The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
The IT unit work To implement, maintain and monitor the Information and Communication Technology (ICT) infrastructure in Nigeria Main Offices, supporting ICT Officer and Country ICT Manager in providing a range of appropriate, efficient IT services. Overall this will ensure the wider staff body have seamless access and services to meet their own objectives, business needs, strategy, and the aspirations of the Country Plan.
Main accountabilities
- Understudy and learn IT processes, and vendor management through interactions with other IT Staff in location
- Provide basic administrative support for IT-related activities as required.
- Ensuring timely first- and second-level support to ensure seamless operations
- Escalating any problems/issues to relevant teams as required and following up to facilitate effective communications to end-users
- Supporting the implementation of local projects in conjunction with GIS / the Nigeria ICT team
- Support administration, implementation and upgrades of the overall ICT environment (hardware, software and infrastructure) according to business and technical needs, in accordance with the Nigeria / corporate ICT strategy, industry best practice, and necessary change and configuration management.
- Ensuring 24/7 availability of Local Area Network (LAN) and Internet connectivity
- Monitoring of all server (MS 2016) logs, services, performance, disk space, and the taking of corrective action
- Ensuring systems are secured from external threats like hacking/virus attacks, including regular checks on software compliance
- Ensuring restricted access to server rooms and the physical security of IT equipment
- Organising routinised weekly/monthly/quarterly IT checklist exercises are implemented
- Implementing approved updates/upgrades on receipt of guidelines and Technical Design, within agreed timeframes, ensuring service disruptions and appropriate communications to staff
- Ensuring ‘correct first time’ installation of standard and approved software
- Enhancing business processes of the organisation via suggestions for improvements and new functionality
- Managing the IT inventory (software and hardware)
- Managing the wifi access network
Qualifications
Minimum/essential
- Graduate-level or second degree education in Computer Science or a related IT discipline
Desirable
- A minimum of two years' relevant work experience post NYSC is required.
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Role context
The British Council in Nigeria works in three strategic business areas; Arts and Culture; English; Education. We are looking to recruit an intern to join our Business Support Services Unit. The intern will be based in Lagos and will provide legal, governance, operational and executive administrative support to the General Counsel & Company Secretary (who is a member of the Nigeria Senior Leadership Team). The role will provide exposure to legal operations, corporate governance, stakeholder engagement, compliance and strategic business support activities The intern will also be required to support with Support Leadership Team projects and initiatives, working under the supervision of the General Counsel & Company Secretary.
Main accountabilities
Under the overall guidance of the General Counsel & Company, the intern duties will include:
- Providing legal and administrative support to the General Counsel & Company Secretary, including drafting, reviewing, formatting and proofreading legal, governance and business documents. Managing and maintaining document repositories, SharePoint sites, records and filing systems for the Legal Unit and Senior Leadership Team to ensure accurate record keeping and timely access to information. (the SharePoint site is an e-platform for the storage, organization, sharing of information)
- Supporting the implementation, monitoring and reporting of Senior Leadership Team initiatives, projects and action plans, including coordinating updates from stakeholders and preparing management information reports. For example, organising internal meetings and workshops including logistics planning as delegated by the General Counsel & Company Secretary.
- Coordinating meetings, workshops and stakeholder engagements, including diary management, scheduling, logistics, preparation of briefing materials, minute taking and follow-up on agreed actions. Supporting high-level stakeholder engagement activities, including coordination of visits, meetings, external partnerships and executive events. Managing correspondence on behalf of the General Counsel & Company Secretary, including responses relating to partnerships, sponsorships, governance matters, stakeholder engagement, events, legal enquiries and strategic relationships. Responding to emails and letters on requests for British Council engagement, sponsorship, partnerships, attendance at events and meetings. Managing correspondence in this regard.
- Assisting with internal and external audit processes by coordinating information requests, maintaining supporting documentation and tracking actions arising from audits and reviews.
- Assisting with contract administration, agreement tracking and maintaining records of legal and commercial documentation.
- Supporting compliance, governance, audit and risk management activities, including coordinating information requests and maintaining supporting documentation.
- Supporting data protection and information governance activities, including maintaining records and coordinating relevant compliance actions.
- Preparing correspondence, briefing notes, presentations, reports and meeting materials for internal and external stakeholders.
- Supporting the British Council's commitment to Equality, Diversity and Inclusion (EDI) by ensuring inclusive administrative practices and promoting accessibility considerations in meetings, events and communications.
- Supporting compliance with British Council safeguarding policies and procedures and maintaining awareness of safeguarding requirements relevant to the role.
Condition of employment
- Proof of Identity requirements/right to work in country
- Candidates are expected to have researched whether they have the right to live and work in the country in which the role is based. Given that our offices have different legal status depending on the work we do in those countries, we recommend that you contact HR in country for additional information on the likelihood of securing a visa. Only at its discretion will the British Council provide support so please check first whether visa support is offered.
Qualifications
Assessment stage
- A recent graduate (graduated within the last 3 years) with excellent organizational skills and the ability to multitask.
- Demonstrate strong attention to details and the ability to handle confidential and sensitive information with discretion. Have good time management and scheduling skills.
- Be confident in communicating with senior stakeholders.
- Strong stakeholder engagement and communication skills.
Role specific knowledge and experience
Minimum/essential
Desirable
Assessment stage
- Have strong written and oral communication skills in English;
- Be proficient in Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
- Work experience as a Legal Assistant, a Personal Assistant, an Office Administrator or an Executive Assistant.
- A legal background (for example, a degree in Law) or an interest in legal work even if you do not have a legal degree. Note – this is not a requirement and applicants without a legal background will be considered.
- An interest in international relations.
- Project coordination or project management experience, including the ability to manage multiple priorities and stakeholders.
- Experience supporting legal, governance, compliance, risk or executive office functions.
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Role purpose
The British Council would like to offer students and graduates an experiential learning opportunity to gain real-world experience through an internship programme. The practical experience gained by the intern is expected to complement the theoretical knowledge acquired during their studies. The intern is expected to both learn from and contribute to the workplace during the internship period, thereby increasing their employability skills. An outcome is that students and graduates become more employable and successful because of the skills they acquire.
Role context
The Facilities team delivers and supports the operations of the British Council through effective and efficient planning and management of all its facilities, resources and fleet. The team is responsible for the day-to-day facilities operations of the Kano office. The intern will have the opportunity to put their knowledge and skills into practice in the workplace while gaining practical experience to support their career development in Facilities Management.
Main accountabilities
- Understudy and learn Facilities processes, leadership, stakeholder and vendor management through interactions with the Facilities Staff in location
- Assist the Facilities Team in-country in managing the Kano facilities and estate effectively and efficiently, as defined in the Regional and Country Delivery Plans.
- Support the proactive maintenance management of the Kano office and compound by undertaking daily checks of facilities and equipment to ensure operational efficiency and effectiveness.
- Help maintain the office and estate by supporting security arrangements and ensuring the delivery of quality customer care services within the Facilities Unit.
- Support the day-to-day coordination of facilities services and project activities, ensuring relevant and timely reports are submitted to the Facilities Manager.
- Assist the Facilities Team with the coordination of facilities and building improvement activities and liaise with internal and external stakeholders to support successful completion.
- Provide logistical support to visitors coming to Kano.
- Support the planning and management of vehicles and drivers to ensure effective transport support for British Council operations.
Condition of employment
- Proof of Identity requirements/right to work in country
- Candidates are expected to have researched whether they have the right to live and work in the country in which the role is based. Given that our offices have different legal status depending on the work we do in those countries, we recommend that you contact HR in country for additional information on the likelihood of securing a visa. Only at its discretion will the British Council provide support so please check first whether visa support is offered.
Qualifications
- Graduate-level education in any field
- Graduated within the last four years
- Demonstrate fluency in written and spoken English
- Be computer literate with proficiency in MS Word, Excel and PowerPoint
- Demonstrate an interest in Facilities Management.
Assessment stage
- Communicating and influencing (Level 1)
- Planning and organising (Level 1)
- Using technology (Level 1)
go to method of application »
Role purpose
The British Council would like to offer students and graduates an experiential learning opportunity to gain real-world experience through an internship programme. The practical experience gained by the intern is expected to complement the theoretical knowledge acquired during their studies. The intern is expected to both learn from and contribute to the workplace during the internship period, thereby increasing their employability skills. An outcome is that students and graduates become more employable and successful because of the skills they acquire.
Role context
The Facilities team delivers and supports the operations of the British Council through effective and efficient planning and management of all its facilities, resources and fleet. The team is responsible for the day-to-day facilities operations of the Port Harcourt office. The intern will have the opportunity to put their knowledge and skills into practice in the workplace while gaining practical experience to support their career development in Facilities Management.
Main accountabilities
- Understudy and learn Facilities processes, leadership, stakeholder and vendor management through interactions with the Facilities Staff in location
- Assist the Facilities Team in-country in managing the Port Harcourt facilities and estate effectively and efficiently, as defined in the Regional and Country Delivery Plans.
- Support the proactive maintenance management of the Port Harcourt office and compound by undertaking daily checks of facilities and equipment to ensure operational efficiency and effectiveness.
- Help maintain the office and estate by supporting security arrangements and ensuring the delivery of quality customer care services within the Facilities Unit.
- Support the day-to-day coordination of facilities services and project activities, ensuring relevant and timely reports are submitted to the Facilities Manager.
- Assist the Facilities Team with the coordination of facilities and building improvement activities and liaise with internal and external stakeholders to support successful completion.
- Provide logistical support to visitors coming to Port Harcourt.
- Support the planning and management of vehicles and drivers to ensure effective transport support for British Council operations.
- Provide basic administrative support for IT-related activities as required.
Condition of employment
- Proof of Identity requirements/right to work in country
- Candidates are expected to have researched whether they have the right to live and work in the country in which the role is based. Given that our offices have different legal status depending on the work we do in those countries, we recommend that you contact HR in country for additional information on the likelihood of securing a visa. Only at its discretion will the British Council provide support so please check first whether visa support is offered.
Qualifications
- Graduate-level education in any field
- Graduated within the last four years
- Demonstrate fluency in written and spoken English
- Be computer literate with proficiency in MS Word, Excel and PowerPoint
- Demonstrate an interest in Facilities Management.
Assessment stage
- Communicating and influencing (Level 1)
- Planning and organising (Level 1)
- Using technology (Level 1)
go to method of application »
The Role
The Cultural Engagement (CE) Head of Business Partnering acts as the deputy and strategic partner to the Director of FP&A – Cultural Engagement, providing leadership across finance business partnering for the CE sectors enabling functions and the Geographic Directorate. The role is responsible for delivering high-quality Business Decision Support (BDS), financial planning, forecasting, reporting and analysis to support effective decision-making during a period of significant organisational change. It also oversees financial support to the Grant-in-Aid Board, ensuring that grant funding is allocated, monitored and utilised in line with British Council strategic priorities and FCDO settlement requirements.
The postholder plays a key role in driving strategic alignment and influencing decision-making across CE and improving financial planning capability across the organisation. A major focus of the role is to champion finance transformation initiatives, including adoption of the new financial planning tool, enhancement of business partnering capability, and continuous improvement of reporting and planning processes.
Operating within the FP&A Business Decision Support (BDS) team, the role supports a complex global portfolio spanning Arts, Education, English programmes, research, commercial activity, grant-funded programmes, and mixed-funding models. The successful candidate must bring strong commercial finance expertise, international business partnering experience, excellent analytical and communication skills, and the ability to translate complex financial information into clear strategic insights that support the British Council’s global cultural engagement objectives.
Main responsibilities
Acting as the right hand to the Director of FP&A – CE, the role leads CE’s global Business Partnering team of 14 in providing a consistent, high-quality business partnering service and financial oversight across the Cultural Engagement (CE) portfolio The role works across the CE matrix of regional grant programmes, enabling functions, and the Geographic Directorate to drive aligned financial planning, governance, performance management, and strategic decision-making, while representing CE’s consolidated finance interests within the wider global finance community.
The position also has responsibility for management reporting, financial analysis, and strategic planning, overseeing global budgeting, forecasting, variance analysis, investment appraisal, scenario modelling, grant-in-aid reporting, and financial risk management. It ensures the delivery of timely, accurate, and insightful management information across grant funded and commercial activities, translating complex financial and programme trends into actionable strategic recommendations for senior stakeholders and supporting CE transformation initiatives through robust financial analysis and performance insights. It also ensures that CE is aware of material financial risks and provides support and solutions as to how these risks will be mitigated.
The role acts as the key liaison between CE and Corporate Finance, ensuring that strategic alignment, governance, and compliance are maintained through senior-level engagement.
Role specific skills
- Financial Acumen: solid understanding of budgeting, forecasting and financial performance drivers.
- Business Partnering: strong interpersonal and influencing skills, ability to communicate complex financial issues in accessible language.
- Management Reporting & Financial Analysis: able to extract, analyse and interpret complex data.
- Ability to multi‑task effectively, managing simultaneous financial cycles, reporting requirements and deadlines across a diverse portfolio of grant programmes.
- Ability to identify financial risks and propose mitigations.
- EPM System Expertise (preferably Anaplan): confident in both planning and reporting functions.
- Building relationships at all levels in the organisation.
Role specific knowledge and experience
Minimum/essential
- Min. 10 years’ experience in financial management, FP&A, management accounting or grant finance.
- Professional accounting qualification (CIMA, ACCA, ACA or equivalent).
- Demonstrable experience supporting complex programmes or portfolios, ideally involving funded work.
- Demonstrable experience of business partnering senior business stakeholders (Executive leadership or Board level)
- Experience working with multiple stakeholders in a matrix or multi‑country organisational context.
- Team leadership and staff development of global teams (10+ staff).
- Demonstrable experience of delivering finance process improvements and efficiencies.
-
Desirable
-
- Strong capability in financial modelling, forecasting and analytics.
- Experience in Cultural Engagement, development programmes or non‑profit grant management.
- Experience with SAP or similar ERP platforms.
- Experience with Anaplan or similar EPM platforms.
Language Requirements
- The British Council systems and global processes operate in English. Written and verbal proficiency in English is required”.
Education
Professional Qualification and Certification
- Recognised International Accounting or Finance qualification
British Council | Pay Band LMFG (Pay Band 10)
Contract: Indefinite Contract
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The Role:
A senior FP&A CoE leadership role responsible for owning and optimising global FP&A processes, driving process excellence and continuous improvement initiatives, managing change and delivery priorities, collaborating with senior stakeholders, and leading a team to ensure efficient, standardised, and strategically aligned planning processes.
Accountabilities:
Lead continuous improvement and process optimisation
- Drive the design, coordination, and delivery of continuous improvement initiatives across global FP&A processes, taking ownership of the FP&A transformation journey and ensuring successful transition from the Transformation team to the target operating model.
- Identify process inefficiencies, bottlenecks, and improvement opportunities, developing and implementing strategies that optimise workflows, streamline operations, and strengthen overall process effectiveness.
- Prioritise change initiatives based on business value and strategic alignment, ensuring compliance with best practices and regulatory requirements while monitoring outcomes to validate success and realise long-term benefits.
Oversee change implementation and stakeholder communication
- Develop and execute change implementation plans, track progress and risks, communicate updates to stakeholders, coordinate smooth adoption across FP&A teams, and ensure business requirements are effectively aligned, prioritised, and delivered through strong cross-functional collaboration.
Monitor performance and drive accountability
- Establish and monitor KPIs to measure process performance and adoption, provide actionable insights to leadership, manage risks and issues across workstreams, ensure compliance with process standards, and embed continuous learning to drive sustainable improvement and accountability across regions and business units.
Foster a culture of collaboration and high performance
- Lead and develop a high-performing team, fostering collaboration across FP&A, business, and technology functions. Drive innovation, continuous improvement, and knowledge sharing through coaching, training, and documentation, while promoting accountability, constructive feedback, and effective problem-solving across the FP&A community.
Role specific knowledge and experience:
Essential:
- Demonstrated expertise in end-to-end process optimisation
- Hands-on experience establishing and managing process standards, including creation of Standard Operating Procedures (SOPs), control frameworks, RACI models, and global process documentation
- Proven leadership in guiding teams through change, including coaching team members, influencing stakeholders, and driving adoption of new ways of working
- Strong understanding of financial concepts (P&L, balance sheet, cash flow, driver-based forecasting).
- Proficiency in Excel, SQL, and data visualisation tools (e.g. Power BI, Tableau).
- Excellent communication and stakeholder management skills.
Desirable:
- Formal training or certification in process excellence, such as Lean Six Sigma Green/Black Belt, BPM certification, or operational excellence qualification
- Finance qualifications – ACCA / CIMA etc
- Experience working with SAP products, especially SAP ECC
- Background in finance (FP&A) or finance consulting experience in services, fintech, or consulting.
- Familiarity with other EPM tools (Oracle, OneStream, IBM TM1, SAP BPC).
Role specific skills:
- Strong analytical and problem-solving skills with attention to detail.
- Strong capability in developing strategies, roadmaps, and action plans to embed operational excellence
- Experienced in navigating complex global environments and balancing diverse stakeholder priorities
- Supports capability building through documentation, training, coaching, and knowledge-sharing initiatives
- Skilled in developing and tracking KPIs to monitor process efficiency, effectiveness, and adoption
- Proficiency in Excel, exposure to BI tools and FP&A systems is an advantage.
Education: Graduate
Language Requirements:
The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
Important Information:
- Business Division: Finance and Corporate Services
- Department: Financial Planning and Analysis
- Pay Band: 9/D
- Contract Type: Indefinite Contract (Permanent)
- Proof of Identity requirements/right to work in country: Candidates should ensure they have the pre-existing legal right to live and work in the country where the role is based. Mobility / relocation / visa sponsoring support will not be provided.
Starting Gross Salary:
Nigeria- NGN 55302176 (Annual)
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The Role:
The Head of Central Services is a senior FP&A CoE leader responsible for building and leading a scalable, insight-driven finance support function. Acting as a strategic partner to Group FP&A, the role oversees financial planning, analysis, and reporting, drives standardisation and continuous improvement, and leads finance teams in India to deliver high-quality, value-adding outcomes across global finance operations.
Accountabilities:
Leadership & Team Management
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Lead and develop the Central Services team by building strong capabilities, effective structures, and succession plans. Foster a high-performance culture of accountability, collaboration, and continuous learning while overseeing team leadership, resource planning, talent acquisition, and career development across Group FP&A, Professional Services, and Network Indirects.
Group FP&A Support
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Oversee key Group FP&A processes, including reporting, variance analysis, budgeting, and forecasting. Deliver insightful financial analysis, ensure data quality and accurate reporting, and maintain strong stakeholder relationships to support executive decision-making and meet evolving business priorities.
Operational Excellence & Service Delivery
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Establish and manage service delivery frameworks, SLAs, and KPIs to ensure high-quality performance. Drive process standardisation, automation, and efficiency improvements, ensure compliance with financial policies and governance requirements, and promote best practices in data integrity, reporting consistency, and analytical excellence.
Business Partnering
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Serve as a senior liaison for Group FP&A, Professional Services, and Network Indirect leaders, aligning CoE deliverables with strategic priorities while providing expert guidance on financial planning, analysis, and decision-support practices to support business objectives.
Continuous Improvement
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Drive adoption of digital tools such as Anaplan and Power BI to enhance analytics, improve service delivery, and identify opportunities to expand CoE capabilities and create greater organisational value.
Role specific knowledge and experience:
Essential:
- Proficient experience in FP&A, finance shared services, or CoE leadership roles.
- Proven experience managing senior finance teams, preferably in a global or matrix organisation.
- Deep understanding of FP&A processes, performance reporting, budgeting, and forecasting.
- Strong stakeholder management skills, with the ability to influence senior global finance leaders.
- Excellent analytical, problem‑solving, and communication skills.
Desirable:
- Experience working with global finance transformation programmes.
- Expertise in financial systems (e.g., SAP, Anaplan, Hyperion)
- Professional qualifications such as CMA, CPA, or MBA Finance.
Role specific skills:
- Strategic thinking and ability to translate vision into execution.
- Strong people leadership with a coaching mindset.
- Customer‑centric approach with a focus on service quality.
- Resilience, adaptability, and comfort working with ambiguity.
- Excellent communication and presentation abilities.
- Excellent analytical and data skills along with strong planning and organisational skills are required.
- Flexibility, independence, and initiative to perform successfully in a global and rapidly changing environment.
- Ability to operate effectively and prioritise in a busy global facing role.
Qualifications
- Essential: Graduate and Qualified Chartered Accountant
Language Requirements:
The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
Important Information:
- Business Division: Finance and Corporate Services
- Department: Financial Planning and Analysis
- Pay Band: 9/D
- Contract Type: Indefinite Contract (Permanent)
- Proof of Identity requirements/right to work in country: Candidates should ensure they have the pre-existing legal right to live and work in the country where the role is based. Mobility / relocation / visa sponsoring support will not be provided.
Starting Gross Salary:
Nigeria- NGN 55302176 (Annual)
Method of Application
Use the link(s) below to apply on company website.
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