Latest Jobs at International Business Machines Corporation (IBM)

Req ID:238661BR
Location: Lagos
Position Type:Professional
Employment Type:Full-Time
Contract Type:Regular
Category:Technical Specialist

Introduction

• Lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment.
• The success of IBM is in your hands as you transform vital business needs into code and drive innovation.
• Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems.
• You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities

• Marketing Coordination
• Working under the direction of the Centre Manager and alongside the Infrastructure Specialist. the role is to provide Technical/Software Development support
• To manage the centre wiki and blog on a weekly basis
• Accurate internal and external visibility of the center activity on social media
• Provide technical and software development support (Very key).
• To work with Infrastructure and other team in the development of demo prototypes when the need arises

Responsibilities

• Develop customer improvement applications at the centre.
• Work with the MEA team on development efforts
• Develop Chatbot POCs
• Plan, organise and run the logistics for events run in the Centre both in a reactive request mode and a proactive interlock mode to the Marketing,
• Technical and Sales teams.
• Manage from start to finish request of event - confirm attendee numbers and names, customer, packing/logistics etc
• Initiate and coordinate training for the IBM Cloud platform
• Initiate Customer Engagement as regards Ecosystem development
• Timely submission of Marketing KPI and results

Required Professional and Technical Expertise

• Bachelors Degree
• 3years experience in technical and software development

go to method of application »

Job Purpose

• To provide support for the Information Technology Unit of the organization and attend to all Information Technology queries.

Organizational Relationships

• Reports to: Chief, Special Project
• Direct Reports: IT Officer, IT Supervisor

Key Responsibilities

• Oversee the administration and management of the company's network infrastructure on a daily basis.
• Supervise all activities carried out on the company’s website and review all company information to be uploaded on the website for completeness in conjunction with relevant business units.
• Responsible for IT Budget planning and execution group-wide
• Oversee the purchase, configuration and maintenance of IT tools group-wide.
• Escalate server, internet and other network incidents to service providers and consultants in a timely manner for quick resolution.
• Manage IT services on all CMB locations, subsidiaries and Head Office.
• Recommend and implement improvements in all areas of IT responsibility regularly.
• Interact with internal clients group-wide to help resolve IT-related issues and provide answers in a timely manner.
• Build and maintain vendor relationships.
• Ensure successful quarterly maintenance of all IT tools.
• Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged.
• Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency
• Plans, develops and implements backup and recovery procedures.
• Train and coordinate the activities of other IT unit staff members.

Ensure adherence to the following requirements:

• Management Policies organization-wide
• Information Technology Procedures Manuals
• Standards including work papers, file set up, letters, spreadsheets, etc.
• Perform other duties and responsibilities as required by your immediate Supervisor and Chief, Special projects.

Key Skills and Competencies

• Analytical, problem solving and decision making skills.
• Good leadership and team building skills.
• Ability to multitask and work well under pressure.
• Excellent communication, interpersonal and presentation skills
• Strong IT knowledge and experience

Interested and qualified candidates should send their CV to: recruitment@cmbnigeria.com and state the Job Role as the Subject.

Note: Only candidates resident in Lagos and environs should apply.