Fresh Jobs at Airtel

The role holder will lead the team (Sales, Project & Operations of Data Centre) to enhance business

(Sell through Approach) through the airtel Enterprise sales team to various enterprise organizations and through channel partners like Telecom, System Integrator, Tier II vendors, OEMs.

The role holder will be needs to be technologically and commercially sound and should have experience in leading consultative selling teams and DCMS sales cycles.

He or She must possess advanced product knowledge and skill sets to enable the field sales team. He should have proven success in managing teams to sell Data Centre proposition to the top CXO level in large enterprise, Carriers, OTT and SMB.

The job would involve travelling across regions, manage the sales team & solutions teams Own and manage Opco HR Dashboard and provide a satisfactory onboarding experience to new employees and providing functional support, data entry, filing and other administrative duties may also be required.

Roles and Responsibilities:

• Lead the Sales Team to Sell Data Centre managed Services (DCMS)
• Lead the Sales Team to Sell Data Centre managed Services (DCMS)
• Ensure sales quotas for all products are met and exceeded whilst ensuring support to enterprise sales team in the field.
• Develop and Drive Sales Strategy / Execute GTM plans: Win large deals in Enterpriser / Govt / Carrier / OTT and others.
• Oversee Data Centre project Delivery & Customer Deliverables. Create process and streamline. Ensure effective operations of Data centre.
• Meet Annual Operating Plan
• Overall PnL responsibility

Technical and Behavioural Competencies Required:

• Winning with others - Creates a win-win relationship internally and with customers/partners.
• Act with passion, energy and can-do attitude for achieving stretch team goals.
• Effective Communication and Negotiation Skills
• Ability to influence and get things done quickly.
• Cross functional skills
• Analytical & problem-solving skills, solution and technical skills in data centre, cloud and managed services
• Aggressive appetite for achieving Business Target
• Effective engagement capabilities
• Creativity (out-of-the box thinking) and Business Acumen and high regards for ethics
• Conflicts management skills to achieve mutual goals.
• Customer Service orientation

Skills and Qualifications:

• 10+years' experience in a multinational business environment with 3+ years of experience in establishing Data Center Business
• Complete knowledge of Data Centre Business
• Ability to articulate the value proposition and bring the TCO and RoI benefits as appreciated by the customer.
• Handle CXO level discussion on Data Centre roadmaps and Cloud adoptions.
• Ability to seamlessly work with various cross functional teams to put together a wining solution proposal meeting the customer’s nosiness as well as technical requirements.
• PnL Orientation

go to method of application »

To lead the definition, delivery and in-life management of new products/ services for Airtel Business The role holder manager will have full ownership of product management and development portfolio for all New Products (GSM/Non-GSM & and VAS). These portfolios will continually evolve as one initiative is delivered and a new one is identified and will form a core part of the individual’s objectives.

KEY ACCOUNTABILITIES

New Product/ Service Delivery

• Commercial lead for the development of Airtel Business products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation and operationalization.
• Develop new products and services within the distinct Airtel Business brand and ensure effective hand-over to the segment management team and relevant in-life product managers.
• Scoping of the technical and operational feasibility of bringing product proposition to market. Documentation of detailed business, process and functional requirements for product concepts to support product and proposition launches.
• Work with the IT and network teams to develop a working understanding of the technical deliverables required to meet the business needs and ensuring that any the proposed solution will be fit for purpose and commercially viable.
• Manage the trade-off between speed to market, cost and quality throughout the lifecycle of the project engaging stakeholders as required.
• Manage and maintain project budget, controlling and analyzing impacts of changes as the project proceeds through its life cycle.
• Working with appropriate Segment team and marketing communication teams to ensure appropriate ‘go to market plans’ are in place for all new product/proposition initiatives.

Product Management, proposition Development, Revenue and Margin Management

• Lead all tariffs and pricing approvals
• Work with Airtel stakeholder community to develop competitively priced value proposition and packages which generates agreed margins for products and services.
• Ensure high level of customer and network experience for the segment.
• End-to-end management of existing SME products (GSM and Non-GSM) and value propositions to meet targets for profitability and revenues, as agreed with the Head, Product Management/ Development.

Business Analysis, Data analysis, Usage and Retention analysis and Intervention

Manage each in-life products and services on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions, proposing and implementing changes required to optimize performance through.

• Customer incentives plans
• Sales incentives plans
• Upgrade
• Cross Sells

Analyze the daily, weekly and monthly reports, region wise and at pan OPCO level to understand the trend of customer demands and acceptability inclination.

Total Quality Management

• Develop the standard for ensuring companywide operational readiness and go /no go decision gates for all product launches.
• Documentation of detailed business, process and functional requirements for product concepts to support product and proposition launches.
• Full integration of quality management processes and their effective deployment on a day-to-day basis.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
• Ensure that all product launches are supported by end-to-end definition of the customer journey from lead to cash to trouble resolution, in order to deliver optimal customer experience and first time right in all product launches.

Commercial Viability assessments

• Work with Segment teams and all stake holders to develop financial appraisal model as a decision gate prior to product development kick off.

Market and Customer insight

• Use market gap analysis and segmentation data on the Nigerian enterprise solutions market to identify opportunities for additional products and services. Present compelling business cases for new products, demonstrating return on investment.

Cross Functional Engagement and Support

• Work with all relevant stakeholder in the definition, impact assessments and development of new products. Stake holders include but are not limited to IT, Networks, Legal and Regulatory, Marketing, Customer service, Supply chain, External vendors, HR, and regional sales teams.

Trade and Sales team information dissemination and Training

• Carry out training needs analysis and deliver appropriate training to support every product launch.
• Effective interpretation and cascade of all new enterprise value propositions to the regional Enterprise sales team.

Effective Competitor analysis and Intelligence

• Effectively liaise with all relevant stake holders in analyzing competitor’s activities as well as relevant market development and proposing pre-emptive counter measures which may be in the form of new product initiatives.

Team Management

• Provide clarity of purpose to team members.
• Ensure effective prioritization of product development activities and alignment of such to the overall SBU and companywide objective.
• Coach, mentor and guide team members, ensuring high motivation and engagement.
• Put in place training and development plan for members of the team.

SKILLS & KNOWLEDGE

Educational Level:

Must have:

• 1st first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business-related discipline
• 2nd Degree i.e., MBA or M.Sc. in a discipline related to any of the above is recommended.
• A professional qualification of Project Management, Business Analysis is desirable.
• Solid problem-solving and business acumen skills.
• Proven organizational development, performance management and employee relations skills.
• Must demonstrate interpersonal savvy with the ability to manoeuvre through complex situations effectively while building constructive relationships Ability to build partnerships in a matrix organizational environment along with providing coaching/counselling to all levels within the organization.

Major challenges:

• Driving exponential business growth across all regions.
• Limited IT capabilities of data management and segmentation of this segment
• Creating visibility of Airtel products and services.
• Effective delivery and timely communication of all schemes and product launches to existing and potential corporate accounts

Working Experience:

Must have:

• 8+ years of varied experience in Sales & Marketing with at least 4 years at middle management level handling independent businesses.
• An in-depth knowledge of enterprise systems is highly desirable.
• Relevant experience in Telecom industry is desirable.
• Product Management, Business Analysis and Planning, Product Development, Strategic Sales Management, Channel management, Key account management, Presentation, Business Case Development.
• Product Development
• Business Process Engineering and re-engineering
• Ability to use market research gap analysis to develop profitable products and services.
• Knowledge of the Nigerian enterprise solutions market.
• Ability to exercise "thought leadership" throughout Airtel and customer organizations.
• Analytical thinker who can plan/execute action to exploit business opportunities.
• Ability to present compelling business cases for investment in new products and services development.
• Utmost professional integrity.