Job Opportunities at RTI International

The Sate Team Lead will be responsible for the overall implementation of the E-WASH project reform activities across sectors i.e. utility operations, financial and human resources at the state level. The STL will also be responsible for ensuring high level stakeholder engagement, building strong relationships with state-level counterparts particularly within the state water board (SWB) to ensure the sustainability and effectiveness of reform efforts. Lead efforts for technical assistance to and capacity of counterparts to deliver high-quality services. Oversee the delivery of services from short term experts and support the overall harmonization of institutional and community efforts at state level. Liaise with security, finance and M&E counterparts to support state-level implementation. Oversee state level advisors.

 Qualifications and Experience:

• At least a Master's degree and 9 years of experience or Bachelor's Degree and 12 years of experience in either policy, institutional development, engineering, environment and such related fields.
• At least 9 years proven experience in leadership positions in a water and sanitation sector institution.
• Expertise in performance and process improvement for institutions, understanding of capacity assessment tools and knowledge of utility operations or policy framework.
• Proven ability to effectively engage with and build capacity of government counterparts
• Demonstrated strength in diplomacy and consensus building to support reform and institutional change efforts.
• Experience is managing a multi-sectoral team

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Your responsibilities will include supporting the program to create professionally managed and commercially oriented SWBs. This will include implementing activities to create a favorable environment for urban WASH sector reform. Facilitating the development of a clear and coherent WASH policy, defining an institutional and regulatory framework and coordinating the development of the appropriate legal framework.

Your other role will be to support the transformation agenda through supporting the creation of autonomous SWBs based on good corporate governance structures. This means supporting the SWBs to adopt a corporate structure, including management and a professional board of directors that represent a diverse cross-section of stakeholders and possible shareholders (including consumer interests) with clearly defined roles and responsibilities. Facilitate the development of appropriate organizational structures and other HR related functions for the transformed SWB.

Facilitating the development and execution of incentives and performance-based contracts including defining performance monitoring and assessment approaches with clearly defined KPIs.

 Qualifications and Experience:

• At least a master’s degree in institutional development, corporate governance, regulatory reforms, engineering, development studies or any such related fields.
• A minimum of master’s degree and 6 years of experience or Bachelor's Degree and 10 years of experience post qualification experience in any of the above areas
• Expertise in performance and utility performance improvement and specific expertise in areas including HR management, strategic planning, training and capacity building, financial management, and/or customer satisfaction and engagement
• Experience in designing and undertaking institutional restructuring will be an added advantage
• Knowledge and understanding of WASH policy development, regulatory reform and social accountability

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The main objective of this position is to build capacity of the State Water Boards (SWB) in financial, commercial, managerial, and operational aspects of the SWBs to improve their financial and operational viability. In this respect the position will support the SWB to have adequate capacity for budgeting, financial management including reporting, billing, collection and other revenue generation ventures. This means developing accurate, transparent accounting systems and strengthen transparent financial management. Support the SWBs in budgeting processes for the utility operations, design appropriate tariffs based on the tariff review study and accurate and reliable customer data base.

Support prioritization and use of private public partnerships to improve delivery of water and sanitation services. Identify innovative cost recovery mechanisms and service delivery models. Support prioritization and use of local, own-source revenue to improve delivery of water and sanitation services.

Qualifications and Experience:

• At least a master’s degree in finance, commercialization, economics or any of the accounting qualifications or such related fields.
• A minimum of Master's degree and 6 years of experience or Bachelor's Degree and 10 years of experience post qualification experience in any of the above areas
• Experience in designing public/private partnership in any infrastructure sector though in the water and sanitation would be an advantage.
• Experience in designing and undertaking financial management systems, evidence-based budgeting.
• Knowledge and understanding of utility finance electricity or water i.e. cost structure of utility operations, major cost centers,
• Knowledge of the key components of a utility tariff and what to take into account when designing such a one.

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Develop Performance Improvement Plans for SWBs, support implementation, and monitor progress against targets. This position will support the SWBs to ensure that there are clearly defined and developed Asset Maintenance and Management (AMM) Systems that will ensure sustainable water systems that can continue working properly for the intended lifetime of the infrastructure. O&M will be incentivized through the SWB Action Plan KPIs and subsequent departmental PIPs.

Working with the SWB determine cost of meeting immediate measures to improve delivery of water services assist in selection and technical monitoring of contracts issued under the utility support fund for the state. Design and support implementation of performance improvement measures including non-revenue water reduction strategies.

Design appropriate urban sanitation improvement plans at the main city mainly on fecal sludge management, collection and transportation and treatment approaches.

Qualifications and Experience:

• At least a master’s degree in engineering, utility management, water supply and sanitation, executive management of water and sanitation programs.
• A minimum of Master's degree and 6 years of experience or Bachelor's Degree and 10 years of experience post qualification experience in any of the above areas
• Experience in designing performance improvement plans for utilities water or electricity.
• Proven experience in developing non-revenue water control strategies, customer management etc
• Knowledge and understanding of utility asset management practices, water utility operations from source to tap including basic understanding of treatment methods
• Understanding different solutions for fecal sludge management, development of urban sanitation city plans.

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The objective of this position is to improve WASH service delivery through heightened and more effective coordination, advocacy, and strategic communication efforts that will spur transformational change in the sector at the state level. This will entail the organization of a set of coordinated strategic activities to bring about sustained political change, adapted to the specific context in focus within the state.

The ASC advisor will therefore serve as key liaison with target state communities (the political leadership, SWB employees and consumers), facilitating the process of establishing and implementing priority development projects to promote cohesion and resilience at the local level. Strengthen capacity of local officials to engage with citizens, include them in participatory planning processes, and incorporate their priorities into planning documents. Facilitate citizen participation in collaborative decision making, management, and monitoring related to service delivery. Support CSOs to access and effectively utilize the Civil Society Engagement Fund to improve social accountability, monitoring, and sanitation/hygiene promotion for improved access to and quality of WASH services. Support technical monitoring of grants.

Facilitate the development of a strategy focusing on gender and pro-poor transformational approaches and support the implementation of activities to increase CSO and other stakeholder participation in utility reform processes (tariff adjustments, service delivery monitoring) to support sustainability of project efforts.

Qualifications and Experience:

• At least a master’s degree in communications, media studies, journalism, development or such related fields.
• A minimum of master’s degree and 6 years of experience or Bachelor's Degree and 10 years of experience post qualification experience in any of the above areas
• Experience in designing communication strategies for reforms -in any sector.
• Proven experience in working for or with civil society to drive a reform agenda
• Experience in designing social accountability tools, mobilizing the key stakeholders including media, the political leadership and consumers to support reforms
• Experience in mobilizing high political level buy in to reforms or transformation, gathering high level buy in for reforms.
• Expertise in training and capacity building and/or customer satisfaction and engagement.
• Knowledge and experience in designing gender inclusive development programs.

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The Finance and Administration Officer will be responsible for the provision day-to-day support for project office operations to ensure financial, contractual, and administrative functions of the project in the assigned state are implemented in a timely manner. The responsibilities include but not limited to petty cash management, vendor payments within the state, state level budgeting, and other related expenditures.  S/He will provide logistical and travel support, procurement assistance, maintenance of office files, and project documents. Supervise the project drivers and office assistant as well as any cleaners, low level HR support i.e. leave management. The successful candidates will be responsible for implementing accounting and internal control systems at the state level, collate and submit the State’s monthly financial forecast to the Finance Manager, prepare bank reconciliation statement and maintain RTI/EWASH assets register at the state and ensure that all assets are tagged and tracked properly.

Qualifications, Skills and Experience

• B.Sc./HND in Accounting, master’s degree is an added advantage.
• Master's degree and 1 years of experience or Bachelor's Degree and 3 years of experience in a similar role with an INGO/NGO, structured private or public organization
• Knowledge of QuickBooks Accounting system
• Good interpersonal skills
• Ability to multitask, manage workload and produce high quality, on-time work
• Experience in petty cash management is required
• Ability to work well seamlessly with the project team and meet deadlines with minimal supervision
• Excellent organizational and interpersonal skills with a service-oriented outlook
• Good oral and written communication skills in English