Jobs at CBRE Excellerate

Main Purpose / Objective of the Position:

• To manage the successful delivery of the facilities management services to the business. Administer all services, including switchboard /reception and handyman functions and liaise with service providers and business departments on providing various services and products.
• Complete any work requested by the Facility Manager.

Decision Making Authority:

• Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and policies and procedures.

Experience / Education:

• Grade 12.
• One year general management experience.
• 1 year general facilities management / co-ordination experience.
• SAP RFPO and general accounting experience.

Skills Required:

• Computer literacy (MS Office).
• Basic accounting principles, PO requests, GRN.
• Supplier coordination.
• Verbal and written communication skills.
• Negotiation skills.

Knowledge Required:

• Basic facilities management functions and principles.
• Company policies and procedures.
• Company structure and policies.
• Occupational Health and Safety principles.
• Service level agreements.
• Procurement policies and procedures.

Competencies Required:

• Communication, Methodical, Customer & Quality Focus, Drive and Productivity, Teamwork and co-operation.

Major Drivers of Work Volume:

• Business requests, work order creation, work scheduling, supplier engagement, PO creation, reporting.

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Position Summary:

Procurement:

• Coordinate with vendors and service providers: This includes working with the procurement team on negotiating contracts, onboarding new vendors, placing orders, and resolving any issues. As per request from Employee or HR.
• Manage procurement of mobile phone devices through Ariba Purchase.
• New employees (This is usually request by their managers during onboarding).
• Replacement phones for eligible old employees (Replacement is due after 30 months of using an existing corporate mobile Phone).
• Other purchases required.

Telecoms Management:

• Interface between EMEA Telecoms team and Mobile network providers (9Mobile and MTN) 
• Account reconciliation (This is handled by the EMEA Telecoms on a Monthly basis)
• Removal and addition of mobile numbers from the corporate profile
• Account officers’ relationship management

Administrative Assistance:

• Provide administrative support to Nizar and Nawfal
• Calendar management- scheduling meeting appointments for Sales team and customers. (Weekly forecast calls, usually on Mondays)
• Recurring meeting schedules (QBRs, Quarterly Account Planning, etc.)
• Sales Medic and trainings and follow up on recurring sessions. (This is usually discussed and with the sale manager at the beginning of each quarter)
• Vacation calendar management (Collate TMs vacation schedule ahead of time for Summer and Christmas Break and ensure every TM going on Vacation has a cover that will be available)

    HR:

•  Liaising with HR for Onboarding and exiting of employees.
• Issuance and retrieval of work equipment- Laptop, Phone, accessories, Access Badge, etc. 
• Organization chart quarterly update (Org Chart is reviewed and edited if needed Quarterly)
• Addition or removal of TM from distribution list (For new joiners and leavers as required)

    TAX:

• Point of contact for Tax related issues (All Tax letters received from LIRS and FIRS are scanned and sent to our tax consultants immediately and our internal tax team are always in copy.
• Directing letters and Tax activities to Dell Tax team or Tax consultants (Ernst & Young) as required.

     DELL Wellness Lead- Nigeria:

• Manage and lead all activities related to Dell wellness for Nigeria.
• Attending regional Wellness meetings.
• Sensitizing Team members on healthy competitions and activities throughout the year following the Dell Wellness Global guidelines.

Marketing- Inventory management for marketing team.

IT- Point of contact for IT related issues and Inventory management.

Travel Logistics:

•  Provide general support to visiting Team Members: This includes travel logistics, directing them to the appropriate person or department.
• Invitation letters to Nigeria
• Visa on arrival process assistant
• Hotel relationship management for visiting TMs.

Security: 

•  Liaise with the security team in the dissemination of important safety information to employees.
• Quarterly/Mandatory Security
• Weekly meetings to analyze and advise on the security status of the country.
• Work closely with the security team in developing and implementing office security and safety procedure.

     Education & Experience:

• Minimum of a high school diploma or equivalent; a bachelor's degree in business administration or a related field is preferred with 5-year’s relevant experience.