Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities.
GVA Partners is also a l...
Ensure 100% availability and effective usability of the database by end users concurrently.
Responsible for non-corruption, performance, integrity and the security of the database.
Ensure strict compliance to Back-up and recovery procedure to ensure data is available at all times.
Deliver adequate support to application development teams on server/storage requirements.
Make recommendations and carry out necessary tests when there is need to commission/ install new applications as well as customizing/tuning existing applications in order to make them fit for purpose.
To coordinate the deployment of network solutions (core network and branches) design and implement industry standard network architecture for the client
Provide an appropriate design for the client’s Communication and Networking infrastructure to enable optimal use of the IT Network /Security infrastructure and applications within agreed service standards
Support introduction of new applications, including a smooth transition when systems change or are upgraded
Plan and Design of new network connectivity projects such as new branches or new additions to the network
Liaise with vendors that provide Metropolitan Area Networks (MAN), Wide Area Networks (WAN), Interconnectivity Devices and Accessories, Voice and Network Security Solutions on applicable Design within the client’s Network.
Handle the implementation of Network and communication projects
Handle Network and Communications input in the execution of assigned projects. Ensure that Process Control Function checklists are dully followed.
Coordinate communication strategies with end-users regarding network issues, scheduled maintenances, network upgrades.
Prepare and present reliable trend analyses to help determine focus areas and develop proactive approaches to faults management
Ensure every client is contacted at least once a month via phone, visit, email etc.
Ensure every client is visited and seen at least once every quarter
Ensure renewal notices are sent to clients in a timely manner
Facilitate timely, consistent and proactive support for the provision and prompt delivery of policy documents, receipts and other customer related documents.
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