Jobs at Fort Knox Group

Job Summary

• We are seeking proactive and result-driven Field Credit Officers to join our team across the listed locations.
• The ideal candidate will be responsible for customer acquisition, loan processing, repayment follow-up, and maintaining strong customer relationships while ensuring portfolio quality.

Key Responsibilities

• Identify and onboard qualified customers.
• Educate customers on loan products and company policies.
• Conduct field visits and customer verification exercises.
• Process loan applications and documentation accurately.
• Monitor loan repayments and follow up on overdue accounts.
• Maintain accurate customer records and reports.
• Build and sustain positive relationships with clients.
• Meet assigned performance and recovery targets.

Requirements

• Minimum of OND qualification.
• Previous experience in credit, sales, microfinance, or field operations is an advantage.
• Strong communication and interpersonal skills.
• Ability to work independently and meet targets.
• Good knowledge of the assigned location and its environs.
• Candidates must reside within or close to the preferred location.

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Job Summary

• The Sales Representative is responsible for driving sales growth by identifying prospects, engaging customers, and closing sales.
• The role involves building strong customer relationships, meeting sales targets, and promoting the company’s products/services effectively.

Key Responsibilities

• Identify and pursue new sales opportunities through cold calling, networking, and referrals
• Present, promote, and sell products/services to prospective and existing customers
• Achieve agreed-upon sales targets and outcomes within schedule
• Build and maintain strong, long-lasting customer relationships
• Resolve customer complaints and issues in a timely manner
• Provide accurate feedback to management on customer needs and market trends
• Maintain records of sales activities and customer interactions
• Coordinate with internal teams to ensure smooth order processing and delivery

Requirements

• Minimum of an SSCE / OND / BSc Degree in any related field (depending on requirement)
• Strong communication and interpersonal skills
• Proven ability to meet and exceed sales targets (added advantage)
• Basic knowledge of sales techniques and customer service
• Ability to work independently and as part of a team
• Must be target-driven and result-oriented.

Key Skills:

• Negotiation skills
• Customer relationship management
• Persuasion and closing skills
• Time management
• Resilience and adaptability.