Jobs at Swift Networks

Description 

• Due to rapid expansion, we are looking for a qualified candidate to fill a creative technical position as we hope to maintain our status as the leading broadband connectivity services provider in Nigeria.
• The candidate must hold a Bachelor's Degree with a minimum classification of Second Class Honors (Upper Division) in Computer Science or a related field in Networking. Furthermore, a minimum of four years of relevant post-qualification experience in a comparable role is required. Experience in the telecommunications sector will be considered a valuable asset.

Key Duties & Responsibilities

• Oversee the design, implementation, and maintenance of the core IP network infrastructure.
• Ensure high availability, reliability, and security of the network.
• Manage and optimize IP routing protocols (BGP, OSPF, ISIS, etc.) for efficient traffic flow.
• Monitor network performance and troubleshoot network issues promptly.
• Plan and execute network upgrades and expansions to accommodate growth and new services.
• Collaborate with cross-functional teams including engineering, operations, and security to meet business requirements.
• Develop and maintain network documentation, including network diagrams, configurations, and procedures.
• Stay updated with industry trends and best practices in IP networking.

Experience-Education-Professional Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in IP network engineering.
• Proven experience managing large-scale IP networks, preferably in a service provider environment.
• Hands-on experience with network equipment from vendors like Cisco, Juniper, Huawei, etc.
• Demonstrated leadership skills and the ability to lead a team of network engineers effectively.
• Any relevant certifications or training in networking technologies would be advantageous.
• Strong understanding of project management principles and experience leading network projects from conception to implementation.

Essential Skills / Knowledge / Traits:

• Proficiency in IP networking principles and protocols.
• Strong understanding of TCP/IP, subnetting, VLANs, MPLS, and QoS.
• Experience with configuring and troubleshooting routers, switches, and firewalls from various vendors.
• Knowledge of network security concepts and best practices.
• Ability to analyze complex network issues and implement effective solutions.
• Excellent communication and collaboration skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.

Desirable Skills/Knowledge/Traits:

• Experience with Software-Defined Networking (SDN) technologies.
• Familiarity with network automation and scripting languages (Python, Ansible, etc.).
• Understanding of cloud networking principles and architectures (AWS, Azure, GCP).
• Knowledge of IPv6 deployment and migration strategies.
• Experience with network monitoring and management tools (Nagios, SolarWinds, PRTG, etc.).
• Certifications such as CCNP, CCIE, JNCIP, or equivalent.

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Job Objective

• Responsible for communicating with potential customers through the telephone, to develop an effective pipeline of new business and achieve or exceed sales targets.

Responsibilities

• Responsible for attending to outbound sales enquiry calls and online sales chat with prospective customers.
• Aggressively make cold calls and sell to existing and prospective customers and the company's service solutions while achieving daily call targets.
• Processing online orders promptly, setting reminders and following up with generated leads to build a relationship with prospective customers.
• Maintaining a good customer relationship with existing customers to enhance customer retention while managing churn customers to re-establish contact.
• Build and maintain a high level of product knowledge.
• Obtain new customers' information, payment and process orders online promptly.
• Achieve and exceed sales targets in the area of subscribers and revenue consistently while converting prospective clients into long-term sales relationships and opportunities.
• Apply the ideal and professional phone etiquette.
• To carry out other duties as may be assigned by the Head of Department.

Requirements

• The job holder must have a Bachelor's Degree (Second Class Upper) in Business Administration, Marketing, or a related fieldwith 0- 1 year work experience.

Knowledge, Skill and Competencies:

• Pleasant and friendly mannerism.
• Basic computer knowledge- the person should be adept in using search tools, a browser and also email features familiarity of CRM solution.
• Excellent listening and communication skills (oral and written).
• Good negotiation and persuasive skills to aggressively cold call, follow up and close sales.
• A proactive, self-motivated individual with the ability to work independently, yet a team player.
• Knowledge of Windows-based applications as well as various internet technologies.
• A fast learner with the ability to manage time effectively and work under pressure.
• Ability to adapt to change – meets the changing demands of the work environment.
• A sound knowledge of telephone etiquette.

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Job Summary

• We are looking for a Fresh Graduate and business-oriented Sales Officer who will deploy strategies to obtain sales leads and develop relationships with key accounts to maximise revenue and client retention.

Responsibilities

• Implement effective sales strategies to achieve sales and revenue targets
• Implement customer engagement strategies to build loyalty and retention
• Provide regular sales and marketing reports, analytics, and insights to support business decisions
• Negotiate and close sales deals to contribute to the achievement of team and departmental targets
• Maintain relationships with current and prospective customers to generate new business opportunities
• Address and escalate customer complaints as necessary

Requirements

• Bachelor’s Degree in Marketing, or relevant field
• Fresh Graduate.