Job Vacancies at J-Six Group

Coordinate daily sales operations and customer order processing.

• Coordinates real time incoming delivery orders originating from the J-Six2u direct channels, online ordering portal, and external aggregators like Chowdeck and Glovo.
• Supervise the flow of customer orders from receipt to fulfilment.
• Assigns delivery routes efficiently to internal dispatch riders to optimize cost of delivery.
• Liaise with the restaurant supervisor, dispatch team, and cashiers to ensure timely order delivery.
• Collaborates daily with outlet accountants to reconcile POS terminal slips, cash on delivery payments and digital reciepts.
• Coordinates with kitchen production and supervisors using Product Transfer Notes(PTNs) to verify that packaged delivery meals match order tickets and meet brand presentation standards.
• Monitor product availability and communicate replenishment requirements.
• Maintain accurate sales records and prepare daily, weekly, and monthly sales reports.
• Resolve customer enquiries and complaints promptly while maintaining excellent customer service.
• Ensure compliance with company operational procedures and service standards.
• Coordinate with other departments to improve operational efficiency.
• Monitor sales performance and recommend improvement initiatives.
• Support management in implementing sales and operational strategies.   

 Requirement: 

• Minimum OND, HND or Bsc in Administration, Marketing, Hospitality Management or related disciplines.
• 1-3 years experience in QSR operations, Logistics management or Customer service coordination.
• Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods
• Functional Literacy in digital POS backend systems, delivery tracker apps, basic Excel data entries and instant messaging group management. 

Method of Application

Interested and qualified candidates should send CVs to: recruitment@jsixgroup.com using the Job Title as the subject of the email.

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• Supervise and coordinate the activities of the  sales team.
• Responds warmly and promptly to inquiries via direct call lines and official WhatsApp desks, and accurately logs retail requests
• Manages and resolve customers complaints politely
• Implement corrective measures to various challenges that could arise during a sales lifecycle
• Coordinates directly with the J-Six delivery sales coordinator, outlet supervisors and dispatch team to trace delivery and check kitchen availability for items. 
• Maintain and update records of customer interaction, transactions, recurring feedback, and specialized dietary preferences.
• Help the company meet monthly call-handling quotas and localized sales targets by upselling menu combos or dessert items. 
• Monitor customer service standards and ensure prompt resolution of customer complaints.
• Monitor product availability and coordinate with the production team to prevent stock shortages.
• Ensure accurate documentation of sales transactions and reports.
• Coach, mentor, and develop sales personnel to improve productivity.
• Monitor attendance, punctuality, grooming, and compliance with company policies.

 Requirement: 

• Minimum OND, Diploma or NCE in Administration, Marketing, Hospitality Management or related disciplines.
• 1-3 years experience in CSR operations, Sales management and Customer service coordination.
• High emotional maturity, active listening, an empathetic disposition and the ability to maintain absolute patience under intense pressure. 
• Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods

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An Inventory Accountant is responsible for monitoring, recording, and reconciling inventory transactions to ensure the accuracy of stock records and inventory valuation. The role involves tracking inventory movement, conducting stock reconciliations, identifying discrepancies, supporting stock audits, and providing accurate inventory reports to aid management decision-making.

Job Responsibilities

• Maintain accurate inventory records and valuations
• Perform inventory reconciliations and analyze variances
• Monitor inventory movements, adjustments, and write-offs
• Coordinate with warehouse and operations teams on stock management
• Prepare inventory-related journal entries and reports
• Support audits and ensure compliance with accounting standards

Job Requirements

• Chartered Accountant (CA) – required
• Proximity to Location is key
• Minimum 1 year of experience in inventory or cost accounting
• Knowledge of inventory valuation methods
• Proficiency in accounting software and Excel
• Strong attention to detail and analytical skills.