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  • Posted: Jun 4, 2021
    Deadline: Jun 17, 2021
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    INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy c...
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    Head of Mission

    Code: SR-49-1903
    Duty Station: Abuja (50%) with frequent filed visits to other field bases (50%)
    Starting date: 28/06/2021
    Contract duration: 12 Months (probation contract of 4 months)
    Reporting to: Regional Director WA
    Supervision of: All the Coordinators of the mission, Head of Base included
    Dependents: Family Duty station

    General Context of the Project

    • Since 2009, the Boko Haram insurgency has crippled north eastern Nigeria. Borno State continues to be most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno, but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.
    • In support to the UN-led coordinated humanitarian response in the region, INTERSOS is implementing 10 projects addressing critical gaps in Health, Nutrition, WASH, Protection, Food Security, Livelihoods, and Camp Coordination and Camp Management services for a highly vulnerable population in the accessible host communities in of Ngala, Bama, Dikwa, Banki, Damasak, Monguno, Magumeri, Konduga, and Maiduguri Metropolitan Center, Borno State, Nigeria.

    General Purpose of the Position

    • The Head of Mission legally and officially represents the Organization in Nigeria– granted with powers conferred by proxy by the Secretary General upon appointment to the post - and acts under the supervision of the Regional Director and in accordance with its specific directions
    • He / She is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.

    Main Responsibilities and Tasks
    The Head of Mission represents the Organization and is responsible for the planning, management and implementation of the country program on the basis of defined strategies and indications.The HoM manages and coordinates the operations and human resources in the country and is responsible to:

    Communication and Representation:

    • Establish and maintain collaborative relations with Local Authorities and Institutions, Donors, International Agencies, NGOs and other stakeholders
    • Follow up, guarantee and monitor government recognition procedures for the organization in compliance with the host country formalities
    • Monitor donor’s priorities and intervention strategies in the country as well as to map and approach new donors

    Planning and Implementation:

    • Define country priorities based on context and needs analyses; monitor donor intervention strategies in the country; design, promote and elaborate new interventions in collaboration with Programme Coordinators and all other coordinators
    • Assess, promote and submit new projects, following the procedures defined and promoting a spirit of participation among beneficiaries at all management stages, ensuring the transparency of the intervention
    • Supervise, monitor and evaluate the implementation of the country operations - and all related administrative, financial, human resources, logistics and security aspects - ensuring timely and quality assistance delivery, as well as cost efficiency and accountability, in compliance with INTERSOS and donors guidelines, regulations and procedures

    Information and Reporting:

    • Continuously assess, analyse and evaluate the impact of the country operations, also through periodic visits to the areas of intervention

    Finance:

    • Define the mission financial plan, ensuring self-sufficiency and consistency of expenses, and assume responsibility for the mission funds management, including bank accounts

    Human Resources:

    • Coordinate, guide and supervise the mission coordinators under his/her supervision and evaluate their performance through IRP
    • To ensure the respect for the values, Code of Ethics and Organization Management and Control Model of INTERSOS within the mission
    • Ensure personnel compliance with procedures foreseen by INTERSOS’ Organization Management and Control Model
    • Proactively participate in relevant coordination meetings
    • Ensure all the IRPs of expat staff are done properly and shared with HR HQ;

    Security:

    • Validation of all the mission security plans (CPP) of all the bases and ensure its update
    • Interaction on the Country security issues with HQ (Security Advisor), the Security Coordinator, the Head of Base and other relevant actors
    • Hold final responsibility for any decision concerning security.

    Education

    • University Degree in Social Sciences, Political Silence, International Relations, Humanitarian and International Cooperation or related fields.

    Professional Experience:

    • At least 5 years of professional work experience as head of Mission or other management/coordination positions in humanitarian / development contexts
    • Proven experience in management of large staff teams and good leadership.

    Professional Requirements:

    • Proven experience in management of UN, USAID and ECHO funds.

    Languages:

    • Proficient knowledge of English is required
    • Knowledge of French / Italian is an asset.

    Personal Requirements:

    • Excellent communication skills (both verbal and in writing)
    • Proactive attitude
    • Ability to work in insecure remote contexts and to adapt to basic living conditions in remote / isolated areas
    • Team player.

    go to method of application ยป

    Protection Coordinator

    Code: SR-49-1942
    Duty Station: Maiduguri (with field visits to other field locations in Borno State, Adamawa and Abuja)
    Starting date: 1/07/2021
    Contract Duration: Until 31/12/2021
    Reporting to: Head of Mission
    Supervision of: Protection National staff
    Dependents: Non-family Duty station

    General Context of the Project

    • Since 2009, the Boko Haram insurgency has crippled northeastern Nigeria. Borno State continues to be most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.
    • In support to the UN-led coordinated humanitarian response in the region, INTERSOS is implementing more than 6 projects addressing critical gaps in health and nutrition, WASH, food security, shelter, Camp Coordination and Camp Management and protection services for a highly vulnerable population in the newly accessible host communities in the Local Government Areas (LGAs) of Ngala (Ngala-Gambaru), Bama (Banki, Bama), Monguno and Dikwa (Dikwa), Borno State, and Adamawa State, Nigeria.
    • In line with its 2021 Country Strategy, INTERSOS intend to strengthen its capacities and response on the ground in protection sector (protection monitoring, CP and GBV), as a sector by itself and as protection mainstreaming within the whole INTERSOS Nigeria program.

    General Purpose of the Position

    • In collaboration with the HOM, define and coordinate the implementation of the protection strategy of the mission.
    • Provide technical guidance and advices to protection staff in Nigeria ensuring the different components of the programme are delivered according to internal guidelines and in line with international standards and principles, in order to achieve mission’s goals effectively, according to INTERSOS vision and values.

    Main Responsibilities and Tasks
    Coordination and Support:

    • Contribute to design the protection strategy and provide technical support and assistance to the implementation of protection related activities
    • Contextualize and adapt internal and global guidelines, guarantying these are rolled out and known by staffs
    • Ensure cohesion and harmonization of protection activities and services across the different implementation sites within the mission
    • Deliver training and workshops to protection staffs to strength skills on specific protection topics identified
    • Deliver trainings and workshops to non-protection staffs to build skills and knowledge of protection principles and enable them to mainstream protection in different sectors
    • Assess regularly protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme teams accordingly
    • Create opportunities for experience sharing and learning within the protection team in order to strengthen cooperation and collaboration
    • Provide strategic protection analysis and development of periodic trend reports (including aspects of conflict analysis, gender and risk management) from programme experience to improve development, implementation and policy and advocacy activities
    • Ensure that protection data is collected, archived, processed, analysed and disseminated in ethical modalities, in line with internal data protection protocols
    • Regularly participate in technical monthly meeting with the Protection Unit (HQ) and the Protection Advisor, and update and share mission protection reports and other relevant protection database as required by the Protection Advisor.
    • Undertake regular field monitoring visits and provide support tools to monitor quality of programme implementation
    • Identify opportunities for new protection interventions and support assessments and developments of new project proposals
    • In cooperation with the accountability unit, support the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly
    • In cooperation with the Accountability unit and PSEA HQ Referent, follow up and supervise the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) policies in Nigeria.

    Supervision and Staff Management:

    • Directly supervise, coach and mentor GBV/PSS Specialists and Protection Officers and conduct regular performance reviews (IRP)
    • Review work plans of GBV/PSS Specialist and Protection Officers and define priorities together with Protection Project Managers
    • Organize ad hoc protection meetings with GBV/PSS Specialists, Protection Officers and Project Managers to share challenges and priorities and develop action plans to address them.

    Networking and partnerships:

    • Establish and maintain collaborative relations with relevant donors, partners, project stakeholders and other organizations
    • Maintain effective relationships with Protection, GBV and CP clusters and related working groups at national level
    • Ensure that Protection Specialist and Protection Officers maintain productive relationships with sub clusters at field level
    • Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards
    • Coordinate with other internal departments to guarantee good collaboration
    • Network with Protection Coordinators from other missions to share best practices and resources.

    Education

    • BA in relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work)
    • Desirable Master degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects.

    Professional Experience:

    • At least 5 years proven experience in project management: planning, implementing and evaluating emergency-related projects.
    • Strong theoretical, technical and practical background in protection
    • Thorough knowledge of health emergencies operations and implementation.
    • Highly self-driven while striving for perfection under minimum supervision.
    • Experience working in emergency response with NGOs, preferably in a humanitarian context.

    Professional Requirements

    • Experience in complex emergency setting involving internal displacements
    • Reporting skills, experience with monitoring tools and systems, data collection and analysis.

    Languages:

    • English Language, with knowledge of Hausa and/Kanuri an added advantage

    Personal Requirements:

    • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
    • Ability to work under pressure, flexibility
    • Problem solver, dynamic, mature, proactive
    • Diplomatic skills in networking with partners, authorities and donors
    • Adherence to humanitarian principles and INTERSOS values.

    Method of Application

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