KPIs on a weekly basis.
• Month 3: Team achieves 85–100% of the monthly quota. All reps have active coaching plans. First performance report delivered to Sales Manager.

Qualifications & Experience

• Bachelor's Degree or equivalent work experience preferred
• 6 - 8 years of experience in inbound or SaaS sales, with at least 4 years in a team lead, senior, or supervisory capacity
• Demonstrated track record of consistently meeting or exceeding individual sales quotas
• Experience coaching or mentoring junior sales reps, either formally or informally
• Proficiency with CRM tools (e.g., HubSpot, Salesforce, Zoho) and sales engagement platforms
• Excellent verbal and written communication skills,  able to run effective meetings, deliver feedback, and present to leadership
• Strong analytical skills, comfortable reading pipeline data, identifying trends, and making decisions from metrics.

About You:

• You're a natural motivator who leads by example. Your team performs well because they trust and respect you
• You balance accountability with empathy; you hold people to high standards while genuinely investing in their growth
• You're comfortable in ambiguity and can make sound decisions quickly, especially when the team needs direction
• You're data-driven but people-first, you use numbers to guide decisions, not to manage by fear
• You thrive in fast-paced environments and can manage competing priorities without losing focus
• You take ownership. If the team misses a target, you look inward before looking outward

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About the Role

• The Senior QA Engineer role plays an important part in our company’s product development process. 
• Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.

What you’ll get to do

• Collaborate closely with product managers and developers to understand product requirements and design specifications.
• Develop and implement a comprehensive test strategy and detailed test plans.
• Author thorough functional and integration test cases; coordinate reviews with developers, product managers, and business stakeholders to identify gaps and complex scenarios.
• Execute test cases, publish test reports, and communicate results with product and business stakeholders.
• Track and report quality metrics such as defect density, test coverage and open defect counts.
• Design and develop robust test automation approach.
• Own all aspects of testing, test scripts development, and configuration management.
• Create mocks and stubs to enable isolated component & integration testing.
• Act as the primary point of contact for Product Managers and Developers to ensure requirements are testable and understood.

To succeed in this role, we think you should have

• Bachelor’s Degree in computer science or a related engineering discipline.
• 7+ years of experience in Quality Engineering.
• Proven ability to write clear, concise, and comprehensive test plans, and approaches.
• Strong programming skills in Java/TypeScript/JavaScript with a focus on test automation.
• Strong experience in testing APIs, microservices, mobile native, and web applications.
• Strong knowledge of SQL, NoSQL databases, and pub-sub technologies.
• Proficiency in working with Linux/Unix environments and cloud infrastructure (GCP, Docker).
• Experience in non-functional testing, including performance, security, and monitoring/alerting.
• Knowledge of CI/CD pipelines (Jenkins / GitHub Actions / Harness).
• Familiarity with Jira, Test case management, Postman, Playwright/Selenium, RestAssured.
• Strong experience in Agile/Scrum methodologies.
• Excellent problem-solving, troubleshooting, and debugging skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.