Zipline is seeking a highly creative and motivated Social Media Manager to join our dynamic marketing and communications team.
As a Social Media Manager at Zipline, you will play a key role in developing and executing social media strategies and content across all of our channels in Rwanda, Pan-Africa and globally, including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn.
Your primary goal will be to create compelling content that engages our local and global audiences and showcases Zipline’s impact in exciting and innovative ways.
What You'll Do
Create entertaining, iconic content for Zipline’s social media that people want to share and is optimized for each platform's unique audience and algorithm.
Work on crafting fun, educational content that helps further our mission to build the world’s first logistics system that serves all people equally.
Conceptualize, script, produce, and shoot short-form video content for our social channels in Rwanda and Pan-Africa, including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn.
Work on large-scale content campaigns ranging from content with creators, to scripted content with our animated characters.
Work cross-functionally to help promote different product features, launches and brand initiatives.
Evolve our short-form video strategy with an eye towards quantitative analysis: run lots of content experiments and iterate on the ones that work.
Monitor social media trends, tools, and applications and apply knowledge to continuously improve strategies.
Analyze social media insights and performance metrics to optimize content and strategy.
Manage and maintain the organization’s social media profiles and presence, including scheduling posts and responding to followers.
What You'll Bring
Bachelor’s Degree in Marketing, Communications, or related fields (preferred).
3+ years of work experience in social media marketing, specifically with video content and video-first social media channels.
Video portfolio that includes long and short format content with strong engagement on TikTok, X, Instagram, Facebook, YouTube, and/or LinkedIn.
Expertise in including TikTok, X, Instagram, Facebook, YouTube, and LinkedIn with a deep understanding of each platform's best practices, algorithms, and community trends.
Video production experience – you’re intimately familiar with in-app creator tools across social platforms and know your way around video editing software like Adobe Premiere
In-tune with social trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
Strong copywriting and editing skills with an eye for detail.
Ability to interpret analytics and translate data into actionable insights.
As a Facilities Supervisor, you will play a hands-on role in maintaining the site, ensuring daily facility operations run smoothly, and supporting the comfort and mobility of staff and visitors.
You will actively perform facility checks, minor maintenance, and workspace organization. In addition to your operational tasks, you will oversee the drivers, coordinate staff and service movements, manage visitor accommodation, and ensure a comfortable, safe, and well-maintained environment for everyone at the nest.
You will also support people leadership through task-level coordination, providing feedback, participating in hiring, conducting informal one-on-ones, and contributing to performance snapshots.
What You'll Do
Develop and execute proactive facilities strategies that align with operational growth plans; this includes forecasting infrastructure needs, planning maintenance schedules, and collaborating cross-functionally with operations, safety, and engineering teams to ensure the nest remains fully functional, scalable, and compliant with quality and safety standards.
Perform daily facility checks, monitor infrastructure (power, water, workspace), and ensure site readiness.
Oversee site cleanliness, minor maintenance tasks, and workspace organization.
Coordinate driver schedules and manage vehicle availability to support staff and service movements.
Organize and monitor transportation logistics for staff, visitors, and essential services.
Manage house accommodation arrangements for visiting staff and ensure a comfortable stay.
Supervise support staff and drivers, providing task-level guidance and daily operational support.
Participate in the hiring and onboarding of drivers and support staff.
Conduct regular one-on-ones, offer on-the-job coaching, and contribute to performance snapshots.
Quickly address and escalate facility, transportation, or comfort-related issues to the Nest Operations Lead.
Support safety initiatives and ensure the entire facility complies with health, safety, and operational standards.
What You'll Bring
Minimum of a diploma / HND / tertiary certificate
Prior experience in facilities management and administration (maintenance planning and scheduling, team management and leadership)
Strong data gathering and analytics and reporting skills. Able to work with computing systems (G Suite, Microsoft Office Suite etc.)
Licensed Driver who is able to drive a manual vehicle.
Method of Application
Use the link(s) below to apply on company website.
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