Jobs at Maisha Meds

Job Description

• You’ll be in charge of communicating with our affiliate companies to establish the brand tone and key product features to optimize your door to door sales approach and maximize exposure.
• You’ll also collaborate with the Sales Manager to refine our customer acquisition process, and ensure that we are hitting customer acquisition targets.
• The role requires someone with great energy and a knack for sales. While experience selling tech products is a plus, we do not require prior experience for this role. You collect prospects data using apps such as Survey CTO and communicate our product offerings to prospects and convert them to customers.
• You will be compensated for every facility that you acquire in fixed commissions. We offer very competitive referral bonuses and additional incentives when you support us with onboarding selected facilities.

The ideal candidate

• Tech savvy and great with sales acumen
• Looking to make additional part time income
• Passionate about technology and continuous improvement

Responsibilities

• Refer and onboard facilities in target territories to the Maisha Meds App and programs

We enable you to succeed

Selected affiliates will be invited to a series of training electronic and in-person sessions  to give thorough insights on the value proposition of Maisha Meds to the target facilities. Training content will include

• Introduction to Maisha Meds and overall company goals
• Value proposition of Maisha Meds to customers
• Door to Door marketing script
• How to use Survey -to collect prospect information
• How to identify a top prospect
• The Maisha Meds App- Modular training
• The Maisha Meds Loyalty program 
• The Maisha Meds target market and how to identify a product fit

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About the Role

• Maisha Meds builds a point-of-sale Android app for pharmacies to track their sales and manage their inventory. On top of the Android app, we have a layer of features to help us administer programs so that patients visiting pharmacies can receive subsidized medication. We also built a suite of back office tools to help our operational staff manage the subsidy programs.
• This role is for an individual to manage a remote team of engineers across North America, Europe, and Africa working on projects related to the subsidy programs. Our organisation is based in Kenya and we would love to have you join us onsite a couple of times a year.

As an engineering manager at Maisha Meds, you will be responsible for:

People and Team

• Manage a remote team of 2-6 creative engineers spanning across several projects
• Foster a welcoming friendly and culture 
• Grow and mentor engineers and help them pursue their career interests
• Provide good feedback for performance management and coaching
• Recruiting and hiring for your team when necessary

Technical Leadership

• Provide hands-on technical leadership (architecture and design, code reviews, and incident management) to your reports
• Independently contribute to projects 10% of your time to gain a deep technical understand of the infrastructure end-to-end
• Preferred prior experience with Ruby on Rails or Android Kotlin

Product and Project Management

• While we have product managers at Maisha Meds, at times, you’ll need to engage with stakeholders directly and product manage yourself
• Translate ambiguous stakeholder desires into concrete requirements and action plans
• Work across teams and both internal and external stakeholders to execute on projects
• Understand customers and users and be able to provide product direction

Our Technologies:

• Ruby on Rails
• Vue.js
• Android Kotlin

Nice to Haves:

• You have worked at a growing start-up
• You have experience in both B2B and B2C environments
• You have prior experience in healthcare and/or Africa

Why You Should Join Us

• On a roll: Doubling year over year with new funding partnerships soon to be announced and recent expansion into Uganda, Nigeria, and Tanzania
• Great team: Founded, managed and backed by successful veterans of Stanford School of Medicine, Google, Lions Head Investment Bank, I&M Bank.  We have technologists, clinicians, and economists working side by side to solve difficult problems.
• Great funders: We’re backed by the Bill & Melinda Gates Foundation, USAID Development Innovation Ventures, CIFF, WHO FIND, and Pfizer to pay for healthcare on behalf of patients, with others to be announced soon.
• Huge market: Disrupting a massive, growing $50+ billion market for healthcare payments for low-income patients, with a focus on paying for health outcomes to ensure patients get better.
• Great customers: Create incentives that ensure our nurses, pharmacists, and clinicians provide excellent care and pay them when this happens.
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

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What We're Looking For

• We're entering an exciting new phase of our loyalty program and are looking for great software engineers! Not only are we collaborating with researchers, we're aiming to expand this program to multiple countries this year! We would like this individual to scope Android-based work and deliver on the project, with the support of the tech team.
• We're looking for an engineer (preferably experienced in Ruby on Rails and React) to collaborate with our tech team, lead development for new and exciting features.

The ideal candidate has:

• 5+ years of building quality applications
• A history of writing clean and well-documented code with automated tests
• Experience integrating with REST APIs
• Ability to scope large, abstract problems to small, concrete tasks
• Excellent communication skills and the ability to work well with a culturally diverse team (we're a mix of Kenyans and international team members)
• Experience building systems for environments with limited or intermittent Internet connectivity is a plus

Our preferred technology:

• Kotlin
• RxJava
• Dagger
• Mockito

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Who We’re Looking For

• An enthusiastic and diligent team member who would join the Product team with a key focus on creating the best digital experiences for customers. 
• You will be responsible for product strategy, planning and execution throughout the full product lifecycle.
• This includes but is not limited to researching, gathering, and prioritizing requirements, defining the product vision, goals and success metrics.
• This role is a mix between discovery and delivery and you’ll work closely with the UX/UI Designer, Chief Product Officer, and the rest of the product, tech, and operations teams.
• The ideal candidate should have a background in product management, preferably with some prior experience working with healthcare or payments products.
• You ​​should also be data-driven in decision-making and comfortable with monitoring analytics and deriving insights from how products perform and determining the future path of iterative improvement.

What you’ll be doing:

• Develop and implement product strategies for both digital wallet and other potential new programs consistent with Maisha Meds vision
• Collect and analyze user insights from customers, stakeholders and other teams to shape requirements, features and end products and lead design sprints  for key product features
• Work with senior management to create product plans and roadmaps, prioritize backlog, and oversee feature breakdown
• Ensure products and releases are launched correctly and on schedule
• Make creative recommendations to expand product base and vision
• Suggest ways to track product use and impact on end users and use data to drive decisions, experiment, and optimize experiences using A/B testing and other methods.  
• Represent the voice of the end consumer throughout the development process.
• Ensure that high standards of reliability, quality, usability and measurement are adhered to throughout each phase of product development
• Field visits at least once a month to Maisha Meds facilities with the main aim of gathering insights and making recommendations, with an initial focus on Uganda requiring frequent travel
• Own and be accountable for the in-market performance of delivered products, ensuring that your product meets improvement, usage, and customer satisfaction objectives. 
• Build team culture to ensure our engineers, operations team, and others collaborate effectively and love working together
• Responsible for mapping out the minimum viable product, coordination of resources to successfully launch products and measuring core success metrics to continually iterate and improve future phases;
• Work closely with financial institution partners

About you:

• 5+ years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
• Experience in FinTech and/or digital health products
• Experience designing products specifically targeted at supporting women 
• Relevant professional experience in an African context, designing products suitable for use by low income population groups
• Experience developing product strategy including business cases, high-level use cases, technical requirements, revenue, and ROI
• Experience in translating product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Strong analytical abilities, with experience analyzing market data to develop sales strategies, and define product objectives for effective marketing communications plans, including the ability to develop product positioning and messaging to differentiate Maisha Meds and its features across primary market segments
• Collaborative mindset, with demonstrated experience of working successfully with engineering, operations, and sales teams on the development, QA, and release of products and managing the balance of resources to ensure success for the entire organization. 

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Responsibilities

Oversee data cleaning and analysis:

• Independently deliver on creating visualizations in BI tools (Redash and Metabase) using best practice tools and quality code to provide ongoing visibility of health and commodity consumption trends
• Oversee analysis of trends and come up with interesting findings in our data
• Spearhead data cleaning efforts and automations by building maintainable tools using Excel and Python

Lead data product development:

• Work with external stakeholders and clients to understand their ongoing data insight needs and scope out comprehensive approaches to building dashboards
• Capture feedback and provide product specs and overviews of analyses needed to data team to productize our data offering
• Begin to understand how stakeholders interact with and use our data to refine the dashboards to meet their needs, using both quantitative and qualitative approaches to understanding usage trends

Develop externally-facing reports and presentations:

• Write interim and final reports summarizing trends and insights from data analysis activities outlined above
• Prepare presentations, policy memos, and blog posts to share these data insights with an external audience
• Support business development activities as needed and perform desk research and literature reviews of public health topics

Skills & Qualifications

• 5+ years of experience in quantitative analysis and project management
• Mastered preferred in field of Statistics, Economics, Engineering, Computer Science, Biomedical Science and Public Health; 
• Strong Excel / spreadsheet skills: lookup, logical, and text formulas, pivot tables, data functions etc.
• Product management to understand data usability and applicability of data analyses and adapt the presentation to the needs of users
• Require experience with common data analysis tools including SQL and/or Python is preferred; or experience with similar tools and enthusiasm to develop these skills
• Prior experience leading development of deliverables and reports for global health funders or other external stakeholders
• Excellent attention to detail
• Experience working with messy data sets and joining data from different sources
• Independent initiative and problem solving skills – figuring out what people are interested in seeing in our data and how to meet these needs
• Knowledge around pharmaceutical or health care products is a strong asset
• Good cross-cultural communication skills and enjoy working with a diverse team
• Excited about the potential to improve healthcare access using data!

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About the Role

• We are seeking a Strategy and Special Projects Lead to join our team. The ideal candidate will have 3-5 years of experience working in a fast-paced private sector environment, ideally in a consulting or finance role, with a proven track record of delivering high-quality strategic analysis and recommendations.
• The Strategy and Special Projects Lead will report directly to the Chief Strategy Officer, although will work to support the wider senior leadership team to drive strategic initiatives that will help our business achieve its goals.
• This role will sit within the Strategy & Business Development team, and working on fundraising pitches and proposals is key to the financial health and success of the organization. 

Responsibilities will include:

Business Development / Fundraising

Successfully raising funds to support Maisha Meds’ activities is a core function of the Strategy and Business Development team, and being able to develop clear, strategic proposals is a key pillar of the team’s work, and will comprise around 50% of the role.

• Developing the ideas for new activities, and leading on the production of high-quality proposals and supporting materials to funders, which may include document or slide deck formats.
  Developing detailed budgets to support proposal submissions
• Building external relationships with funders and other relevant stakeholders in the sector to build our network of opportunities. 

Quantitative and qualitative analysis

• Leading in-depth research and analysis on healthcare market dynamics, competitive landscape and operational challenges to identify strategic opportunities and risks, and designing potential interventions or solutions to meet these challenges.
• Lead financial analysis and modeling to support business case development and investment decisions.
• Leading quantitative and qualitative analysis to support discussions and funder engagement around implementing a results-based financing approach to funding Maisha Meds’ work

Development of strategic initiatives and special projects

• Working collaboratively with cross-functional teams across the organization to develop and implement strategic initiatives, including working closely with the COO to lead the analysis and design of special operational projects to ensure the organization is able to meet our ambitious growth targets.
• Deliver research, recommendations, and guidance on scoping new program areas for the Maisha Meds subsidy (loyalty) program, to include identification of health needs; potential impact; feasibility; and funding landscape. Work closely with the Director of New Program Incubation to ensure seamless handover of ideas that are successful in securing funds to initiate. 

Funder & Board engagement

• Prepare and deliver presentations to the senior leadership team to communicate findings, insights, and recommendations on strategic questions.
• Lead on preparation of materials for quarterly Board meetings, working with teams across the organization to ensure relevant and accurate content is included for Board review.
• Lead preparation of materials for funder updates on ongoing programs, working across the business to secure timely and high-quality inputs for donor reporting.
• Work with the communications lead to ensure that all external messaging and communications are aligned with organizational strategy and aims. 

Personnel development

• Mentor and train junior team members to ensure their professional development and growth.

Qualifications

• Bachelor's degree in Business, Economics, Finance, or a related field.
• 3-5 years of experience in a consulting or finance role, with a focus on strategic analysis and planning.
• Strong analytical and problem-solving skills, with a demonstrated ability to rapidly assimilate data and develop insights and recommendations to be used in both short-term decision-making and strategic planning.
• Excellent communication and presentation skills, with the ability to effectively communicate complex information to a variety of stakeholders, both internal and external.
• Advanced proficiency in Excel, PowerPoint, and other analytical tools (Maisha Meds use the equivalent Google suite of programs).
• Self-motivated with the ability to work independently as well as collaboratively with cross-functional teams.
• Strong critical thinking skills and ability to problem-solve independently.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Experience of the healthcare sector in Africa desirable
• If you are a highly motivated individual with a passion for strategy and a proven track record of delivering results, we encourage you to apply.