Job Vacancies at Old Mutual Plc

Job Description

In this role, the ideal candidate will be responsible for managing and coordinating Safety & Security matters and implementing the OML Group Health, Safety & Environment (EHS) and SSecurity strategy and plans. The incumbent will also manage and take responsibility for the Group’s integrated occupational health and safety plans, including adherence to statutory requirements of various legislations governing occupational health and safety legal compliance.

Key Focus Areas

• Managing and coordinating EHS and Security matters between OML Group Functions and Business entity by implementing the OML  Group Strategy and Plans
• Ensures reporting on EHS and Security performance as per prescribed standards
•  Conducts EHS and Security reviews, risk assessments/analysis
• Facilitates implementation of the OML EHS & Security Policy requirements and all related management systems.
• Responsible for risk reduction, loss control, theft reduction, crime investigation and prevention.
• Investigates new and improved security related systems, technologies, and procurement of systems and equipment within cost effective budgets.
• Deliver/Communicate personal/personnel EHS and Security awareness training.
• Liaises with relevant parties both internally and externally, participates in information sharing and network building to exchange security related information and thereafter advises the Risk Officer and Leadership on security matters and trends.
• Ensures Occupational Health & Safety structures are established and maintained across OM Nigeria.
• Liaises with local agencies and external service providers relating to health and safety.
•  Implements and maintains preventative and educational programmes in line with OML integrated health strategy.
• Keeps abreast of all current and pending legislation pertaining to Occupational Health & Safety, and responds to changes proactively and appropriately.
• The role will also includes the complete and accurate identification of risk & control breakdowns and consideration of practical pro-active measures that could be implemented to avoid a re-occurrence.
• Maintenance of evidentiary material to support the findings and the contents of the electronic case/project management system.
• Drafts reports with findings and recommendations and follows- up all recommendations made to business.
• Plans, executes investigations/ projects without supervision.

Experience:  

• Demonstrable personal commercial experience in the field of Security, Risk Management, Occupational Health & Safety and Incident investigation
• A good working experience and exposure to criminal and civil law
• 10 years+ experience in both law enforcement and commercial security
• Strong communication, interpersonal as well as professional skills to maintain effective internal and external relationships
• Demonstrable access to law enforcement networks and other agencies.

Minimum Qualification

• A first-degree certificate in relevant disciplines
• Possession of professional certification or tertiary qualification will be an added advantage

go to method of application »

Job Description

DESCRIPTION

• Deliver on daily task and adheres to service and quality standards.
• Provides both direct and indirect service to customers and intermediaries.
• Ability to initiate reinsurance cession and recovery on timely basis
• Ensure timely capturing/loading of data into operations software
• Proficiency in the usage of Microsoft office for report generation and interpretation
• Having a fair knowledge of group and credit life assurance products
• Understanding the corporate claims management process and procedures
• Respond to immediate requirement in line with standard operating procedures
• Ensure daily operational Customer Service efficiency/delivery.
• Responsible for the daily work flow and volumes within the turnaround time
• Maintains and enhances service/work standards to delivers quality work within a given process

KEY RESULT AREAS

Operational Delivery:

• Respond to immediate administrative requirements within time frame
• Follows standardized processes and provides administrative support in line with business demands.
• Delivers on daily task promptly.
• Uses standard administrative techniques to coordinate own work. Personal Effectiveness:
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality.
• Makes increased contributions/effort in broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Quality Assurance:

• Performs quality checks on own work.
• Adheres to service and quality standards.
• Delivers, maintains and enhances work standards and quality within the given process.
• Ensures daily processing complies with all appropriate product and legislative rules and requirements.
• Maintains and update procedural documentation.
• Ensures quality of Service delivery to customers conforms to agreed service level standards.
• Ensure customers are well informed about issues affecting their cover.

Relationship Building:

• Establishes and maintains relationships with internal stakeholders.
• Builds and manages internal/external relationships.
• Manage internal/external Customer Complaints.

Qualifications and Experience

• A first degree or its equivalent in relevant field
• Experience in a technical operations department
• Excellent communication skills (verbal and written)
• Very good interpersonal skills
• Good knowledge of MS packages (Word, Excel etc.)