Jobs at Equinix Nigeria

Job ID:  JR-150191

Job Summary

• Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team.

Responsibilities
Facility / Infrastructure Maintenance:

• Performs basic preventative maintenance checks on-site to non-critical facility components
• Performs basic repairs and maintenance to non-critical facility components
• Monitors the Building Monitoring System (BMS) by following standard operating procedures; works under close supervision in responding to basic alarms
• Normally receives detailed instructions on all work; works under close supervision

Vendor Support:

• Coordinates with vendors on standard operating procedures

Site Administration & Incident Support:

• Supports basic site logs for permits, such as: Maintenance Operation Protocol (MOPs) and scripts

Work Orders & Additional Projects:

• Completes basic routine work order facility requests under supervision
• Assists in routine incident management requests

Collaboration:

• Provides assistance to departments during routine maintenance activities
• Provides basic assistance to more senior staff on infrastructure projects; may shadow projects for learning

Qualifications

• Typically requires a high school diploma and proven year of equivalent work experience.

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Job ID: JR-151565

Responsibilities

• Perform daily system monitoring, verifying the availability and efficiency of all server infrastructure resources and application systems, reviewing system and application logs, and verifying completion of scheduled jobs.
• Primarily provides support to the IPNGN virtual infrastructure.
• Apply OS/Hypervisor/Firmware/applications patches and upgrades as demanded, and upgrade administrative tools and utilities.
• Perform ongoing system performance tuning, infrastructure hardware upgrades ( CPU, memory and storage infrastructure), and resource optimization as required.
• Perform monthly Infrastructure and application performance reporting to support capacity planning.
• Troubleshoot and resolve operating system and application related issues.
• Research and recommend innovative, and where possible, automated approaches for system administration tasks.
• Perform Server Hardening in line with server security best practices.
• Application servers review and deployment

Qualifications

• 3-5 years' relevant experience
• B.Sc.Degree in Computer Science or Computer Engineering
• CCNA, REDHAT, WINDOWS, VMWARE certifications

Skills & Competences:

• Linux and windows servers administration skills required
• Working knowledge of the Linux Kernel
• Database Administration experience
• Experience supporting Vmware vSphere environment
• Networking experience will be an added advantage
• Automation experience will be an added advantage (shell scripting, Ansible)
• Practical knowledge of DNS architecture, engineering, deployment and security
• Knowledge/ Experience working with Network monitoring tools and systems is an added advantage.

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Job ID: JR-150049

Job Summary

• Develops professional expertise, applies company policies and procedures to resolve a variety of issues. 
• Determines a course of action based on guidelines and modifies processes and methods as required.

Responsibilities
Requirements & Support

• Develops professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other stakeholders
• Project manages the technical deployment responsibilities with the Data Center manager
• Develops technical knowledge of the Data Centers and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope
• Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations
• Receives general instructions from experienced teams and team members in providing solutions cross-functionally to resolve customers' non-standard order requirements
• Supports reinstall projects where required.

Project Planning:

• Learns & develops professional expertise from senior team members to ensure tickets are set with appropriate commit dates
• Follows up with operations and suppliers to ensure work is completed on time and according to quality standards within a moderate scope
• Applies company policies and procedures to resolve a variety of issues.

Implementation and Delivery:

• Plans, develops and delivers intermediate scale customer implementations, in a moderate scope
• Schedules implementation meetings with cross-functional groups
• Monitors and ensures the timely closure of operations activities, by submitting accurate information the company's business system tools.

Cross Functional, Support &  Communications:

• Investigates and collaborates with cross-functional teams to resolve moderate issues during project implementation
• Maintains regular communication with functional and cross-functional teams throughout the implementation
• Handles the escalations, investigates and provides resolution to the issues with close guidance from senior team members/manager
• Communicates with cross-functional groups on project plans and implementation progress for small to medium scale projects.

Process Support/Optimization:

• Reviews business and/or technical processes (e.g. provisioning lead time, effectivity) within the Data Center and identifies opportunities for process improvements, within a moderate scope.

Systems Support:

• Provides intermediate system level support for Data Center operations systems through determining a course of action based on guidelines, and modifies processes and methods as required. ·Partners with operations team members to meet solutions.

Data Support/Analysis:

• Ensures operations provisioning data is accurately input into Equinix business systems tools
• Collaborates with own team and operations team(s) to investigate and perform physical audit tasks.

Vendor support:

• Receives general instructions for the project management of supplemental vendor support for EIS and operations, as it relates to the assigned deployment.

Qualifications

• Typically requires a proven years of related experience with a Bachelor’s degree, or equivalent work experience.