Jobs at Lagoon Hospitals

Location: Ikoyi, Lagos

Summary

• This role is responsible for providing leadership to the Ikoyi Nursing team by coordinating and managing nursing activities.
• The role will also manage daily nursing operations and ensure excellent patient experience within the hospital’s facility.

Main Responsibilities

• Ensure discipline in the nursing department.
• Establish and coordinate good working relationship with other departments.
• Promote and imbibe in all nursing staff, the need for accurate and complete documentation.
• Recruitment, induction and training of nurses and monitor training and development of nursing staff.
• Ensure adherence to the approved company-wide rota system and work plan.
• Ensure hospital follows policies and regulatory requirements (federal, state and local laws) and enforce nursing practices conformity with standard Operating Procedures and quality standards.
• Champions quality improvement project in the department.
• Other Duties as assigned by the Chief Nursing Officer and Medical Director of the Facility.

Key Result Areas / Performance Goals:

• Compliance with departmental on-boarding process and timeliness in completing nursing competency assessment
• Number of quality/service improvement initiatives championed / participated in
• Complete and accurate documentation
• Oversee Nursing care plan implementation
• Keep Nursing cost to a pre-defined percentage of revenue which is advised annually.
• Oversight of a Nursing Specific Improvement plan.

Qualifications

• Registered Nurse / Registered Midwife / Bachelor’s Degree in General Nursing
• Post basic nursing training is crucial
• Leadership / Management training will be an added advantage
• Certificate of Registration with the Nursing Council of Nigeria, with a valid practicing license
• Minimum 10 years clinical experience with 2 - 4 years in a team leadership role.

Core Competencies:

• Strong organization and time management skills
• Excellent ability to lead and develop people
• Report writing, Communication and presentation skills
• Emotional Intelligence
• Support and supervisory skills Team Building and Leadership
• Problem Solving, Quality Assurance Management, SOP Implementation
• I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
• Basic Life Support skills
• Ability to handle stress and crisis situations.

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Location: Ikoyi, Lagos

Reports to: Medical Director, Ikoyi
Supervises: Medical Officers, Care coordinator, and other support staff at the hospital location
Contacts: Internal: All clinic staff
External: Patients, Clients, community, regulators

Overview

• This role is responsible to the Medical Director for the Supervision of clinical tasks within the service which are essential to the effective provision of quality care to patients and their families.

Summary of Responsibilities

• A Medical Administrator will handle administrative duties by coordinating and managing activities within the hospital and overseeing the medical team.
• He/she will manage daily operations and ensures the delivery of best services while ensuring excellent patient experience across all offerings within the hospital’s facility.
• Oversight responsibility for smooth clinical operation of the hospital on a daily basis.
• Maintain a consistent level of quality of care offered to patients.
• Take responsibility for good relationship with all visiting consultants.
• Ensure hospital is in compliance with policies and regulatory requirements (federal, state and local laws).
• Monitor training and development of clinical staff.
• Liaise and work with clinical and non-clinical staff to ensure quality care is given to patients.
• Timely resolution of grievances.
• Champions quality improvement in the facility
• Other duties as assigned by the Chief Medical Director and Medical Director of the Facility.

Job Qualifications

• Bachelor’s Degree in the Medical/Clinical field (MBBS)
• Postgraduate degree in Business Administration / Public Administration / Public Health/ healthcare administration will be an added advantage.
• Full registration with the Medical and Dental Council of Nigeria, with a valid medical practicing license.
• 5-6 years clinical experience with 1-2 years in a team leadership role.
• Certifications/Trainings in customer service, relationship management, and business analysis are desired.

Core Competencies:

• Basic Life Support skills and sound medical knowledge
• Excellent documentation and communication skills with IT skills required for the use of EMR and Microsoft Office packages.
• Knowledge of the Nigerian Health sector and the peculiarities of the private sector including managed healthcare.
• Support and supervisory skills Team Building and Leadership, Problem Solving, Quality Assurance Management, SOP Implementation,
• Organizational, reporting and presentation skills.
• Attention to Details and Emotional Intelligence.