Jobs at the People Practice

Our client who offers diverse range of investment management products and services is looking to hire a Fund Manager who will play a pivotal role in managing investment portfolios and optimizing returns. Working collaboratively with members of the funds team, you will be at the forefront of developing and executing investment strategies. Leveraging your extensive experience and expertise in financial markets, you will be responsible for making informed investment decisions, conducting market analyses, and ensuring the overall health and growth of assigned funds for the company. You must be knowledgeable about global financial markets and be able to formulate high-end investment strategies.

Responsibilities

• Develop and execute investment strategies for the investment portfolio and conduct thorough market research and analysis to identify profitable investment opportunities.
• Manage investment portfolios, including fixed income, hedge funds, private equity funds, real estate funds, and other non-traditional investment vehicles, for the firm\'s clients.
• Monitor the performance of the portfolio, analyze investment performance, and risk metrics, and make necessary adjustments to optimize performance.
• Assess and manage investment risks, implementing risk mitigation strategies.
• Maintain relationships with fund managers, brokers, and other professionals in the investment industry to gather insights and stay updated on market development.
• Lead and mentor a team of investment professionals, fostering a collaborative and high-performance culture.
• Generate and present regular reports on fund performance, investment activities, and market trends to stakeholders.
• Collaborate with senior leadership to align fund strategies with overall organizational goals.
• Stay informed abreast of market developments, technological advancements in financial tools and platforms, regulatory changes, and industry trends that impact investments.
• Ensure compliance with regulatory requirements and internal policies related to alternative investments.

Key Competencies

• Technical Competencies: Investment Strategy, Portfolio management, Risk Management & Financial Acumen
• Digital Competencies: Data Analysis & Reporting, Investment tools proficiency & Technology integration
• Other Competencies: Networking, Continuous learning & Collaboration

Qualifications

• Bachelor\'s degree in business, finance, economics or related field; Master’s degree preferred.
• Minimum of 7 - 10 years of experience in investment management with 3 years leading an investment team.
• Relevant certifications such as CFA, or similar credentials would be a plus.
• Strong knowledge of investment vehicles, strategies, and market dynamics.
• Familiarity with due diligence processes, including assessing fund managers, evaluating investment structures, and analyzing risk and return profiles.
• Experience with portfolio management systems and tools, such as Bloomberg, FactSet, and other investment-specific platforms.

Must have skills

• Exceptional communication and Leadership skills
• Strong attention to detail
• Ability to manage multiple projects simultaneously

go to method of application »

Our client, an online store for construction materials, is looking to hire a Customer Success Executive (Sales Focus) who will be the primary point of contact for our clients, ensuring they derive maximum value from our technology solutions while identifying upsell and cross-sell opportunities. This role is a hybrid of customer success and sales, where you’ll build strong relationships with customers, help them adopt our products effectively, and work closely with the sales team to drive revenue growth. Your focus will be on customer retention, satisfaction, and expanding account value.

Responsibilities

Customer Relationship Management

• Serve as the main point of contact for assigned clients, acting as their trusted advisor.
• Build strong, long-term relationships with customers at various levels, including senior management and key stakeholders.
• Conduct regular check-ins with clients to ensure they are leveraging the product’s full potential and achieving their business objectives.

Product Onboarding & Adoption

• Lead onboarding sessions for new customers, ensuring a smooth transition and implementation of the technology.
• Train customers on the use of our platform, providing best practices and tailored solutions based on their needs.
• Monitor product usage, engagement, and overall satisfaction to drive continuous value realization.

Revenue Growth & Sales

• Identify upsell and cross-sell opportunities by understanding clients\' business challenges and matching them with additional features or products.
• Negotiate contract renewals, upgrades, and additional services with a focus on long-term customer satisfaction and revenue growth.

Problem Solving & Issue Resolution

• Act as a point of escalation for customer issues, ensuring swift and satisfactory resolutions by collaborating with internal teams.
• Analyze customer feedback and advocate for necessary improvements to our products or processes.
• Proactively identify potential churn risks and develop mitigation strategies.

Performance & Metrics Tracking

• Monitor and report on customer success metrics (e.g., Net Promoter Score, retention rates, account expansion).
• Provide feedback to internal teams (product, engineering, and sales) to improve the overall customer experience and product features.
• Maintain up-to-date records of customer interactions, outcomes, and opportunities in CRM software.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related field.
• Minimum of 3-5 years of experience in a customer success, account management, or sales role, preferably in a SaaS or technology company.
• Experience in the construction industry or construction technology is highly desirable.
• Strong understanding of CRM tools and customer success best practices.
• Proven track record of meeting or exceeding sales and retention targets.

Must have skills

• Exceptional communication, presentation, and negotiation skills.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Problem-solving mindset with the ability to turn customer challenges into opportunities.
• Results-driven with a strong focus on delivering value and driving revenue.
• Customer-centric attitude with a passion for helping clients succeed.
• Highly organized with attention to detail and the ability to manage a portfolio of clients.
• Team player with strong collaboration skills across sales, product, and customer support teams.
• Ability to learn quickly and adapt to evolving technology in the construction space.