Latest Jobs at Jumia Nigeria

Job Objectives

To ensure that the systems and business processes incorporate industry standards and best practices, and to provide business process and technology support to users.

Key Responsibilities

• Prioritize and respond to I.T incidences via the I.T help Desk.
• Monitor and maintain computer networks.
• Deploying and Configurations of Firewalls, Routers and Switches.
• CCTV Installations, troubleshooting and Repairs.
• Online/Offline/Remote I.T support to staff or clients
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Documentation and verification of I.T assets.
• Testing, evaluating and actively supporting the roll-out of new applications or technologies.
• Set up user’s accounts or profiles and deal with password issues.
• Respond within agreed time limits to call-outs.
• Providing reports and documentation as required.
• Rapidly establish a good working relationship with colleagues and stakeholders.
• Conduct electrical safety checks on computer equipment.
• Shift and on-call work may be required
• Training of Junior Staff as required.

Required Skills and Qualifications•

• A minimum Education level of B.Sc or B.Eng Degree in a related field.
• A minimum of 6 years of related work experience.
• Technical & IT Management certifications (CCNA or its equivalent)
• Strong understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail
• Fluent in English with excellent written and verbal communicationskills.
• Experience in implementing and maintaining asset management procedure and solutions.
• Strong working knowledge of Windows, Unified threat management (UTM), Surveillance system and call application
• Technical support experience in standard network and server protocols (TCP / IP, DNS, DHCP), VLANs and Firewalls.
• Strong Understanding of Incident management through help-desk application
• Strong understanding of cabling standards to facilitate circuit or network extensions as needed
• Knowledge of open-source software and solutions
• Strong troubleshooting and problem resolution skills
• People and problem management skills
• Ability to work independently - accountable for your actions and able to act with both urgency and integrity.

go to method of application »

As a System Administrator you will be responsible to manage multiple small and large-scale technology deployments for the company including LAN / WAN interconnect, PC desktop design, configuration, and support and Implement and support TCP/IP management products such as DNS, DHCP and subnetting.

Responsibilities

• Configure & manage DHCP servers within a large corporate environment.
• Manage multiple small and large-scale technology deployments for the company including LAN / WAN interconnect, PC desktop design, configuration, and support.
• Implement and support TCP/IP management products such as DNS, DHCP and subnetting.
• Perform Linux sysadmin duties, including system installation, troubleshooting, etc.
• Set up network printers and copiers on print servers and folders/permissions for file servers.
• Set QOS maps to align with corporate day to day business and evolving business needs.
• Design and implement enterprise VPN solution.
• Design firewall modifications and site-to-site VPN connections.
• Troubleshoot and maintain wireless, ethernet network systems and provide rapid solutions.
• Participate in IP Planning, Implementation, and Network Management.
• Install and configure network switches, routers, and firewalls
• Install and administer servers, laptops and PCs including operating systems and applications
• Manage installations, upgrades and configurations of IT hardware and software.
• Assess system performance and recommend improvements
• Manage issues / incidents escalated by subordinates
• Ensuring staff working on processes are happy and operating efficiently.
• Collaborate with internal stakeholders in planning, administration, and execution of projects, processes, issue resolution, and procedures.
• Recommend improvements and automations to existing IT Service portfolios and support systems.

Required Skills and Qualifications

• A minimum Education level of B.Sc or B.Eng Degree in a related field.
• A minimum of 6 years of related work experience.
• Technical & IT Management certifications (CCNA or its equivalent)
• Strong understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail
• Fluent in English with excellent written and verbal communication skills.
• Experience in implementing and maintaining asset management procedure and solutions.
• Strong working knowledge of Windows, Unified threat management (UTM), Surveillance system and call application
• Technical support experience in standard network and server protocols (TCP / IP, DNS, DHCP), VLANs and Firewalls.
• Strong Understanding of Incident management through help-desk application
• Knowledge of open-source software and solutions
• Strong troubleshooting and problem resolution skills