Latest Vacancies at Softcom

Description

• As a Product Lead at Softcom, you will be responsible for driving product initiatives from inception through execution. In true startup fashion, this role encompasses several functions, and you must be comfortable wearing multiple hats.
• In this role, you will collaborate closely with designers, engineers, product managers, product marketing managers, and other cross-functional team members within the organization to ensure that our products amaze and delight our users.
• You will be focused on creating innovative solutions that address pertinent problems that hamper the inclusion and growth of businesses in Africa and the rest of the world.

What You’ll Do

• Identify market opportunities, build business cases and define product vision and strategy.
• Work with a team of product managers to innovate solutions that meet the needs of our priority customers.
• Manage the entire product life cycle from ideation, to planning and execution.
• Define, document, and communicate objectives, requirements and constraints for product initiatives and releases.
• Deeply understand our customers and their needs, and guide our world-class team to ship remarkable solutions.
• In collaboration with design, engineering, marketing, and analytics partners, lead the end-to-end success of projects from discovery to launch.
• Identify new growth opportunities through quantitative research, UX studies, and reviews of Softcom standard methodologies.
• Hypothesize, measure and learn. Continuously test and leverage insights to inform decisions.
• Be the point person for your product area to leadership and across the organization and communicate progress on initiatives to stakeholders, partners and internal teams.
• Acquire partners that align with our intentions in order to deepen our product offerings.

Requirements

• 5+ years of product management experience in a SaaS organisation
• Passion for our purpose of economic empowerment and helping businesses grow
• Strong customer empathy and experience shaping product direction based on customer needs
• An eye for long-term strategic vision, and can also operate in the details of short-term projects
• Created solid relationships that shine when you’re talking with a customer, cross-functional partner, or engaging a diverse audience
• Natural curiosity and growth mindset, obsession with the details
• Proven experience delivering results

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Location: Ikeja, Lagos

Description

• We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server side of our web applications.
• If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you.
• As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience.
• Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

Responsibilities

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies

Our Stack

• AWS - Cloud Infrastructure
• Nodejs or Golang - Primary backend languages
• MongoDB, Redis - Data persistence
• RabbitMQ or Nats - Message broker
• ReactJS - Frontend Javascript Framework
• Bitbucket - Source code management
• Sentry - Log management
• Postman, cypress - Testing tools

Requirements

• Has at least 5 years' proven work experience as a Back-end developer
• Hands on experience with programming languages like Node,Node.js, Golang.
• In-depth understanding of the entire web development process (design, development and deployment)
• Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
• Excellent analytical and time management skills
• Working knowledge of CMS framework
• Teamwork skills with a problem-solving attitude

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Description

• As a Solutions Lead, you’ll be a key member of the product and solutions team. In true startup fashion, this role encompasses several functions, and you must be comfortable wearing multiple hats.
• Our Solutions team consists of technical experts responsible for designing solutions for our target industries by leveraging our tools, resources and partnerships. You’ll also be involved in driving and managing the technical part of a sales engagement.
• This is a fantastic opportunity to join our growing team at a very exciting time. With plans to continue scaling, we’re looking for an ambitious Solutions Lead to demonstrate Softcom's offerings and tailor them to suit the specific needs for our target industries.
• As the Solutions Lead, you will have a deep understanding of all Softcom’s products, handle tough objections, and lead successful evaluation cycles to gain solutions-fit consensus.

What You’ll Do

• Design solutions for our target industries by developing a deep understanding of the common problems faced by the industry and leveraging our tools, resources and partnerships.
• Partner with account managers and executives to drive complex, multi-stakeholder deal cycles across our target industries.
• Building and maintaining trust with customers by leveraging client context to understand customer goals and create a value-based relationship.
• Working closely with the sales team on account strategy and identifying additional opportunities in existing accounts.
• Developing and delivering exceptional product and solution presentations and demonstrations.
• Work with the Product, Design and Engineering teams to provide feedback from the field and represent the customer perspective with the goal of developing more robust and innovative products.
• Identify and work with partners on product extensions and integrations designed to address identified customer and industry needs in order to ensure timely and cost-efficient delivery.

Requirements

• 5+ years of technology consulting or sales engineering experience.
• Excellent written and verbal communication skills; a knack for delivering compelling presentations.
• A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
• Familiarity with the enterprise SaaS ecosystem. Some fintech experience will help too.
• Ability to thrive and adapt to a rapidly evolving market that will define the future of business growth.