Jobs at SabMiller

Reference Number: ABI121
Work Level: Skilled

Description

• Career opportunity exists for a highly skilled EUC technician in our Sagamu plant
• The successful candidate will install and maintain computer systems and networks in order to ensure smooth operations while delivering IT support using a broad range of technologies.

Amongst other duties, the job holder will:

• General user support of all company devices and software.
• Setup and maintenance of all PCs, laptops and mobile devices.
• Provide training and guidance to users on how to operate new software and computer equipment.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot and provide resolutions to issues and outages.
• Build an internal knowledgebase with technical documentation, manuals and IT policies.
• Support, configure, maintain and upgrade our networks and in-house servers.

Requirements
The occupant of this position should possess:

• Minimum of a Bachelor's Degree in Computer Science or related field. IT Certification such as ITIL, CCNA, CCNP, MCSA, MCSE will be an advantage.
• Minimum of 2 years’ experience in as a Network Administrator, Systems Support or a similar role.
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
• Experience with databases, networks (LAN, WAN) and patch management.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.

Key Competencies and Attributes:

• Excellent communication skills.
• Resourcefulness and problem-solving aptitude.
• Great at organising, prioritising and multitasking.

Salary
Market Related.

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Reference Number: ABI120

Job Description

• Career opportunity exists for a highly skilled Network Engineer in our Sagamu plant reporting directly Solutions Manager.
• The successful incumbent will provide onsite and remote support to our users; will work independently and as part of a team to answer service desk calls, urgently analyse technical issues, address Level 2 escalations, work on projects, and troubleshoot over the phone/onsite/via remote access.

Amongst other duties, the job holder will;

• Maintain/Upgrade/Troubleshoot networking equipment
• Manage Day to day operational issues
• Initiate and /or participate in problem management process
• Ability to learn new technologies as per business requirements.
• Administer/Configure/Use monitoring and reporting tools such as SolarWinds
• Must be willing to travel as per business requirement.
• Handle virtually any network related work that may occur
• Remote monitoring and management of system alerts and notifications
• Document maintenance for all computer systems and network infrastructure
• General user support of all company devices and software.

Requirements
The occupant of this position should possess:

• Minimum of a Bachelor’s degree in Computer Science, Computer Engineering or related field. IT Certification such as ITIL, CCNA, CCNP, MCSA, MCSE will be an advantage.
• Minimum of 3 years relevant work experience as a Network Administrator or in a similar role.
• For IP networks, network engineer must have a Cisco CCNP R&S
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.
• Experience with databases, networks (LAN, WAN) and patch management.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
• Strong understanding and familiarity with router, LAN switch, application accelerator, Firewall, wireless controller and IP Voice.
• Good understanding of security, ACLs, LAN and Wireless security, 802.1x, VPN…
• Firewall Cert bonus (Cisco, Fortinet, Juniper etc) ITL Knowledge.
• Good understanding of all routing protocols (For example: BGP, EIGRP, OSPF, GLBP, VRF), Traffic Engineering, L2/L3 VPN, QoS.

Key Competencies and attributes:

• Excellent communication skills.
• Resourcefulness and problem-solving aptitude.
• Great at organising, prioritising and multitasking.
• This role requires a motivated self-starter who can work efficiently with little direct supervision.
• Ability and willingness to learn new skills quickly.
• Ability to work in a team environment.