Jobs at Krystal Medical Centre

Responsibilities

• Provide a Positive First Impression: Ensure patients and visitors have a welcoming and positive experience.
• Maintain a Welcoming Environment: Keep the hospital environment calm, quiet, and inviting for patients and their families.
• Collect and Manage Patient Information: Gather patient details and update medical records accurately.
• Data Backup: Log daily registrations into Microsoft Excel for backup.
• Handle Telephone Communications: Answer calls with polite and consistent phone manners, adhering to proper telephone etiquette.
• Schedule Appointments: Organize and manage patient appointment schedules effectively.
• Coordinate Patient Flow: Facilitate and monitor the movement of patients within the hospital.
• Assist with Documentation: Help patients complete necessary forms and paperwork.
• Maintain a Clean Reception Area: Ensure the front desk and surrounding areas are tidy and orderly.
• Process Billing and Payments: Handle payment transactions and billing processes efficiently.
• Provide Comfort to Distressed Patients: Address appointment issues and offer emotional support during stressful situations or emergencies.
• Manage Social Media Accounts: Oversee and maintain the hospital’s social media presence.
• Ensure Confidentiality: Maintain strict confidentiality of patient and hospital information at all times.
• Generate Relevant Reports: Create and provide necessary reports as required.
• Stock Front Office Supplies: Keep the reception area well-stocked with essential stationery and consumables.
• Liaise with Departments: Communicate professionally and discreetly with all medical departments.

Qualifications

• OND/HND in Business Administration, Accounting or its equivalent.
• One to two years of working experience

Requirements / Skills:

• Proficient in Healthcare Management Systems and Microsoft Office Suite.
• Experience working in a hospital is an added advantage.
• Face-to-face experience with customers.
• Outstanding communication skills, both written and verbal.
• Excellent organizational and multitasking skills.
• Highly motivated team player, willing to go the extra mile.
• Must be presentable and smart.
• Attention to detail.
• Fast learner.
• Must be ready to resume immediately
• Must reside within Magodo, Ketu, Ikosi, Shangisha, Berger, Ikeja, or nearby areas.

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Responsibilities

• Evaluate patients and administer appropriate medical treatments
• Ensure optimal patient care by following clinical guidelines and quality standards.
• Maintain accurate and detailed documentation of patient evaluations, treatments, and transactions.
• Conduct thorough inpatient and outpatient reviews, initiating comprehensive assessment and management plans.
• Supervise and mentor Medical Assistants, ensuring adherence to regulatory standards.
• Participate actively in clinical audits and quality assurance initiatives.
• Educate patients and their families on health conditions, treatment options, and preventive measures.
• Collaborate effectively with multidisciplinary healthcare teams to provide comprehensive patient care.
• Manage emergency situations with efficiency and expertise.
• Engage in continuous professional development through ongoing training programs.
• Provide mentorship and training to junior medical staff members.

Requirements

• M.B.B.S degree from a recognized institution.
• Valid practicing license from the Medical and Dental Council of Nigeria (MDCN).
• NYSC discharge certificate or exemption letter.
• Minimum of 2 years post-NYSC clinical experience.
• Proficiency in computer usage, including Microsoft Office Suite and healthcare management systems.
• Strong clinical decision-making and problem-solving skills.
• Excellent written and verbal communication abilities.
• Effective time management and organizational capabilities.
• Ability to perform well under pressure, including in emergency situations.
• High ethical standards and professional integrity.
• Keen attention to detail and a commitment to accuracy.
• Proven ability to work collaboratively within a multidisciplinary healthcare team.