Jobs at Layer3

Job Summary

• The Key Account Manager (Fiber-to-the-home) is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
• He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.

Job Responsibilities

• Focusing on growing and developing existing clients, together with generating new business.
• Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
• Meet and exceed yearly sales target.
• Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
• Analyze customer needs and identify product solutions to fit needs, desires and budget.
• Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
• Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients. • Write business plans for all current and opportunity tender business.
• Develop long-term relationships with customers
• Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
• Negotiate tender and contract terms to meet both client and company needs;
• Administer client accounts;
• Analyzing costs and sales
• Record and maintain client contact data
• Act as the key interface between the customer and all relevant divisions

Qualifications

• University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
• 3 - 5 years field sales and account management professional experience with an ICT Solutions Provider.
• Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage.
• Experience in Enterprise Solutions.

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Job Responsibilities

• Design, deploy, and manage networking solutions across on-premise and cloud environments (AWS, Azure, Google Cloud).
• Ensure high availability, security, and scalability of cloud-based infrastructure.
• Optimize network performance, security policies, and cloud connectivity.
• Implement cloud migration strategies and hybrid cloud architectures.
• Configure and maintain virtual networking, VPNs, firewalls, and load balancers.
• Develop technical architecture for cloud, networking, and applications to support business needs.
• Provide end-to-end solutions for integrating cloud and on-premise infrastructure.
• Evaluate and select appropriate cloud services, networking tools, and security solutions.
• Ensure compliance with industry standards and best practices for IT infrastructure.
• Collaborate with DevOps, Security, and Application teams to ensure seamless deployment of solutions.
• Work with software development teams to design and implement application architectures that integrate with cloud and network infrastructure.
• Optimize application performance and scalability in cloud and hybrid environments.
• Troubleshoot networking, cloud, and application-related issues and provide solutions.
• Support containerized applications and microservices deployment.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
•  5+ years of experience in network engineering, cloud computing, and solutions architecture.
• Expertise in cloud platforms (AWS, Azure, GCP) and network technologies (VPN, SD-WAN, firewalls).
• Strong knowledge of network protocols, routing, switching, and security.
• Experience in application architecture, microservices, APIs, and integration.
• Familiarity with DevOps tools (CI/CD, Terraform, Ansible, Kubernetes).
• Strong problem-solving, analytical thinking, and communication skills.
• Certifications such as AWS Solutions Architect, Azure Solutions Architect, CCNA/CCNP, or TOGAF are a plus.