Jobs at Cobranet Limited

Duties and Responsibilities 

• Responsible for customer premise installations, including racking, cabling, bonding and grounding.
• Coordinate fiber activities with other departments and the Manager of OSP construction
• Perform ring cuts on live fiber without affecting existing services.
• Perform fiber tests with OTDR’s, light source and meters.
• Terminate, splice, bonds/grounds and tests fiber optic equipment to division standards.
• Provide accurate equipment location, splicing and terminating records for the fiber database.
• Assist Construction/Engineering departments in accepting and turning up the fiber network.
• Perform installation of fiber optic equipment and patch and panels.
• Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment.
• Install demarcation enclosures and other telecom equipment.
• Must be well versed in modern fiber splicing techniques.
• OTDR, power meters, traffic identifiers, digital multimeters, cleavers, strippers, buffer tube splitters, cable ring tools, hand tools, toners, duct rodders, ladders, bucket trucks
• Ability to work under minimal supervision. And apply technical expertise to evaluate problems and implementing the best solutions.
• Work a variety of schedules including normal duty and on call duty.
• Will be required to work night shifts and overtime when needed.

Education and qualifications 

• BSc / HND in Electrical Electronic / Computer Engineering or other related Course.
• Independent problem solver combined with strong team orientation.
• 4+ years of technical experience in a telecommunications or network operations environment.
• Knowledgeable in cisco switching and routing configuration and troubleshooting.
• Good understanding of telecommunication equipment operation.
• Good experience of multi-vendor telecommunication equipment.

Job Conditions:

• Age: More than 25 years old.

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Responsibilities

Data Recording & Job Management:

• Record all incoming requests, job updates, fault logs, and closures in the job tracking system accurately and in real time.
• Maintain a complete log of all jobs — open, in-progress, completed, and cancelled — with correct dates, engineer assignments, and status.
• Capture materials used per job and update inventory records accordingly.

Filing & Archiving:

• Archive all job cards, completion forms, fault reports, and project documents within 24 hours of job closure.
• Maintain an organized physical and digital filing system using consistent naming and categorization.
• Conduct a monthly filing check to identify and correct any gaps or missing records.

Reporting:

• Compile the weekly department activity report for review by the Fiber Backoffice Team Lead before submission.
• Prepare the monthly performance dashboard covering KPIs, job volumes, SLA performance, and materials consumption.
• Generate ad hoc reports when requested by the Team Lead or HOD.

Coordinator Backup:

• Cover all coordinator duties during absence — request intake, work order drafting, client appointment confirmation, and inter-departmental communication.
• Maintain sufficient familiarity with coordinator tools and contacts to step in without operational disruption.

Requirement

• Minimum OND / HND in Business Administration, Information Management, or related field.
• 1–2 years in an administrative, data entry, or records management role. Telecoms experience is an advantage.
• Proficient in Microsoft Excel and Word. Experience with job tracking or CRM tools is an advantage.
• High attention to detail, organized, reliable, able to handle confidential data with discretion
• A female is preferrable for gender equality.