Latest Vacancies at Alpha Mead Group

The Project IT Manager will be responsible for planning, implementing, and managing all IT infrastructure, systems, and digital transformation projects within the residential estate. This role ensures the seamless operation of technology-driven services such as security systems, access control, estate management platforms, internet connectivity, and other IT-related facilities. The successful candidate will act as the primary liaison between the estate management team, vendors, and residents for all IT solutions.

Key Responsibilities

• Plan, design, and oversee IT projects to support estate operations, including network systems, data management, and security technologies.
• Manage and maintain estate IT infrastructure (servers, networks, Wi-Fi systems, CCTV, access control, smart home integrations, etc.).
• Ensure the smooth functioning of estate management applications (e.g., billing systems, helpdesk platforms, resident portals).
• Collaborate with vendors, service providers, and contractors for IT installations and support.
• Implement data security measures and disaster recovery plans.
• Monitor system performance and troubleshoot issues to minimize downtime.
• Provide technical support and training to staff and residents on IT systems.
• Develop IT policies, procedures, and documentation to ensure compliance and efficiency.
• Manage IT budgets, procurement, and vendor contracts.
• Stay updated on emerging technologies to recommend and implement innovative solutions.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 years proven experience in IT project management, infrastructure support, or systems administration (preferably in real estate, facility management, or related industries).
• Strong knowledge of networking, server management, cybersecurity, and cloud solutions.
• Experience with estate/facility IT systems (CCTV, access control, smart technologies) is an added advantage.
• Excellent project management skills with the ability to manage multiple stakeholders.
• Strong problem-solving, communication, and interpersonal skills.

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Job Summary

The Facility Operations Manager will oversee the day-to-day operations, maintenance, and service delivery of all facilities within the estate. This role ensures that the estate’s infrastructure, utilities, and amenities are efficiently managed, safe, and aligned with best practices. The candidate will manage service teams, vendors, and contractors while maintaining a high standard of living and satisfaction for residents.

Key Responsibilities

• Plan, coordinate, and oversee all facility operations including electrical, mechanical, plumbing, HVAC, landscaping, waste management, and general maintenance.
• Develop and implement preventive and corrective maintenance schedules to ensure minimal downtime of estate facilities.
• Supervise vendors, contractors, and service providers to ensure quality, compliance, and timely delivery of services.
• Manage estate utilities such as power supply, water treatment, sewage systems, and backup systems (e.g., generators, solar, inverters).
• Monitor and optimize operational costs while ensuring efficient use of resources.
• Develop and enforce standard operating procedures (SOPs) for facility operations.
• Ensure compliance with health, safety, and environmental (HSE) regulations across the estate.
• Handle residents’ complaints and requests related to facility services promptly and professionally.
• Prepare periodic reports on facility performance, budgets, and maintenance activities.
• Lead a team of technical and support staff, providing direction, training, and performance evaluations.

Qualifications

• Bachelor’s degree in Engineering, Facility Management, Estate Management, or related field.
• Minimum of 6 years of relevant experience in facility or estate operations management.
• Strong technical knowledge of building systems (electrical, mechanical, plumbing, HVAC, etc.).
• Experience managing large residential estates, commercial facilities, or similar environments.
• Excellent leadership, vendor management, and team coordination skills.
• Strong budgeting and financial management capabilities.
• Good knowledge of HSE standards and compliance requirements.
• Proficiency in facility management software/tools is an added advantage.
• Professional certifications (IFMA, FMP, PMP, HSE, or related) are desirable.