Jobs at eHealth Systems Africa

Job Description

• The Senior Coordinator, Software Engineering is responsible for developing and supporting projects, functions and completing specific client work, projects, and miscellaneous tasks. This highly responsible position involves using established work procedures to analyze, design, develop, implement, maintain, re-engineer and troubleshoot applications.

Responsibilities

• Directs technical aspects of operations related to client accounts or high-severity issues
• Participates in the evolution of company-level software best practices, standards, and policies
• Defines objectives by analyzing user requirements; envisioning system features and functionality
• Works closely with developers and end users to ensure technical compatibility and user satisfaction
• Collaborates with product owners, technical architects, and other software developers to plan, design, develop, test, and maintain web- and mobile-based applications
• Provides thought-leadership as to emerging technologies and integrate them into business operations
• Assists in the estimation and assessment of feasibility of solutions for upcoming projects

Requirements

• Bachelor’s degree from college or university in Computer Science, Computer Engineering, Information Systems Technology, or a related field. A postgraduate degree is desirable.
• Minimum of 7 years of experience in Software Development or an equivalent of education and experience.
• Well-familiar with the whole software development life cycle (e.g. requirements, analysis, design, implementation, testing, and documentation) and execution models (e.g. Waterfall, Agile, etc.).
• Strong understanding of JavaScript, its module loaders, and frameworks such as AngularJS and ReactJS.
• Strong understanding of Python and desirably Django.
• Thorough understanding of RESTful API design, usage, and best practices.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Good understanding of databases and SQL. Exposure to NoSQL Databases is ideal.
• Familiarity with front-end build tools, such as Grunt and Gulp.js.
• Understanding of accessibility and security compliance.
• Knowledge of user authentication and authorization between multiple systems and environments.
• Understanding of fundamental design principles behind a scalable application.
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Strong unit test and debugging skills as well as proficient understanding of code versioning tools (Git).
• Experience in the creation and review of software and architecture designs.
• Fluent in English.

Supervisory Responsibilities:  

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Supervises assigned Project Management staff.

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Job Description

• The Research Project Manager will plan and implement various research activities and projects at EHA Clinics under the direction of the Program Manager and the Chief Innovation Officer.
• S/he will manage the research team members and liaise with various stakeholders for the successful completion of research projects. 

Responsibilities
The Research Project Manager will support EHA Clinics research department predominantly to

• Ensure that all research projects are delivered on-time, within scope and budget. 
• Measure project performance using appropriate systems, tools and techniques. 
• Manage a team of research associates, field staff, and clinical staff to successfully execute research projects.
• Actively monitor the performance of team members to ensure they meet deliverables and deadlines. 
• Meet with funders and investigators to prepare research implementation plans and provide project updates. Provide project updates to other stakeholders as required. 
• Identify risks, develop and implement plans to mitigate those risks in collaboration with team members and other stakeholders.
• Prepare and obtain Ethics Review Board and other applicable approvals.
• Coordinate with the procurement team for timely procurement of research equipment and consumables to ensure resource availability and allocation. 
• Assist the finance team to prepare budgets and monitor project expenditures
• Create and maintain comprehensive project documentation. 
• Provide significant input to grant applications and RFPs.
• Coordinate with external consultants as needed on projects.
• Adhere to organisational policies and procedures.
• Adhere to EHA Clinics code of conduct as well as ethical standards of the field.
• Other duties as assigned.

Requirements

• Bachelor's degree from an accredited university with High Distinction. Master’s degree in public health, biological science, or a similar field from an accredited university will be an added advantage.
• Experience managing clinical trial projects or community research projects.
• Knowledge of good clinical practice will be an added advantage 
• A minimum of 3 years work experience as a project manager or coordinator, preferably in a national or international organization, is essential. Demonstrable proof of such experience is required prior to any interviews.
• A Project Management Professional, PMP, Certification will be an added advantage.
• Proficiency in written and spoken English.
• Good interpersonal skills and communication skills.  
• Strong computer skills, including Google Suite are desirable.
• Good documentation and analytical skills.
• Strong organizational and time-management skills.
• Willingness to travel up to 30% of the time as required.
• Knowledge of Good Clinical Practice guidelines. 

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. 

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Job Description

• The Senior Program Manager oversees the coordination and administration of projects including planning, organizing, staffing, leading, and controlling program activities.
• Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

Responsibilities

General Management:

• Provide leadership and supervision to direct reports including leading team meetings, providing individual supervision, coaching and goal setting, managing workload, and helping staff troubleshoot challenges.
• Provide effective management and oversight of services and activities including supervision of several direct support staff and consultants.
• Ensure compliance as well as quality and timely services to all partners.
• Provide appropriate training, coaching and development for all direct reports and interns. Conduct timely annual performance evaluations.
• Coordinate with the Deputy Director on the direction and management of the program team, including grant-writing activities, resource development activities and the strategic action plan.

Programme Planning, Management and Implementation:

• Provide leadership in the development of project plans and budgets for all projects in their respective portfolio.
• Provide technical inputs to Global health security priorities across Surveillance, IHR, One health, risk communication and other areas
• Provide leadership to the Project Teams towards achieving the specific project results 
• Review and ensure alignment of program priorities, strategies and plans to the eHA broader strategies, plans and goals. 
• Ensure programme activities are grounded, strongly inter linked, and consolidated at the org-wide level in line with P&I Program Result Framework. 
• Ensure quality implementation of all projects and learning are documented by the project team in the most effective way demonstrating value for money. 
• Ensure best practices in project management plans and procedures and checklists are maintained. 
• Develops and delivers project presentations to diverse audiences as the subject matter expert in their assigned program.
• Work with cross-functional teams to develop, manage and track classic project management deliverables (schedules, budget, scope, change management, status reports, resource allocation plans, risks, issues logs, etc.).
• Will adhere to the eHA Program Management Life Cycle (PMLC) framework and all policies, procedures, and guidelines as applicable.

Business Development & Donor Relationship Management:

• Support the Deputy Director (Programs and Impact), in developing and managing relationships within country donors. 
• Lead on development of programme ideas into quality grant proposals through a co-design based, participatory approach contributing to an increment in eHA’s annual investment target. 
• Collaborate with the eHA’s Business Development team to respond to potential funding opportunities in the assigned portfolio.
• Manage administration, stewardship and implementation of fund agreements, including working across teams to ensure the coordination and accuracy of all agreements and documentation, maintaining fund agreement templates and seeking ways to improve and make the processes more donor friendly, and monitoring and updating documents as needed to reflect current policies.
• Manage donor engagement and recognition through creation and implementation of touchpoints such as donor events, creating published lists, and coordinating special opportunities for direct contact.

Program Reviews, Monitoring, Evaluation, Program Learning and Reporting:

• Ensure close monitoring of the program works in the field to ensure alignment and contribution to country strategy, monitor flow of information and systemic documentation of quantitative and qualitative achievements in the field and lessons learned thereof 
• Ensure quality and timely submission of quarterly and annual or required Programme and Project Performance Reports as per desired standards and guidelines. 
• Ensure compliance to approved Programme and Project work-plans. 
• Promote evidence-based learning and the agenda of advancing innovations 
• Represent the eHA in various programme-related knowledge-sharing and learning forums, with significant numbers of knowledge products developed and disseminated 
• Track trends in contemporary development programming and programme management practices, document and provide advice/ recommendations on key developments to the DDPI
• Lead in the conduct of after-action reviews, retrospective and quarterly portfolio reviews
• Facilitate knowledge management coordination, development and resource retention for the project, including lead communication external and internal
• Contribute to scientific writing for development of manuscripts for publication and presentations as necessary

Partnerships and Networking:

• Support Project Managers to strengthen and scale partnership in the existing project areas/countries.
• Lead public sector partnership efforts and provide support to the institutions in the form of building capacity. 
• Identify and act as lead in strengthening our relationship with the strategic networks and alliances 
• Represent eHA and participate in network and alliance meetings, events and forums at national, regional and international levels 
• Ensure effective information flow and communication with other stakeholders including partners and international partners 
• Initiate and nurture networks and alliances with digital health partners, academia, and research institutions 
• Ensure effective partnerships at all levels as per standard procedures and guidelines of the organization. 
• Coordinate and support review of eHA partnerships framework and build capacity of project team to provide support as required.
• Ensure follow up of partners after reviews and reflections.

Program Financial Management:

• Develop, monitor, review and update the project activities, work plan to ensure that it attains its objectives as cost-effectively and efficiently as possible 
• Review project concepts, financial requests as per organizational process and procedures. 
• Manage the expenditure and disbursement of resources allocated to projects 
• Review project expenditures from the project team to ensure conformity to Financial Policies and Procedures Manual (FPPM) 
• Monitor and advise on programme and project spending and variance report as per organizational process and procedures.

Human Resource Management:

• Lead in the development and review of all job description for approved recruitment in assigned portfolio  
• Serves as Lead in the conduct of first level shortlisting, screening and interview in assigned portfolio. 
• Responsible for  achieving an empowering work environment and team building in compliance to eHA‘s values, principles and culture 
• Facilitate a motivation work culture for staff performance, recognition and reward of the project team to encourage staff productivity, innovation and performance (e.g. facilities, equipment, duty facilitation, team building etc.) 
• Participate in the review of human resource needs for P&I and setting of performance standards 
• Assigns performance objectives to supervised staff, conducts comprehensive performance appraisal of supervised staff and provides / obtains feedback when necessary 
• Ensure that performance records of staff under supervision are submitted to HR on time  
• Collaborate with HR to facilitate comprehensive onboarding, training, coaching, mentoring and professional advice to supervised staff to ensure that they understand and carry out their responsibilities effectively 
• Liaise with HR to identify training needs and development opportunities for supervised staff and ensure gained knowledge are demonstrated in staff assigned functions. 

Requirements

• Advanced Degree or equivalent experience in Public Health, Sociology, or related Health, Medical, or Social Science discipline; Masters-level Degree preferred
• Minimum of 10 years of relevant multi-country programming experience, at least 7 years in a managerial role NGO experience is an added advantage.
• Exhibit skill to develop and design Strategic objectives and clear direction for the entire department
• Excellent relationship management, goal and result oriented.
• Adherence to defined policies and procedures, monitor and evaluate direct report
• Ability to coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
• Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum, Agile PM, and Kanban.
• May frequently travel between company worksites/countries . 
• Approaches others in a tactful manner. Reacts well under pressure. 
• Treats others with respect and consideration regardless of their status or position. 
• Strong leadership skills that include the ability to build effective teams, the ability to motivate others, delegation, and timely/quality decision-making. Training and presentation experience is preferred.
• Must possess the ability to organize, instruct and supervise staff while promoting group effort and achievement.
• Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Advanced computer skills, including google drive, Microsoft Windows, and Microsoft Office Suite.
• Proficiency in working within specialized software utilized in the program