Jobs at NewGlobe

About the Role

• We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity. 
• As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organization based on the priorities of the Managing Director. 
• This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management. 
• The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.
• This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.

What You Will Do
Ensure that the programme’s termly and annual milestones are attained on schedule:

• Manage & update the programme operational calendar
• Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
• Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organization
• Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
• Assist the Managing Director in facilitating effective decision-making

Continuously improve the programme’s performance:

• Coordinate the execution of strategic initiatives
• Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
• Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
• Translate business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions
• Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
• Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)

Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level:

• Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive.

What You Should Have

• A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
• 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
• Excellent project management skills including being incredibly organized with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
• Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization
• Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands.

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About the Role

• We are looking for a full time Quality Assurance Engineer to join our new Lagos, cross-functional software development teams, which will build the software that powers and improves our platform of educational tools. 
• The Lagos team will have a special focus on the parts of the system that are more customer facing, experimental, or strategically important. 
• The key to the QA role on our teams is  being a divergent thinker with a curious mind - a collaborator with developers in building great software, not an adversary, nor an order taker.
• If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to get a perfect set of requirements handed to you, NewGlobe will not be right for you. 
• On the other hand, if you’re all about being an enabler of teams, curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig.
• You will report to one of our software development team leads.

What You Will Do

• Collaborate with team members and business stakeholders to define acceptance criteria for software development projects, including participation in the design and estimation of new software to ensure that testing is not an afterthought
• Create and execute testing plans that include an appropriate combination of manual and automated testing, carefully reporting issues using structured tools and standards
• Advocate for a culture of automation and repeatability - and then get your hands dirty to make it a reality
• Follow testing practices to ensure the functional correctness, usability, scalability, and security of NewGlobe software
• Help resolve “works on my machine” automated testing issues by pairing with our software developers to run down environmental, network, or other complicating factors
• Deliver and manage automated testing tools for the constantly evolving needs of our various software platforms, including a range of web and mobile applications running across a variety of devices
• Integrate automated testing tools into build pipelines to promote a culture of continuous delivery
• Participate in the design, rollout, and use of monitoring tools in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Devise approaches for validating and monitoring off-the-shelf and third-party software
• Participate in the design and use of application monitoring tools to reduce mean time to response and to maximise uptime
• Provide third-line technical support to in-house users

What You Should Have

• Bachelor's degree with excellent academic performance
• 4+years overall commercial software experience at the enterprise level
• Experience with different testing tools and patterns, such as contract testing for APIs and  end-to-end testing for apps. Proficiency with other types of testing, such as load testing, penetration and security testing, or usability testing a major plus
• Comfort with both Windows and Linux/Ubuntu
• A desire to learn new tech stacks and frameworks - if you’ve only got experience in a particular platform and you think that makes it the right answer, NewGlobe is not right for you
• Nice to haves:
• DevOps experience at the enterprise level
• Hands-on experience across with a continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS)
• Hands-on experience with Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
• Experience in cloud platforms (AWS, Azure)
• Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, Docker Swarm, etc.)
• A proactive mindset and comfort working without constant supervision
• Flexibility to respond to the changing needs of the business
• Ability to prioritise and carry out multiple tasks
• Fast learner, energetic, and enthusiastic.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects

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About the Role

• We are seeking a full-time School Inspection Manager who is excited about improving learning outcomes in government schools by providing technical and managerial leadership to a larger School Inspection (audit) team.
• We aim to impact teaching and learning, so we need to deliver high quality data to decision makers at all levels of the organization. 
• School Inspection ensures that we have accurate knowledge of what is happening in schools by auditing all School operations.
• The data output from the audits you’ll design and run will be used to drive continuous improvement in the schools.
• The School Inspection Manager must work effectively with people from diverse backgrounds and  functional areas, and must be excited about driving change by recommending improvements to our processes and work towards audits that demonstrate 100% compliance.
• You will be responsible for the daily management of a large field team, proposing and adapting audits to ensure operational excellence after developing an in-depth understanding of the programme needs, analyzing & providing actionable data from the audits via reports & dashboards, collaborating closely with other teams to ensure that the issues the School Inspection team observed are not only understood but also addressed rapidly. 
• Your team of field associates will be heavily relied upon to support school staff to drive operational excellence, actively solve problems, and to ensure that schools foster a safe & conducive learning environment. 
• The School Inspection Manager will manage a large field team of School Inspection Associates. 
• The School Inspection Manager will report into the executive leadership of the programme (either Project Director or Managing Director). 
• The primary audit focus for School Inspection is the entire ecosystem of the Schools Department, which includes all aspects of school management, school materials, school personnel, school hardware, and any other action that is part of our overall performance. 
• The Schools Department is the primary client, as the strong majority of concerns exposed by an audit have to be directly solved or project managed by the Schools Department. Other departments that take action based on audits include ITand  People. 
• It is for this reason this function has direct executive reporting and oversight. A critical component of this role is leading meetings, reporting and providing technical expertise. School Inspection team, which includes staff in their headquarters & in the field. 

What You Will Do
Establish School Inspection Procedures:

• The School Inspection Manager  is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes and the program needs.
• The School Inspection Manager will measure, monitor, and analyze current processes, make recommendations for improvement and develop new solutions to enhance quality control. 
• The School Inspection Manager will use and continually improve the core audits and best practices already in place.

Manage School Inspection staff: 

• The School Inspection Manager will lead the School Inspection team of associates. 
• This includes training them on new or revised procedures and systems; supervising them during the School Inspection process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.

Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution:

• To support teaching and learning activities, the School Inspection Manager will ensure there is rapid, clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. 
• The data from the School Inspection audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. 
• Where systemic issues are made visible, the School Inspection Manager is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process.

Maintain School Inspection Records:

• The School Inspection Manager will maintain detailed records of School Inspection activities and issues. 
• These reports provide comprehensive records of School Inspection activities and help the organization determine what’s working and what needs to be corrected.
• This includes management of the School Inspection field team, ensuring integrity in data collection.

Analyze Data Outputs & Create Quality Control Reports

• The School Inspection Manager will support and enhance the organization’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection Manager finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. 
• The School Inspection Manager determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.

For any project, be ready to propose a plan and execute:

• This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.

Lead and provide technical expertise:

• Includes working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of the program. Establish and implement an audit plan aligned to the program data needs, 

Team capacity building:

• Includes working with School Inspection shared services to design, schedule and carry out School Inspection-focused training for the School Inspection team. Conducting  regular school visits to shadow the Field associate team to continuously coach them on expected deliverables.

What You Should Have

• A bachelor’s degree from a top-tier university, Quantitative degrees are preferred
• Minimum of 5 years of professional work experience managing field teams preferably in implementing data collection projects 
• Team management experience– to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills
• Process enhancement skills – to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement
• Organization skills –to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization. You will need to provide reports to production managers and business leaders to influence decision-making.
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them,  You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• Bonus – previous experience in School Inspection/audit, including designing surveys; experience working in extreme growth situations and dealing with complexity; worked/studied in a developing country. Experience with data collection tools such as KoBo Toolbox, ODK, Google forms, STG etc, as well as other statistical analysis tools such as R, Stata, Python is  also a bonus.

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About The Role

• We are looking for an experienced full time Senior Android Engineer, Software Development to join our new Lagos-based cross-functional software development team, which will build the software that powers and improves our ability to deliver massive learning gains – at scale.
• The Lagos team will have a special focus on the learning management platform and the rest of the technology running in our academies (which is all Android based). This person will join an elite, interdisciplinary team that will be building the technology that will take NewGlobe to the next level. It's a great opportunity to grow and learn, while working on developing software with a mission that few, if any, can compete with.
• We believe in innovation, fast feedback, and high impact. We have an existing portfolio of native Android applications that undergird our ability to support self-sufficient academy management, engage the local community, and deliver high-quality education to our pupils. However, we need someone that can drive the next generation of these platforms, ensuring high availability even in challenging conditions and generally driving innovation in the mobile space. It's all about rolling up one's sleeves to introduce best practices, deliver key functionality, and pave the way for exciting future possibilities, like adaptive curriculums and automated grading of tests (to name just a few).

What You Will Do

• Gather requirements, build, test, and ship new Android functionality for our academy tech platform
• Collaborate with the server-side developers to design the APIs for specifically for the Android application (not just consuming APIs that were already developed for a web app)
• Engage on all dimensions of the app, from UI and UX, to business logic, to storage and networking
• Introduce architectural patterns to improve scalability, stability, and maintainability.

What You Should Have

• Bachelor's Degree in a related field with superior academic performance
• At least 5 years of professional Android development experience. Senior Android Engineer, especially published apps on Google Play
• Full lifecycle experience, from conceptualisation to deployment to feedback from production
• Experience with writing library projects that get reused across multiple android apps
• Knowledge of Gradle and DI helpful
• Experience architecting whole Android applications, not just adding features or porting existing apps
• Belief in the importance of automated unit, integration, and functional tests for Android apps
• Exposure to continuous integration and continuous delivery practices, especially in an environment of weekly (or even more frequent) releases to production
• Love for collaboration and working with driven stakeholders, including presenting work with confidence when interacting with business owners and users
• Openness and eagerness for learning new paradigms and practices
• Passion for NewGlobe's vision of democratising the right for all children to succeed.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.

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About the Role

• The Managing Director is responsible for providing overall leadership management and general technical direction of the entire program, ensuring an integrated vision among different components, functions and stakeholders, and a focus on achieving the results defined in the contract.
• You will be responsible for leading and overseeing the development, delivery and day-to-day management of a high quality, innovative, cost effective and sustainable education program resulting in immediate and lasting change for children and building the capacity of the duty bearers.
• This is a highly hands-on job, involving intense program management, broad technical knowledge covering financial management, supply chain, government relations and school operations management.
• For this role, we need someone who has the experience of managing highly complex and large programs with a lean team coupled with a deep passion for programme mission. Leadership, humility and self-awareness are a must to be successful.
• This is an incredibly fast-paced and absorbing role that will ask a lot of you but it will also be personally rewarding in that you will see the impact of your efforts first hand.

Responsibilities
What You Will Do:

• Act as the senior General Manager for the program, overseeing budgets, strategic and operational delivery and stakeholder management.
• Lead and manage the program team – providing the vision, day-to-day coordination, resource management, and supervision required to accomplish project objectives and to deliver superior quality products.
• Be the primary liaison with the designated Ministry of Education, State Universal Basic Education Board (SUBEB) and elected political champions and his or her representatives, responding to client needs within the limits of the arrangement.
• Ensure quality control and the overall responsiveness of technical assistance provided, including necessary adjustments to operations to fit the requirements of the programme.
• Identify issues and risks related to program implementation in a timely manner, and suggest appropriate program adjustments.
• Ensure the technical and methodological soundness of activities and, in collaboration with the Collaborate with colleagues to solve problems and build a learning environment within the program team and other function heads of the organization.
• Responsible for on or under-budget delivery of all aspects of the programme. 

Requirements
What You Should Have:

• Bachelor's Degree essential, MBA (or Master’s) would be preferred.
• At least 10 years of progressively responsible experience working in project management and design in developing countries, preferably including experience in the state or country to which you will be assigned.
• At least 5 years of management experience, including direct supervision of professional and support staff and assembling teams working in multi-faceted roles including field based roles.
• A proven track record of excelling in the leadership of operational teams, as well as in design-thinking, process and system design and application, managing complex and inter-related functions, as this will be critical overseeing a large scale school system transformation.
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage.
• Strong management skills, leadership qualities, professional reputation, ability to build or access key contacts within the Ministry of Education or equivalent local and state regulatory bodies.
• Demonstrated ability to work effectively with government representatives, for-profit private sector entities, local community organizations, donors, consortium members and other stakeholders, at national and sub-national levels.
• Respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
• Maturity and confidence in dealing with high ranking officials of government institutions, international institutions and non-government institutions.
• Demonstrated excellent communications and writing abilities and superior interpersonal and cross-cultural communication skills.
• Demonstrated hands-on experience in building the Ministry of Education (or other relevant Government entity) and devolved structures capacity in developing and realizing education strategic plans to provide quality Education services is a plus.
• Passion for our vision of democratizing the right for all children to succeed.

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.