All About Us
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Make an Impact as an Associate Managing Consultant, Advisors Deploy Program Management
- Advisors Deploy Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Delivering new products and strategies to market smoothly and efficiently
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
- Strengthening client’s internal skills, knowledge and experience in critical areas
- Transforming client processes and optimizing their management practices
- Deploy is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.
- As an Associate Managing Consultant you will manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
All About You
- Experience in delivery of large, complex projects / programs of diverse size in a cross-functional, multicultural environment
- Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage
- Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies
- Develop strong presence in the client organization extending beyond the immediate boundaries of the program
- Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
- Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
- Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
- Able to lead, motivate and develop a team of professionals
All About Your Education & Skills
- Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred
- Professional accreditation such as Project Management Professional (PMP) desirable
- Fluent local office language and English required, other languages desirable
- Exposure specifically in payments and / or retail banking or merchants preferred
- Comfortable with significant client interaction and interest in building relationships
- Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
- Willingness to travel
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Associate Managing Consultant, Advisors Client Services
The Advisors Client Services team is a key differentiator for Mastercard, delivering the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Advisors Client Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as an Associate Managing Consultant
As an Associate Managing Consultant, you will have the opportunity to lead key client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, digital marketing, or data and analytics. Working with technology and data, you will generate key hypotheses and independently structure workstreams covering client problems. Overseeing the day-to-day work of the project Client Services team, you will identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines and slides. Responsibilities within project management will include building strong relationships with mid-level client management and independently assessing client agenda, internal culture and change readiness.
In leading the problem-solving process to drive high-value decisions, you will also have the opportunity to mentor junior teammates and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard’s solutions as high value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
- Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
Qualifications:
- Undergraduate or master’s degree and at least 3–5 years of work experience after completing your undergraduate degree
- Experience in a consulting organization as a consultant
- Experience directly managing multiple people across multiple workstreams
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and / or retail banking or merchants preferred
- Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)
- Demonstrated ability to build trust-based relationships with both junior- and senior-level client contacts
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred
- Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.
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