Jobs at Westfield Consulting

Job Description

• Collaborate effectively within a team, Working closely with clients to create bespoke designs.
• Manage the design process from concept to production, ensuring a seamless workflow
• Conduct market research to identify new trends, fabrics, and techniques.
• Collaborate with the Creative director and external collaborators to develop new concepts and seasonal themes.
• Present stories, mood boards and colour boards to convey design concepts effectively.

Job Requirements

• Minimum of 2 years of experience in a similar role
• Relevant educational qualification/training.
• Proficiency in digital and freehand sketching.
• Exceptional multitasker with excellent communication skills.
• Impeccable sense of style and a keen understanding of colour.
• A trendsetter with the ability to think outside the box and identify opportunities.
• Proven understanding of trend and colour forecasting.
• Exhibit an exceptional work ethic and thrive in a fast-paced work environment.
• Portfolio showcasing your design skills.

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Purpose / Job Dimension

• The job holder will originate and manage relationships with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, Liability and Cash management products of the bank. To generate pools for the bank through corporate sales leading to fee based income & CASA.

Key Roles and Responsibilities

• To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations in order to ensure Bank’s maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Manage high professional standards and strive to provide quality services and competitive pricing to clients.
• Originate, maintain, and develop relationships in the corporate market and the public sector.
• Cross sell bank’s bouquet of products to operators in the corporate market.
• Ensure effective customer loyalty programs for networking and deepening Corporate Banking market penetration.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Negotiate terms and conditions and prepare credit applications for new loan facilities for Corporate Banking clients.
• Structure credit facilities to address customers’ needs and prepare/review credit proposals.
• Present and defend Corporate Banking credit applications with the Credit Committee.
• Review and authorize corporate Banking credit applications from account managers prior to submission to Risk Management.
• Liaise with key operational functions to ensure client service delivery to agreed benchmarks.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.

Key Performance Indicators

• Number of strategy initiatives successfully implemented.
• Customer acquisition rate
• Budget Variance
• Customer satisfaction index
• Customer retention index
• Compliance to policies and procedures

Experience and Qualifications

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
•  A minimum 4 – 7 years’ continuous banking experience in sales and credit to the corporate banking market segment with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage

Required Skills and Competencies:

• Strategic Management skills
• Strong Leadership & People Management
• Excellent communication and Relationship Management and Networking skills
• Marketing & Business Development
• Excellent business writing and presentation skills.
• Demonstrated track record in Operations & Control, Payment & Settlement, Accounts & Clearing, Transaction Processing, Customer Account Management, Corporate Lending, and Corporate Finance.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker
• Analytic skills/Problem Solving.
• Ability to interpret macroeconomic trends and implication for the private sector and direction of business opportunities.
• Adept at identifying business requirements and developing practical solutions towards the attainment of goals and objectives.
• Knowledge of the competitive environment in the Banking industry and recommending to management business trends required to position the Bank for success.

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Purpose/Job Dimension

• The job holder will drive product sales and ensure growth in volume and value of accounts in line with set targets.

Key Roles and Responsibilities

• Serve as client’s advocate and trusted advisor on financial matters.
• Handle all client enquiries effectively and resolve complaints appropriately.
• Build relationships with customers and organizations.
• Build good relationship with business heads to drive products sales and acquisition within identified markets.
• Build, strengthen, and leverage internal networks, alliance partnerships and relationships.
• Sell, Cross-sell and Upsell the Bank’s products for optimum build-up of revenue.
• Implement marketing strategies / programs laid out by the Bank to boost profit.
• Listen to customer requirements and present appropriate solutions to make a sale.
• Achieve set deposit targets / Contributions by acquiring business / investment deals from Individuals and Corporate entities.
• Source clients for both savings, Current and fixed deposit accounts in line with set target.
• Create quality risk assets to meet set targets.
• Package customers’ credit requests in line with credit policies & procedures of the bank
• Monitor and ensure customers’ compliance with credit agreements.
• Manage client expectations regarding what can and cannot be done by the Bank.
• Ensure proper know your customer (KYC) requirements are conducted on customers.
• Draw up work schedules for identifying and marketing prospective customers.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Monitor the unit’s performance against monthly/quarterly/annual plans.
• Deliver high-quality client service and customer retention approach to manage client relationships and enhance product sales.
• Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.

Key Performance Indicators:

• Customer growth in volume and value
• Customer experience and cross selling
• Customer satisfaction index
• Customer retention index
• Profitability rate
• Quality and Timeliness of Reporting

Experience and Qualifications

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 – 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector

Required Skills and Competencies:

• Business acumen and analytical skills
• Excellent Relationship Management and interpersonal Skill
• Good level of computer program (MS. Word & Excel)
• Good understanding of business process
• Attention to detail.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker
• Analytic skills/Problem Solving.
• Unquestionable integrity and high level of commitment

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Purpose / Job Dimension

• Develop and champion the implementation of the Personal Banking strategy in line with the overall Private Banking strategy through customer acquisition and retention, Balance Sheet growth and profit targets.

Key Roles and Responsibilities

• Lead the strategic agenda through balance sheet growth, customer acquisition and retention, and profit and loss targets to support the overall achievement of the business strategy.
• Ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Implement Bank-wide go-to-market strategy for new initiatives, working with relevant departments and stakeholders to drive execution.
• Drive achievement of growth and acquisition of new customers through the development and maintenance of quality products, propositions, and solutions relevant to businesses.
• Build and maintain strategic and productive relationships with stakeholders to drive the development and delivery of business solutions and revenue growth.
• Ensure effective customer loyalty programs for networking and deepening Personal Banking market penetration.
• Facilitate proactive relationships and excellent customer engagement by operating as a committed and main point of contact for clients in the branch and offering banking solutions that satisfy the customer’s requirements in line with each of the personal banking segment’s value propositions.
• Recommend and explain banking services and products to clients based on their needs.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Coordinate the development and deployment of value propositions, product offerings, target segment strategy and business plan for the Personal Banking business......................

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Job Purpose

• The job holder is required to achieve customer growth and retention management for a specific portfolio through

Responsibilities

• Serve as client’s advocate and trusted advisor on financial matters.
• Handle all client inquiries effectively and resolve complaints appropriately.
• Build relationships with customers and organizations.
• Build good relationships with business heads to drive products sales and acquisition within identified markets.
• Build, strengthen, and leverage internal networks, alliance partnerships, and relationships.
• Sell, Cross-sell, and Upsell the Bank’s products for optimum build-up of revenue.
• Implement marketing strategies/programs laid out by the Bank to boost profit.
• Listen to customer requirements and present appropriate solutions to make a sale.
• Achieve set deposit targets / Contributions by acquiring business/investment deals from Individuals and Corporate entities.
• Source clients for both savings, Current, and fixed deposit accounts in line with set targets.
• Create quality risk assets to meet set targets.

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Purpose/Job Dimension

• As a Partnership manager specializing in the Public Sector, you will play a pivotal role in fostering and managing relationships with government entities, agencies, and institutions.
• This role requires a deep understanding of the public sector landscape, effective communication skills, and the ability to provide financial solutions tailored to the unique needs and challenges of the client.

Key Roles and Responsibilities

• Develop and nurture strong relationships with key decision makers within public sector clients, including government agencies and institutions.
• Understand the unique financial needs and objectives of public sector clients and tailor solutions to meet those requirements.
• Identify and pursue new business opportunities within the public sector to expand the client portfolio.
• Collaborate with the sales and marketing teams to create targeted strategies for acquiring new acquiring new public sector clients.
• Provide financial advice and solutions to public sector clients, including funding strategies, investment opportunities, and risk management.
• Stay informed about government financial policies, regulations, and economic trends that may impact clients.
• Identify opportunities for cross-selling various financial products, and debt financing solutions.
•  Work collaboratively with product specialists to deliver comprehensive financial solutions to public sector clients.
• Assess and manage risks associated with public sector clients, including credit risk, regulatory compliance, and market risk.
• Assess and manage risks associated with public sector clients, including credit risk, regulatory compliance, and market risk.
• Develop and implement risk mitigation strategies to safeguard the organization’s interests.
• Work closely with internal teams, including credit risk, legal, compliance, and product management, to ensure seamless service delivery to public sector clients.
• Stay updated on developments within the public sector, including government policies, budgetary allocations, and upcoming projects.
• Conduct market intelligence to identify emerging trends and opportunities in the public sector landscape.
• Ensure compliance with all relevant

Key Performance Indicators:

• N15bn in Liabilities (50% Low-Cost Deposit and 50% term Deposit) in 6 months
• N10bn in Risk Assets in 6 months
• Set up of the Public Sector structure in the Bank.
• Net Operating Income
• Net Operating Income Mix
• Profit Before Tax
• Cost to Income Ratio
• Loan to Deposit Ratio
• Deposit Growth
• Deposit Mix
• Key Account Penetration
• NPL to Total Loan
• Charge off Ratio.

Experience and Qualifications

• Degree in Finance, Accounting, Economics, or related discipline in a recognized institution. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 – 7 years’ continuous banking experience in sales and credit with a minimum of 2 years in a supervisory position for more experienced candidates.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Familiar with the bank’s core accounting system.
• Knowledge of personal computer and related word processing and spreadsheet software.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

Required Skills and Competencies:

• Strategic/Business Planning
• Bank structure, policies, and procedures.
• Knowledge of government structure, policies, and initiatives
• Knowledge of political system and power centers in relevant areas.
• Regulatory Compliance
• Industry knowledge and experience
• Banking operations / services/ products
• Regulatory Compliance.
• Strong leadership and negotiations skills.
• Strong networking and Relationship Management skills.
• Team building / conflict management.
• Strategic Management skills
• Strong marketing and deal structuring skills.
• Excellent problem solving and creative thinking skills.
• Excellent people management skills
• Excellent business development experience
• Strong interpersonal and communications skills.

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Purpose / Job Dimension

• The job holder will be responsible for the effective management of the Bank branch, formulate and implement sales and marketing plans, ensure efficient operations, staff management, compliance with bank policies and procedures, other financial and administrative functions, and the profitability of the branch.

Responsibilities

• Formulate and implement localized sales and marketing plans in line with the Bank’s policy.
• Plan and implement sales and marketing activities within the branch to grow the liabilities business and achieve sales targets.
• Allocate branch resources effectively, including manpower, operational costs, promotion budgets etc.
• Formulate directives of identifying business opportunities.
• Develop and implement business and customer service strategies.
• Develop quality loan portfolio to obtain the bank’s loan growth objectives.
• Accept, analyse, collect and review required documents to initiate the loan process.
• Monitor loan portfolio to correct loan document exceptions.
• Manage operational risk, – identify, assess, mitigate, and control, ensure application of control measures to minimize risk exposure of the Bank.
• Ensure deposit growth to obtain the bank’s deposit growth objectives by promoting the Bank’s services.
• Communicate and implement new ideas and marketing strategies within branch market area to improve sales, cross-sell, marketing, and staff development.
• Provide directives and guidance on all operational and personnel matters to employees in the branch.
• Achieve overall branch sales performance objectives and targets on individual products by monitoring subordinates.
• Monitor and review sales performance goals of individual sales and marketing staff, monitor, update, review and implement branch sales plan.
• Provide sales coaching and training to marketing staff of the branch to enhance their performance.
• Maintain a high level of employee morale to minimize turnover and maximize customer service satisfaction

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Purpose / Job Dimension

• The Team Lead, Corporate / Strategy Planning will develop and direct the strategic and long-range goals of the Bank, and work with the Bank executives to formulate actionable plans to achieve the said goals / objectives.

Key Roles and Responsibilities

• Collaborate with executives and managers to develop long-range, strategic goals for the Bank.
• Engage in the development of the Bank’s long term strategic plan and annual business plan for approval by Senior Management and the Board of Directors within the given time frame.
• Monitor and evaluate the implementation of the plans, pointing out material negative deviations and recommending prompt corrective actions.
• Monitor and proactively analyse, on an ongoing basis, internal and external events that affect the Bank, to provide ideas and intellectual leadership for both short-term tactics and long-term positioning and vision.
• Provide professional input into the Bank-wide annual business planning and budgeting process through distilling the Bank’s strategic goals into annual activity plans and advise senior management on the most efficient allocation of the tasks for respective departments and units.
• Assist to communicate the Bank’s long term and annual business plan as approved by the Board of Directors to all staff and put in place monitoring and reporting mechanisms for the benefit of Senior management and staff members.
• Participate in the creation and implementation of a customer feedback loop to ensure that the Bank captures customer comments and concerns about its business processes and that such concerns are adequately responded to in order to ensure a customer-centric focus to the Bank’s lending activities.

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Purpose / Job Dimension

• The job holder will manage the Assets and Liabilities, internal generation, and cash flows from maturing assets for maximum return on a current and forward basis consistent with the bank’s risk policies/appetite.

Key Roles and Responsibilities

• Develop and execute strategies for profitable trading and positioning within acceptable risk criteria.
• Performs market research, analyses market conditions and works with clients to learn their financial goals.
• Ensure Bank maintains an active presence and maximizing opportunities in the FX market.
• Responsible for managing daily trading to ensure timely execution of the orders and confirming that they are in compliance with regulatory policies.
• Manage foreign currency trading positions and liquidity funding.
• Hedge against exchange and interest rate risks using derivative products.
• Trade in the Two-way quote market.
• Engage in arbitrage trading in the Investors and Exporters Window.
• Prepare foreign currency blotter and net open position report.
• Identifies and leverages opportunities by developing innovative trading ideas and making entry into new markets.
• Collate bids for CBN Special Secondary Market Intervention Sales (SMIS).
• Coordinate Retail and Corporate foreign currency sales.
• Take adequate position on FX trading within the pre-determined trading limits.
• Provide structures around the funding needs and excess liquidity of the various subsidiaries after considering carefully the various financial regulations peculiar to their geographies.
• Review frequently, the financial position of the subsidiaries to determine their liquidity levels and ensure optimal profitability of investment proposals.
• Drive the banks execution of structured deals and products that involved Repos and Cross Currency swaps after a careful assessment of the impact on the balance sheet structure and liquidity.
• Local & Foreign Currency Balance Sheet Analysis and a careful review of the movements in the relevant regulatory & internal ratios.
• Gaps & Cash flow Analysis, Balance Sheet Simulation Reports & other Ad hoc Executive summaries that may be required from time to time.
• Maintain close relationship with counterparties and regulatory authorities.
• Cross sale of the bank’s product to the Treasury customer base.
• Execute and provide efficient pricing on SWAPS, Futures, forward contract on behalf of the bank.

Experience and Qualifications

• Bachelor’s degree in Finance, or Business-related field. An MBA is an added advantage.
• A minimum of 7 years banking experience with at least 4 years in Treasury/FX trading.
• Excellent knowledge of Asset and Liability Management, Treasury Operations, Currency Trading Operations, Financial Analysis, Foreign Banking Operations, Risks in Foreign Exchange Transactions, Management Information Systems and Basic Accounting

Required Skills and Competencies:

• Strong analytical, numeracy and mathematical ability
• Meticulous record keeping
• Excellent communication and interpersonal skills