Latest Jobs at Airtel

Responsibilites

• Responsibilities will be determined by the specific role and business requirements.

Technical & Functional Requirements

• Minimum of 8 years’ experience in Key Account Management preferably in the Telecommunications industry
• Managing Adequate product knowledge to sell value to customers
• Adequate product knowledge to sell value to customers
• Excellent Numerical Acumen and Analytical thinking skills
• A strong drive achieve results and delight the customer
• Excellent Relationship Management skills
• Excellent presentation and communication skills
• Excellent Negotiation skills

Required Behavioural Competencies

• A great Team Player
• Attention to detail
• Excellent oral and written communication skills
• Committed to common goals and values of the organization
• Excellent at driving Execution Excellence
• Highly customer-centric

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Responsibilities

• Responsibilities will be determined by the specific role and business requirements

Qualifications

Technical & Functional Requirements

• Graduate degree in Accounting, Finance or another related discipline
• Professional qualification – ACCA, ACA is an advantage
• Minimum of 8 years’ preferably in the Telecommunications, FMCG or in a multinational business environment in similar capacity 
• Excellent knowledge of Core Accounting Principles and Financial Reporting Operations,
• Excellent understanding of Statutory Audit and AFS Preparation 
• Strong Audit skills and Solid understanding of IFRS principles and provisions
• Adept user of Accounting packages; Oracle ERP 

Behavioural Competencies 

• Detail Oriented and Result driven and 
• Excellent Analytical and critical-thinking skills
• Good Communication(Oral & Written) and Inter-personal skills 
• Excellent Numerical Acumen and Analytical thinking skills 
• Team Player: Independent, confident and objective
• Attention to details 
• Excellent at driving Execution Excellence
• A strong Customer – centric orientation 

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Responsibilities

• Responsibilities will be determined by the specific role and business requirements

Qualifications

Technical & Functional Requirements

• Minimum of 8 years’ experience in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry. 
• Excellent understanding of Route-to-Market (RTMS) and Go-to-Market strategies 
• Extensive sales and business development experience with proven expertise in revenue generation and growth 
• Excellent product knowledge 

Required Behavioural Competencies 

• Excellent Relationship Management skills 
• Excellent Numerical Acumen and Analytical thinking skills 
• Excellent presentation and communication skills 
• Team Leader & Player: Independent, confident and objective
• Attention to detail 
• Excellent at driving Execution Excellence
• A strong Customer – centric orientation 

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About the Role

• The Lead, Digital & Mobile Services oversees the design, delivery, and day‑to‑day management of digital platforms that support business and customer initiatives. The role ensures applications are reliable, secure, scalable, and fit for a fast‑paced telecoms environment.
• The position manages the full application lifecycle, working closely with business teams, vendors, and partners to translate requirements into effective technology solutions, maintain system performance, and drive continuous improvement and innovation. Experience with telecom systems, digital platforms, and large‑scale integrations is essential, with exposure to financial services or digital channels an added advantage.

Responsibilities

Digital Product & Project Delivery

• Understand business requirements (URS/PCN) and translate them into workable technical solutions
• Lead projects from start to finish using a structured delivery approach (SDLC)
• Bring together the right teams (business, IT, network, vendors) to get the job done
• Run requirement sessions and ensure everyone is aligned before development starts
• Ensure systems are well integrated (CRM, billing, digital channels, etc.)
• Keep an eye on new technologies and suggest better ways of doing things
• Ensure applications are always up and running as agreed (SLA)
• Handle system issues properly (incident, change, and risk management)

Stakeholder Management  (Internal Teams)

• Regularly engage business teams to understand their needs and challenges
• Work closely with IT and network teams to deliver complete solutions
• Make sure systems support the full customer journey from onboarding to service usage
• Keep communication clear and simple so everyone is on the same page. Follow up on issues and ensure they are resolved on time

Project Planning & Execution

• Create clear project plans with timelines, deliverables, and responsibilities
• Track progress and quickly address any delays or risks
• Hold regular update meetings and keep stakeholders informed
• Manage scope, cost, quality, and timelines effectively

Operations & Service Support

• Monitor application performance and fix issues quickly
• Ensure high system availability and reliability
• Continuously look for ways to improve system performance
• Manage changes carefully to avoid service disruption

Solution Design & Architecture

• Take ownership of solution design from idea to implementation
• Ensure solutions follow standard architecture and best practices
• Work with business teams to ensure solutions deliver real value
• Recommend technologies that can improve efficiency and revenue

Vendor & Partner Management

• Work closely with vendors on new product development and system support
• Agree on clear deliverables, timelines, and SLAs
• Track vendor performance and hold them accountable
• Resolve issues quickly and escalate when necessary
• Manage payment milestones based on delivery progress

Qualifications

Educational Qualifications

• Graduate Degree: BSc Computer Science or related discipline
• Project management certification would be an advantage

Functional / Technical Skills

• 8 to 10 years of IT experience
• At Least 4-5 years system operations experience
• At Least 3-4 years system Solution architecture experience is required.
• Experience working for a Telecommunications company, Enterprise company or Fintech or Digital based Organization
• Hands on Knowledge of Unix System, DevOps, Automated Testing,
• API management and gateway design (REST, GraphQL, gRPC)
• Proven ability to analyze complex business requirements and deliver appropriate solutions.
• Experience with digital channels (mobile apps, web, USSD, APIs, Bots)
• Cloud-native design — containers (Docker/Kubernetes), microservices
• Integration middleware (MuleSoft, Kafka, Kong)
• Direct team management experience.
• Experience with telecommunication products, processes, and markets
• Impact (and relative importance) of IT in telecoms today and in the future