Job Vacancies at Elevation Professionals

JOB DESCRIPTION

• Billing –Support –Engineer - Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
• Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
• Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
• Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
• Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
•  Analysis of Events / Renewals/ Service/System in error, provide work around solutions
• Overall knowledge of the E2Eapplication, systems & solution for their application suite.
• Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
•  Accountable for meeting & improving SLA & KPIs for their application suite.
• Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
• Support on work allocation (shifts, rotas)
• Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Others

• Experience: - minimum 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.
• Functional Area: IT Software - Application Programming, Operations & Maintenance
• Role Category: Operations, Automation, Telecom Billing Domain
• Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE

SALARY

From N 200,000.00 (Negotiable)

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JOB SCOPE:

Actively maintaining a superior depth of product knowledge in their designated product areas, including

• Competitive Offerings.
• All solutions enabled by the products.
• Portfolio of implementation case studies & use cases.
• Information on future product development

JOB RESPONSIBILITIES:

• Meeting or exceeding planned sales goals.
• Maintaining and developing a customer and prospect database.
• Coordinating with relevant team on lead generation.
• Coordinating the sales efforts with marketing team.
• Acquiring deposits and balance of payment from clients.
• Visiting potential clients to evaluate their needs and promote our product.
• Managing and closing the sales cycle.
• Develop Sales Proposals and Follow up on Sales Activity.
• Present information about company offerings during seminars or other large events
• Give customers product demonstrations (In-person/Web Platform) and educate them about the features & benefits of the product.
• Create, present and deliver meetings and sales visits as required.
• Demonstrate leadership abilities and superior presentation skills in a multi-cultural environment.
• Understand the needs and pains of the customer and ability then to link them to a set of  products / solutions provided by Engineering Team.
• Maintain understanding and awareness of all relevant competitive products in the  marketplace.

SKILLS:

• Competency in Microsoft applications including Word, Excel, and PowerPoint.
• Basic understanding of Sales Reports.
• Good presentation skills, with the ability to present both via Live & Web Platform to  inexperienced users as well as senior leadership members.
• Ability to work independently or in a team environment.
• Self-motivated and able to work under pressure.
• Value Selling
• Negotiation Skills
• Excellent verbal and written communication skills

REQUIREMENTS:

• A Graduate with relevant work experience of 6-10 Years/ An MBA preferably with around    4-6 years of relevant work experience.
• Previous experience in IT Sales/ Telecommunications would be an added advantage.
• Should have had prior client-facing experience.

SALARY

From N 250,000.00 (Negotiable)