Fresh Jobs at Pragmatic Technologies Limited

Location: Obanikoro, Lagos

Job Summary

• To effectively liaise with RMA customers and technicians from the time a product is received until it is released to the customer.

Tasks and Responsibilities

• Receiving defective products and releasing repaired products to customers.
• Collecting the customer information and registering the product.
• Liaise with the customer and technician regarding the status of product repair.
• Communicate the repair charges to customers.
• Proper documentation and maintenance of a filing system.
• Provide simple test for customers when collecting their product
• Any other tasks as assigned from time to time.

Requirements

• OND Degree, Preferably Male.
• At least 1 year relevant work experience.
• An understanding of electrical problems and their potential Solution
• Good verbal and written communication skills with the ability to build effective 3rd party and colleague relationships
• Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines
• Teamwork and Problem solving
• Pragmatic and commercially-minded approach to problem-solving.

Salary
N50,000 Monthly.

go to method of application »

Location: Obanikoro, Lagos

Tasks and Responsibilities

• Test and repair all products relating to company business predominantly Inverters ,AVRs and all electrical & mechanical equipments.
• Attend to all complaints as relating to technical faults on the company products.
• Receive incoming returned products (defective) from RMA officer.
• Verify all returned products to ascertain the defectiveness of the product.
• Diagnose the product to confirm the faults
• Clarify with the customer if necessary, the fault to confirm the product faults before repair.
• Carried out the repairs of the defective product base on the diagnosis and other discovered problem.
• Document the repairs parts used for billing by the RMA officer.
• Test the repaired products to confirm the product proper functions.

Requirements

• HND/OND/Technical Certificate
• At least 2 years relevant work experience.
• Good Electrical knowledge on Wiring (Industrial and Residential)
• Repair and Maintenance of Power Equipment experience (Inverters, AVRs and all electrical & mechanical equipments.)
• An understanding of electrical problems and their potential Solution
• Good verbal and written communication skills with the ability to build effective 3rd party and colleague relationships
• Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines
• Teamwork and Problem solving
• Pragmatic and commercially-minded approach to problem-solving;
• knowledge of solar power and other alternative power supply will be consider and advantage.

Salary
N70,000 - N80,000 Monthly.