Job Opportunities at Standard Chartered Bank

Job ID: 2300001324

Role Responsibilities

• To assist the Head of Trade Ops in managing and overseeing the day-to-day Core Operation team with the aim to achieve:
  • Operational standards / compliance
  • Increased productivity and efficiency
  • Good cost control within the team
  • Good quality control on operational / transactional risks
  • Compliance with regulations relating to Trade
• Drive and monitor initiatives and activities to improve daily operations in view of accuracy, efficiency and services.
• Work closely with Trade Product Operation and GBS to standardize, simplify, improve and streamline process to strive for continuous productivity improvement.
• Work closely with Trade Client Operation team to continuously drive tier 1 client experience improvements.

Process, Productivity and Budgetary Management:

• Manage Core Operation Team daily operations accordingly to the laid down procedure and standard of service and ensure operations complies with applicable:
  • By Generic Product Program and Country Product Addendum
  • Money Laundering Prevention Procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
  • Sanctions policy & procedures
  • Group Policies / GDOI
  • Legal & Compliance Policies
  • Local Regulations
• Monitor workflows to ensure all transactions are promptly processed as reflected by the agreed turnaround times for customers by team members who possess the compatible expertise.
  • Counter
  • Pre-processing / Scanning
  • Safekeeping
  • Post-processing & dispatch
  • Document endorsements & substitutions.
  • Authorised Signatory of Trade Instruments.
  • Archival
  • Regulated in Country Processing Activities.
  • Local Products
• To set realistic but demanding productivity target to units with a view to reduce unit cost.
• Use volume data to do daily/weekly/monthly volume forecasting and organise sufficient resources to handle the volumes within the expected turnaround times.
• Assist Head of Trade Ops for collaboration with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technologies.
• Assist Head of Trade Ops to achieve the financial performance targets of operations and to drive the respective country to prioritize investments into making client journey simpler, faster, better Challenge status quo in driving courageous conversations of doing business with Right Clients with a sustainable cost/ income ratio.

Business Continuity Management:

• Assist Head of Trade Operations to ensure an adequate Business Continuity Management (“BCM”) plan is in place across the business, to facilitate continuity of critical business operations in the event of significant business interruption.

People and Talent:

• Train up team members to maximize the productivity of resources available and to ensure that they have the required level of expertise to answer customers’ queries and apply the operational standard required by the Bank.
• Monitor morale and constantly motivate direct reports to ensure that optimum level of productivity and service standards are achieved.
• To act as a sponsor for the team for all changes facing Trade Operations group to ensure that such changes are implemented successfully.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
• Review team structure and capacity plans in accordance with change in business structure and demand.
• Ensure succession planning for critical roles in place.

Regulatory and Business conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Always work towards achieving the outcomes set out in the Bank’s conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Monitor the effective communication and implementation of regulatory changes.

Risk Management:

• Monitor workflow of transactions during pre-processing and post processing ensuring items are completed within agreed TAT and any items escalated in case of TAT breach.  
• Support to effectively implement all operational, regulatory and financial control measures and monitoring plans for compliance and control standard as per the defined Enterprise Risk Management Framework.
• Assist to coordinate periodic business monitoring (self-assessment) activities within the business unit and escalate findings and or breaches to Business Unit Head and BRM, when they occur.
• Proactively communicate with the Business Unit Head and BRM on operational risk issues. Escalate significant events to Business Unit Head /BRM as appropriate. Support operations team pre/post audits and assurance reviews.
• Provide support on any regular and ad hoc tasks related to unit operational risk management assigned by BRM from time to time.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Key Relationships
Internal:

• Head & team members of Trade Operations
• Head & managers of GBS
• Trade BRM
• Group Trade Operations & Centre of Excellence
• Local TB Product Management
• CCIB Head, RMs and CMs
• BB Head & RMs
• Business Technology
• Front Office & Middle Office
• Other Operations Functions
• Other Functions (HR, Finance, Legal & Compliance, Tax)
• Audit and investigations

External:

• Customers
• Vendors
• External consultants
• Bank Audit / Accounting firms
• Local and Regional Regulators

Requirements
Our Ideal Candidate:

• Education: University graduate or above
• Certifications: CDCS, CITF, CIBN are added advantages
• Experience: 8 years abundant Trade Operations working experience

Professional Skills:

• In-depth understanding of various types of trade products, process flow, regulations and accounting rules.
• Strong analytical, problem solving and operational skills.
• Good management skill and able to coach the team to achieve agreed target.

Soft Skills:

• Sound PC / MS Office skill.
• Strong organizational skills and well-developed business abilities.
• Good interpersonal skills and communication skills
• Self-motivator, able to manage multiple tasks and work under pressure.

Other Preference:

• Passion in identifying and driving new operations improvement opportunities.
• Other than above roles, job holders should follow other job duties and responsibilities assigned by line manage from time to time.

Role Specific Competencies:

• Effective Communications
• Influencing Through Expertise
• Industry Knowledge
• Internal Controls
• Regulatory Environment - Financial Services

go to method of application »

Job ID: 2300000758

The Role Responsibilities

• Collate information from the bank’s records and ensure timely submission of regulatory returns to CBN relating to:
  • Invisible trade.
  • Letters of Credit.
  • Import bills.
  • Exports Transactions
  • Capital Importation.
  • Purchase and Sales of Foreign Exchange
  • Report on foreign trade credit lines to the regulators
  • Provide reports required for regulatory examination exercises
  • Support the Reporting Manager in liaison with Local Regulatory authorities
  • Check the accuracy of all inputs from Trade dept and the branches
  • Undertake key controls self-assessments
• To collate information from the bank’s records and ensure timely submission of regulatory returns to CBN.
• Upload, update and deliver all local Trade returns timely.
• Under the supervision of the Reporting Manager respond to and resolve all Local Trade Reporting issues
• Provide relevant schedules and respond to regulatory audit queries.
• Be able to automate (end to end) the Trade returns and related reports made to the CBN.
• Provide monthly reconciliation of FX trade returns and agree same to the bank’s general ledger.
• Be up to update on changes in regulatory requirements and document a process review to accommodate such changes.
• Preparation and submission of regulatory reports timely and accurately.
• Partaking in successful audits of the unit by internal and external parties.
• Monitoring of the GL accounts in assessing whether the trend of an account is irregular and requires immediate management attention.
• Performance of Key Control Self-Assessment (KCSA) activities
• Attending to enquiries and queries from internal and external stakeholders
• Taking of minutes of Regulatory Oversight Committee
• Treatment of Ad-hoc requests by regulatory bodies from time-to-time.
• Back up in other activities within the team.

Strategy:

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business:

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Processes:

• Preparation and submission of regulatory reports timely and accurately.
• Leading the foreign currency regulatory examinations.
• Performance of Key Control Self-Assessment (KCSA) activities
• Attending to enquiries and queries from internal and external stakeholders
• Treatment of Ad-hoc requests by regulatory bodies from time-to-time.

People and Talent:

• Set appropriate tone and expectations in terms of ensuring effective financial and regulatory controls.
• Work with colleagues to deliver specific projects and deliverables, as determined by the Country CFO
• Contribute to a high-performance culture with specific focus on capability, effectiveness and productivity.

Risk Management:

• Ensure adherence to Net Open Position (NOP) limits.
• Identifying pressure points and potential emerging challenges related to the Bank’s NOP position.
• Seek appropriate assurance that the CBN’s foreign currency regulatory requirements are effectively implemented and monitored on an ongoing basis.
• Ensure robust process controls are in place in line with the operational risk framework.

Regulatory and Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [Nigeria, Finance, Financial & Regulatory Reporting team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders:

• Branches
• Financial Market Operations
• Internal Audit
• Compliance
• Financial Markets
• Wealth Management
• CBN, NDIC, Banks and financial Institutions

Other Responsibilities:

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Requirements
Our Ideal Candidate

• First Degree (B.Sc.) Accounting, Finance, Economics or similar Degree
• Desirable - Professional certifications in Accounting, Professional Memberships in ICAN, ACCA

Role Specific Competencies:

• Microsoft Office (Excel)
• Written skills
• Regulatory reporting
• Accounting

go to method of application »

Job Code: 2200021260

Background

• Our team consists of 25,000 colleagues, spread across 35 countries.  And we're transforming - embracing agile and new ways of working together, which helps us to truly 'think client' and serve millions of our affluent and emerging affluent clients, across the world.
• Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions. 
• Our digital services are designed to provide our clients with unique and superior experiences. We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.

About the programme

• Our 10-week Internship Programme allows you to work directly on real world problems to hone your skills, create lasting relationships and learn about your strengths.
• The programme is intended to create a pipeline to our Graduate Programme and other full-time roles. 

What you’ll experience:

• A 10-week structured Internship programme, that typically takes place April - August  
• A country induction, formal welcome to the Bank and get to know your peers 
• On-the-job learning  
• Be paired with a ‘buddy’ from the Graduate Programme, to set you up for success and provide insights into the Graduate programme 

Can I get onto a graduate role from the Internship Programme?

• High performing Interns will be eligible for placement on our Graduate Programme.

We have opportunities in:

• CCIB Client Coverage 
• Financial Markets 
• Digital Channels and Data Analytics (DCDA)
• Consumer, Private and Business Banking (CPBB)
• SC Ventures
• Transformation, Technology & Operations (TTO).

Eligibility 
We’re interested in people with diverse backgrounds and encourage students from all degree disciplines to apply to our programmes. For our Internship Programme, you must:

• Be in your in your penultimate (second to last) or final year of study of your bachelor or post-graduate degree.  
• Have the permanent legal right to work in the country you’re applying to, for the full duration of the internship. 
• The Bank does not sponsor work permits for Internships.  

Exceptions:

• For UK and UAE, we consider candidates requiring visa sponsorship, but in the UAE, priority will be given to UAE nationals.
• If they are required to completed mandatory National or Military service after graduation, we will accept applications from final year students.

Evaluation

• All Interns participating in the Internship Programme will be evaluated during the 10th week of their internship. 
• Evaluations will be used in our final recruitment decisions for the Graduate Programme and other full-time roles, with an aim to provide an offer before the internship is completed. 

go to method of application »

Job ID: 2200021262

Description

• We're differentiated by our extensive global footprint with a presence in 59 of the world’s most dynamic markets and supported by our diversified product expertise.
• With an intimate appreciation of the markets we're present in, and unrivalled knowledge of the emerging trade and investment corridors of Asia, Africa and the Middle East, we offer our clients risk management, financing and investment expertise, through bespoke solutions across asset classes and building trusted relationships in various industries and sectors.

About the Programme

• Our 10-week Internship Programme allows you to work directly on real world problems to hone your skills, create lasting relationships and learn about your strengths. The programme is intended to create a pipeline to our Graduate Programme and other full-time roles. 

What You’ll Experience 

• A 10-week structured Internship programme, that typically takes place April - August  
• A country induction, formal welcome to the Bank and get to know your peers 
• On-the-job learning  
• Be paired with a ‘buddy’ from the Graduate Programme, to set you up for success and provide insights into the Graduate programme

Can I get onto a graduate role from the Internship Programme? 

• High performing Interns will be eligible for placement on our Graduate Programme 
• For Financial Markets, there’s an opportunity to be considered for other full-time entry-level roles as well

We have opportunities in: 

• CCIB Client Coverage 
• Financial Markets 
• Digital Channels and Data Analytics 
• Retail Banking 
• Wealth Management 
• SC Ventures 

Eligibility

• We’re interested in people with diverse backgrounds and encourage students from all degree disciplines to apply to our programmes. 

For our Global Internship Programme, You Must 

• Be in your in your penultimate (second to last) or final year of study of your bachelor or post-graduate degree.  
• Have the permanent legal right to work in the country you’re applying to, for the full duration of the internship. 
• The Bank does not sponsor work permits for Internships.  

Exceptions 

• For UK and UAE, we consider candidates requiring visa sponsorship, but in the UAE, priority will be given to UAE nationals.
• If you’re required to completed mandatory National or Military service after graduation, we will accept applications from final year students. 

Evaluation

• All Interns participating in the Global Internship Programme will be evaluated during the 10th week of their internship. 
• Evaluations will be used in our final recruitment decisions for the International Graduate Programme and other full-time roles, with an aim to provide an offer before the internship is completed.