Jobs at Glovo

Your Mission

• We are looking for a data driven and results focused Interim Head of Growth to join the Growth team in Nigeria. This is an interim position for 6 months, with scope to become full-time based on performance. Reporting to the General Manager, you will manage a team of three.
• You will own the execution of all growth, marketing and engagement initiatives; and your goal will be to develop and execute the most profitable initiatives to position and promote Glovo.
• Role performance will be evaluated based on customer acquisition and engagement KPIs.

The Journey
Definition and execution of Growth strategies:

• Lead the local marketing strategy, adapting the global playbook to local needs.
• Lead local Marketing execution (offline and online) and manage/optimize Content to deliver on the agreed growth goals.
• Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition).
• Identify and execute local partnerships to build brand awareness in Nigeria.

Analytical & Research responsibilities:

• Apply your expertise in quantitative analysis, and the presentation of data to see beyond the numbers and understand how our users interact with our products, identify growth opportunities, and execute on projects to drive growth and user engagement.
• Work closely with Customer Research team to conduct qualitative analysis (surveys, focus groups, etc) to understand user base and gather feedback.
• Track market dynamics and gather industry intelligence.

Budget management and metric monitoring:

• Manage the country marketing budget.
• Track and monitor key Growth metrics providing the appropriate visibility to all stakeholders (General Manager - Nigeria, Regional Marketing Director - Africa, and HQ).

Project & Stakeholder Management Responsibilities:

• Work cross functionally with HQ Growth teams and supervise activities across all marketing channels.
• Lead the execution of cross functional growth initiatives (e.g. product launches, roll out of new features, etc) by working closely with Local teams (Commercial, Content, Partner Operations, Operations, etc) and HQ teams (Product, Pricing, CRM, Performance Marketing, Brand & Comms).
• Define and analyze metrics that inform the success of the activities carried out.
• Compile and present reports on marketing initiatives/campaign performance through collaboration with the analytics department and other HQ/local teams.
• Communicate details, updates and implementations across all stakeholders and teams with extreme attention to detail.
• Establish meaningful business relationships on behalf of the business (Top partners, Media agency, Media outlets, Social Media agency, etc).

What you will bring to the ride

• 8+ years of experience in Growth & Strategic leadership, ideally combining experience in Tier 1 Strategy consulting firm , high-growth tech, and large-scale operational experience
• Proven track record leading large teams across diverse functions in dynamic, high-growth environments.
• Strong strategic thinking and analytical skills, with the ability to navigate complexity and define actionable plans.
• Hands-on leadership style: You're not afraid to dive into the details when necessary, while inspiring and empowering others.
• Experience working with senior stakeholders and dealing with high growth and complex business challenges. 
• Exceptional communication and interpersonal skills, with the ability to influence and build trust at all levels - internally and externally. Able to craft compelling narratives, simplify complex ideas, and adapt messages to diverse audiences.
• Demonstrated ability to foster cross-functional collaboration, aligning commercial, operations, and finance around shared business goals.
• Comfortable working in ambiguous environments, with a proactive, solutions-oriented mindset and a bias for action.
• Full proficiency in English.
• Proficiency in G Suite (Sheets, Slides, Docs) / Microsoft office.

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Your Mission

• You will be responsible for leading the charge in shaping the future of Q-Commerce in Nigeria.
• As our Top Account Manager, you'll drive strategic partner growth, steer high-impact partnerships, and lead one of the most critical commercial teams at Glovo - Account Managers - from great to excellent.

The Journey

• Lead a high-performing team of 8+ Account Managers and Senior AMs, coaching them to deliver measurable impact through strategic partner performance, operational excellence, and revenue growth.
• Shape and execute our long-term partner commercial strategy: growth plans, promotional strategies, advertising strategies, and data-led partner segmentation.
• Own and drive the P&L of Glovo’s top partners and champion strategic partner relationships, from negotiation to retention, to ensure we are the platform of choice for Nigeria’s biggest and most influential restaurants.
• Monitor and improve key business KPIs: GMV growth, partners ads investment & ROAS, and coverage/expansion, constantly driving team’s commercial excellence.
• Set the gold standard for Account Management practices at Glovo Nigeria and beyond.

What you will bring to the ride

• You have a solid experience in fast-paced environments (startup, investment banking, top consulting firms or top tech companies)
• Relevant experience leading cross functional or commercial teams of 5+ people
• A data-driven mentality, taking decisions based on data and using good business judgment when necessary
• A growth obsession, you know how to create value, drive ROI, and scale operations sustainably
• The ability to influence at all levels, from internal stakeholders to C-level partners
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented with a hands-on spirit.
• A reputation as a people-first leader: you inspire, coach, and stretch your team to grow.
• You find smart solutions to complex and multi-disciplinary challenges with a great critical-thinking
• You have an ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority

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Your Mission

• As part of the Sales team you will be directly responsible for partnering with both smaller local stores and bigger brands to display them on our Glovo platform. You will work with the support of other sales executives and be part of a local cross-functional team.
• As a Glovo Sales Executive, you will be a key representative of our company’s sales team, responsible for creating a pipeline of and signing up local stores and corporate customers around the cities of your region.
• In some cases they will be existing cities that will need you focussing on increasing content or figure out the best restaurants in town and convince them to join our platform; in some others you will have to build our portfolios of restaurants and partners from scratch in a matter of weeks and subsequently grow them to ensure enough content quality in the city.

The Journey

• Identify the most trendy establishments in your cities in categories such as restaurants, snacks, fashion, cosmetics, electronics, florists,...
• Always be aware of, and be passionate about, the coolest places, events and products in your city
• Be responsible for the whole sales process of visibility assets with current partners to find and negotiate the best products adapted to their needs and according to their cities.
• Meet monthly and quarterly objectives defined by the company
• Daily report with the tasks executed (calls and visits)
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

What you will bring to the ride

• Professional English level
• Proactive, organised, and obsessed with detail and accuracy
• Have excellent communication skills. Detail oriented, strong grammar and writing skills
• Self-starter who is able to work in a highly demanding environment
• Minimum 1 year of experience in Sales – key contacts in the industry is a plus
• Bachelor in Business Administration, Marketing or Public Relations is a plus
• Computer literate; good knowledge of Google Docs and MS Office
• Experience in Sales and/or using Salesforce will be valued
• Experience in a high-growth digital startup business is a plus
• An empathetic, inclusive and curious attitude.

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Job Summary

• As a Senior Account Manager you will be responsible for building and developing the most relevant partnership with the biggest accounts in Nigeria!
• This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo.

Responsibilties

• Have full responsibility and own 360º view of the business of Top Partners & Glovo in Nigeria;
• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service
• Establish and maintain a very close relationship with Top Partners converting partners to preferred partners.

Requirements

• 4+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage)
• Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial
• You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Ability to comfortably work in a high growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills.

Benefits

• An enticing equity plan that lets you own a piece of the action. 
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings! 
• Extra time off, the freedom to work from home one day a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

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Your Mission

• The Area Growth Lead is responsible for driving execution across all functions in their designated areas - working closely with the Commercial, Growth, Expansion, Supply Operations, and Partner Operations teams.
• The role requires a strong blend of commercial acumen, analytical depth, and hands-on execution to accelerate growth of their area.
• The Area Growth Lead acts as the key execution driver, ensuring strategic priorities are translated into concrete actions and results on the ground.

The Journey

• Translate national growth priorities into actionable area & neighbourhood plans, ensuring consistent execution
• Lead weekly & monthly business reviews, identify performance gaps, and drive corrective actions with clear owners and timelines
• Design and execute local marketing and acquisition strategies tailored to their designated areas
• Collaborate with the Commercial team to expand selection, focusing on high-potential neighborhoods and stores
• Drive neighborhood -level partner performance: ensure top stores are live, and well performing
• Work with the Supply Ops to ensure optimal Delivery Times, rider availability, and customer experience
• Work closely with a multidisciplinary area team - fostering ownership, accountability, and collaboration.
• Promote Glovo culture and ensure high team morale, engagement, and performance.

What you will bring to the ride

• Proven experience owning end-to-end execution in hands-on roles, including field-based work (e.g. field visits, partner visits, on-the-ground execution)
• Willingness and ability to spend significant time on the ground to gather insights, troubleshoot issues, and drive execution
• Strong problem-solving skills with comfort working in data-driven settings
• Familiarity with Lagos Mainland settings
• Experience in marketplace, e-commerce, logistics, food delivery, or FMCG
• Exposure to city-level or territory ownership role.