Latest Jobs at CapitalSage Technology Limited

About the job

This role is responsible for:

• implementing the risk-based Internal Audit Plan of CapitalSage Holdings towards provision of independent assurance to the management and Board
• the provision of advisory services across a wide range of functional areas towards improvement of the internal control environment of the various businesses at CapitalSage Holdings

Audits:

• Conduct of scheduled, ad-hoc or focused financial, operational, information systems and compliance audits across locations in which the company operates in accordance with Internal Auditing Standards
• Prepare working papers and audit files to quality standards within agreed timescales and deadlines
• Provide basic advice to internal customers on risk and control issues
• Draft clear and concise audit reports for review of the Head, Internal Audit
• Conduct periodic testing of various applications, processes, etc., and work seamlessly with key business partners to build efficiencies into the system
• Identify gaps in processes across all units/ the business or improvements that can be made including accounting, financial and record keeping
• Identify changes in risk and control status towards update of the risk register
• Perform special reviews, spot checks and investigations as assigned
• Provide and seek coaching and feedback on assignments

Quality Management and Improvement:

• Maintain a high level of awareness of the company’s/department’s culture and procedures and be alert to risks that could impair achievement of objectives
• Maintain audit records in line with audit filing structure
• Assist in the promotion of an Internal Audit service that aims to meet/exceed stakeholder expectations
• Participate in process improvement/redesign and system upgrade/implementation efforts to ensure relevant requirements are considered and built into new systems and processes
• Provide advisory services to the Risk management & Compliance functions on risk management and compliance improvement opportunities across business operations
• Ensure prompt reporting of risk positions to the Head Internal Audit
• Interpret and analyze reports/data/information to identify possible risk exposure

Requirements

Qualifications- Work experience

• Possess 3 to 6 years progressive experience in Internal Audit, risk management and compliance roles (E)
• Experience in an Audit and Accounting firm
• Experience in the manufacturing and/or financial services industry
• Experience auditing systems, applications and Information Technology controls

Academic qualification

• Minimum of a University degree - Second Class Honours division

Professional qualification

• Possession of a minimum of one of the under-listed professional qualifications, Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA)

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Job Summary

• Own the analytics backbone for Personal Banking (Digital Savings & USSD), Business Banking – Agent (SSA/SA & POS/MPOS), Business Banking- Micro & Small, & Business Banking- Medium & Large. Deliver timely, accurate, and actionable insights that grow users and agents, improve POS uptime, optimize campaigns, and reduce risk. Uphold data privacy, CBN/NDPR compliance, and strong governance across all datasets.

Key Responsibilities

Personal Banking (Digital Savings & USSD)

• Track daily/weekly/monthly app & USSD usage (MTU, DUM, registrations, activations, deposits/user, churn).
• Segment customer behavior by LGA, cohort, and product usage; identify drop-offs and reactivation opportunities.
• Measure campaign impact (CAC, LTV, ROI) by channel; recommend budget shifts based on performance.
• Monitor VAS (airtime, data, bills) and drive cross-sell/up-sell insights and experiments.

Business Banking -Agent (SSA/SA & POS Network)

• Maintain LGA-level agent allocation and activation dashboards; track device allocation vs. active usage.
• Analyze agent performance (Txn volume/value, deposits, retention), flag outliers, and recommend actions.
• Publish weekly network health (uptime %, repair TAT, inactive devices) and follow through on fixes.

Business Banking- Medium & Large

• Track and analyze Corporate Internet Banking usage (MTU, DUM, registrations, activations, deposits/user, churn).
• Segment customers by LGA, industry, and usage patterns; identify drop-offs and reactivation triggers.
• Monitor VAS adoption and develop cross-sell/up-sell strategies.

Cross-Business & Strategic Analytics

• Partner with Relationship Managers, Product, and Marketing to turn insights into action.
• Maintain integrated Executive Dashboard for MD & Board blending Personal and Business Banking KPIs.
• Run daily/weekly/monthly reporting calendar; manage distribution lists and archive for auditability.
• Support risk monitoring: detect anomalies, reversals, and KYC exceptions; partner with Compliance on actions.
• Own data quality processes (QA checks, reconciliations) and data dictionaries across reporting assets.
• Drive automation to reduce manual effort (SQL/Python jobs, scheduled extracts, parameterized dashboards).

Required Skills & Experience

• Bachelor’s degree in Statistics, Economics, Data Science, Computer Science, or related discipline
• 3–4 years in analytics within fintech/banking/telco; strong commercial orientation
• Advanced SQL and Power BI; proficient Excel; Python for automation and deeper analysis
• Fluency with fintech KPIs (CAC, LTV, ARPU, churn, MTU/DUM), cohort & funnel analysis
• Experience with app databases, USSD logs, POS/MPOS feeds, CRM/marketing platforms
• Strong data hygiene (QA, reconciliation), documentation, and stakeholder communication

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Job Description

This role is responsible for the audit of IT systems, data privacy frameworks, and compliance programs. Key objectives include:

• Conducting thorough assessments of IT systems, applications, and data privacy controls to ensure compliance with regulatory standards (NDPR, GDPR), industry frameworks (PCI-DSS, ISO 27001, NIST), and internal policies, while driving operational efficiency.
• Proactively identifying and mitigating IT and data privacy risks, including cyber threats, data breaches, regulatory breaches and system vulnerabilities at CapitalSage Holdings.
• Providing actionable recommendations to enhance IT governance, data protection, and process resilience, fostering a secure and compliant technology environment.
• Strengthening governance, risk, and compliance (GRC) frameworks by evaluating IT and data privacy controls, ensuring alignment with organizational policies and regulatory requirements

Audits:

• Conduct scheduled, ad-hoc, and focused IT and data privacy audits across all company locations in accordance with Internal Auditing Standards (IIA).
• Perform review of penetration testing, vulnerability scanning and security audits to uncover potential threats.
• Prepare audit working papers and audit files to quality standards within agreed timescales and deadlines
• Draft clear, data-driven audit reports and recommendations on vulnerabilities for review by the Head of Internal Audit
• Perform regular testing of IT applications, infrastructure, and data privacy controls (e.g. access management, encryption etc), identifying critical gaps during testing cycles.
• Collaborate with business units to integrate efficiency improvements into IT systems, achieving a measurable reduction in process downtime or errors.
• Identify and document process gaps or control weakness across IT and business operations.
• Monitor and report changes in IT risk profiles, contributing to GRC policy updates and ensuring up-to-date risk and compliance register quarterly.
• Conduct special reviews, spot checks, or investigations as assigned.
• Provide and seek constructive feedback during audits, achieving satisfaction rating in team and stakeholder feedback surveys.
• Follow-up responsible teams to implement the recommendations of internal auditors, consultants, and security analysis.
• Participate in IT projects and product development with the aim of identifying risks and recommending appropriate controls.
• Assess GRC frameworks, including IT governance policies, risk management processes, and compliance controls, identifying gaps and ensuring alignment with industry standards and regulations.

Quality Management and Improvement

• Maintain a deep understanding of CapitalSage Holdings’ IT policies, data privacy protocols, and organizational culture, proactively identifying risks that could impact strategic objectives (e.g., zero undetected high-risk issues).
• Understanding of secure software development lifecycle (SDLC) methodologies and conducting social engineering assessments and phishing simulations.
• Assist in the promotion of an Internal Audit service that aims to meet/exceed stakeholder expectations
• Participate in process improvement/redesign and system upgrade/implementation efforts to ensure relevant requirements are considered and built into new systems and processes
• Provide advisory services to the Risk management & Compliance functions on risk management and compliance improvement opportunities across business operations
• Ensure prompt reporting of risk positions to the Head IT Audit
• Interpret and analyze reports/data/information to identify possible risk exposur

Requirements

• Possess 5 to 10 years progressive experience in IT audit, risk management, cybersecurity and compliance roles
• Experience in an Audit and Accounting firm.
• Experience in the manufacturing and/or financial services industry.
• Experience auditing systems, applications and Information Technology controls
• Academic qualification- Minimum of a University degree - Second Class Honours division
• Professional qualification- Possession of a minimum of one of the under-listed professional qualifications, Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Data Privacy Solutions Engineer (CDPSE).