Job Openings at Royal Power and Energy Limited

Job Description

• Scheduling/Assigning installation and customer complaint to service engineers
• Monitor various sites for issues
• Escalate Service related issues
• Ensure compilation of all job completion report
• Follow-up with Engineers to ensure that task/installation are completed on time
• Liaise with customers for prompt resolution of complaint or issues
• Ensure that all service compliant or installation are updated on service software
• Ensure information on job tickets is up to date
• Monitoring Service engineer expenses
• Escalating Services engineers work related issues
• Follow-up with engineers for all service issues or compliant
• Assign engineers for all Service Level Agreement and ensure completion
• Ensure prompt dispatch and retrieval of spares, batteries etc.

Requirements

• Minimum four (4) years’ experience in similar position
• Degree or HND in relevant discipline.

go to method of application »

Job Description

• Monitor and control the entire Logistic process - negotiation and planning
• Arrange transportation and orchestrate deliveries to meet customer demand with little to no delay
• Plan and track the shipment of equipment according to customer requirements
• Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
• Continually reviews transportation rates to keep costs down where possible
• Create and issue Delivery Note (DN)
• Supervising drivers for delivery of equipment to sites
• Update software (ERP) with delivery status and dates
• Send daily delivery report to Sales, Service and Finance teams
• Clubbing of deliveries by region
• Initiate procurement process - Material Requisition approval and issuing PO
• Coordinate at each stage with suppliers till the goods are received at warehouse
• Create and maintain good relationships with vendors/suppliers
• Coordination with Warehouse and Service department for reordering of electrical and other project materials
• Collaborate with key persons to ensure clarity of the specifications of equipment/materials before procurement
• Coordinate form M and PAAR forms with banks. Resolve any issues/queries during the approval of Form M and PAAR.