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  • Posted: Oct 7, 2019
    Deadline: Not specified
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    Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
    Read more about this company

     

    Experience Officer (Ticketing & Service)

    Target Locations: Benin, Iyana-Ipaja, Ikotun, Warri. Enugu, Yaba

    • Sell bus tickets at GIGM.com terminals to walk in guests.
    • Make and/or change travel reservation(s) for walk in guest using the online booking system.
    • Create and maintain Guests/ reservation records.
    • Resolve service problem(s) by clarifying the Guests’ complaints either via phone, email or in person.
    • Forward booking/traveling reschedule request to the concerned unit.
    • Serve guests by providing product/ service information related to travel schedule, fare and payment.
    • Announce arrival and departure information using the public address system.
    • Assist in Guests’ luggage check in.
    • Ensure customer complaints and emergency concerns are escalated to the appropriate Unit(s).
    • Adhere to company policies on guaranteed reservations and no-shows.
    • Promote Brand goodwill by being courteous, friendly and helpful to Guests and employees.
    • Promote/ Cross sell the GIGM online booking app and other Company products and services.
    • Assists passengers requiring special assistance to board or depart conveyance.
    • Assigns specified space to customers and maintains computerized inventory of passenger space available.
    • Examines passenger ticket or pass to direct passenger to specified area for loading. Sell bus tickets at GIGM.com terminals to walk in guests.
    • Make and/or change travel reservation(s) for walk in guest using the online booking system.
    • Create and maintain Guests/ reservation records.
    • Resolve service problem(s) by clarifying the Guests’ complaints either via phone, email or in person.
    • Forward booking/traveling reschedule request to the concerned unit.
    • Serve guests by providing product/ service information related to travel schedule, fare and payment.
    • Announce arrival and departure information using the public address system.
    • Assist in Guests’ luggage check in.
    • Ensure customer complaints and emergency concerns are escalated to the appropriate Unit(s).
    • Adhere to company policies on guaranteed reservations and no-shows. Promote Brand goodwill by being courteous, friendly and helpful to Guests and employees.
    • Promote/ Cross sell the GIGM online booking app and other Company products and services.
    • Assist passengers requiring special assistance to board or depart conveyance.
    • Assign specified space to customers and maintains computerized inventory of passenger space available.
    • Examine passenger ticket or pass to direct passenger to specified area for loading.

    go to method of application ยป

    Inventory Officer

    Details

    • Devise ways to optimize inventory control procedures
    • Inspect the levels of business supplies and materials to identify shortages
    • Ensure stock is adequate for all distribution request and can cover direct demand
    • Record all deliveries to reconcile inventory
    • Use software to monitor demand and document characteristics of inventory Place orders to replenish stock to avoid inefficiencies or excessive surplus
    • Analyze data to anticipate future needs
    • Evaluate suppliers to achieve cost-effective deals and maintain trust relationships
    • Collaborate with warehouse employees and other staff to ensure business goals are met
    • Report to upper management on stock levels, issues etc.

    Requirements: 

    • Proven experience in inventory Mgt or similar position
    • Excellent knowledge of data analysis and forecasting methods 
    • Ability to accurately track inventory and create reports 
    • An analytical mind with strong math skills and Microsoft suite knowledge 
    • Excellent organizational and planning skills 
    • Outstanding communication and interpersonal abilities 
    • BSc/ HND 
    • Relevant professional qualifications (e.g. CILT) will be a plus

    Method of Application

    Eligible candidates should forward CVs to: hr@gigm.com with Job title and Location as email title.

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