Jobs at ZTE Devices

Responsibilities

• Be responsible for regional HC team management and delivery achievement of the MTN FTTH project, and take ownership of regional delivery results.
• Be familiar with MTN FTTH broadband installation processes and organize on-site installation, activation, and acceptance activities.
• Be proficient in MTN customer systems and ticketing systems, and drive ticket closure and issue resolution.
• Manage regional installation teams and subcontractor resources to ensure delivery quality and efficiency.
• Be responsible for regional delivery progress, quality, safety, and customer satisfaction management.
• Coordinate with customers and project stakeholders to resolve on-site delivery issues.
• Prepare regional delivery reports and drive project KPI achievement.

Requirements

• Diploma or above is preferred; candidates with relevant project experience may be considered with flexible academic requirements.
• Experience in telecom, broadband, or FTTH project delivery; MTN project experience is preferred.
• Familiar with MTN broadband installation processes and customer systems.
• Proven experience in regional management and team management.
• Experience in managing installation teams and subcontractors.
• Strong communication, coordination, execution, and problem-solving skills.
• Able to adapt to regional site management and overseas project environments.

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Responsibilities

• Manage the local quality team, including work order review, on-site quality and EHS inspections by quality engineers, and formulate team work plans while conducting daily tracking and promotion.
• Responsible for communication and coordination with customer and subcontractors regarding quality and EHS matters, as well as interfacing with internal project teams including engineering, outsourcing, and acceptance activities.
• Responsible for tracking major EHS and quality issues to ensure closed-loop resolution.
• Report the overall progress and results of the quality team to the Chinese project team, and produce weekly and monthly work reports.
• Responsible for the project scope covering all projects of ZTE Nigeria, including FTTH, wireless, and microwave.

Requirements

• Possess engineering experience in FTTH, wireless, and microwave projects.
• Possess specific team management experience and excel in organization and coordination.
• Possess strong documentation skills, including the preparation of documents using Excel, Word, and PPT.
• Proficient in communication and expression, capable of efficient communication with external customer, subcontractors, and internal teams.
• Proactive and responsible, able to be on standby at any time according to project requirements.
• Prior experience in quality and EHS management of large-scale communication engineering projects is preferred.

Required Skills:

• Engineering experience in FTTH, wireless, and microwave projects.
• Team management experience.
• Strong documentation skills.
• Effective communication skills.
• Proactive and responsible attitude.