Jobs at Sendme Food Technology Ltd

Objectives of this Role

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and take action to ensure company-wide compliance
• Pursue continuing education on new solutions, technology, and skills

Daily and Monthly Responsibilities

• Develop, plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
• Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as environmental and health and safety goals/KPIs
• Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
• Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
• Provide training and support to quality assurance team on systems, policies, procedures, and core processes

Skills and Qualifications

• Bachelor’s degree
• Professional certification, such as Six Sigma is an added advantage
• Superb computer competence, including database management
• Knowledge of quality assurance terminology, methods, and tools
• Analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version control practices and defect management practice

go to method of application »

Duties and Responsibilities

• Develop effective forecast models based on industry trends and demand patterns.

• Support management with risk assessments and mitigation activities on stock availability per SKUs.

• Propose and implement solutions to improve demand forecast accuracy.

• Successfully communicate forecast and inventory estimations to management.

• Monitor and report on important changes in sales forecasts, budgets, and business strategies and stock quantity, position, reorder level review system of all SendMe SKUs.

• Conduct daily, weekly and monthly forecast maintenance.

• Address demand-related issues in a timely and effective manner.

• Conduct and Own monthly Sales and Operation planning within the business.

Qualifications

• Bachelor’s degree required.

• A minimum of 3 years’ experience in a demand planning/forecasting role.

• Solid understanding of inventory management practices and procedures.

• Strong mathematical and statistical knowledge with strong excel and ERP skills.

• Capability to multitask in a fast-paced environment.

• Excellent written, verbal communication  and presentation skills.

go to method of application »

Duties and Responsibilities

• Manages and improves the Impact of transportation delivery to the overall Distribution and logistics frameworks.

• Develops methods to improve delivery operations by collaborating with the relevant stakeholders and managing a productive team.

• Works to emulate emerging trends and technology in delivery operations.

• Develops distribution strategies to cut costs and improve efficiency and time.

• Develops Delivery management strategies to meet client needs and maintains standard operating procedures to ensure safety and security of company assets and human capital.

• Proactively works with order management processes to plan routes and ensure efficient operations with a view to maximise fleet durability and consistently support service and product delivery.

• Utilises Industry benchmarks and best practices on delivery operations and processes.

• Manages third-party logistics partners and delivery activities.

• Review performance of third-party logistics partners, cost and delivery efficiencies.

• Develops Distribution operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilisation, and shipping.

• Issues shipping instructions and provides routing information to ensure that delivery times and locations are coordinated.

• Develops and documents standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.

• Meets Distribution operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.

• Ensures completion of all necessary documentation, checking and adjusting of all inventory data collection continuously.

• Analyses data to assess performance, discover logistical problems and devise plans for improvements.

• Completes timely and accurate reporting (at intervals specified by management). Report on Reconciliation of actual counts to computer generated reports.

• Develops and maintains strong relationships with internal and external stakeholders to ensure optimal performance.

Qualifications

• Bachelor’s Degree required.

• Minimum of 3-5 years experience as a Distribution Manager required.

• Professional qualifications such as CSCP, CTIL and others will be an added advantage. 

• Cold storage/food handling experience is required.

• Demonstrated ability to work collaboratively and independently.

• Excellent organisation and verbal and written communication skills.

• Ability to organise, analyse, interpret and evaluate data.

• Ability to effectively manage multiple, high priority projects simultaneously, often with demanding deadlines.

• computer skills and knowledge of DMS.

• Ability to operate the necessary safety equipment.