Department: Facilities & Operations
Location: DAL (Denam Apartments Limited)
Reports To: Operations Manager/General Manager
Job Summary
The Facility Officer is responsible for ensuring that DAL's buildings, equipment, utilities, and technical infrastructure operate efficiently, safely, and reliably. The role involves preventive maintenance, facility inspections, vendor coordination, emergency repairs, utility monitoring, asset management, and ensuring compliance with safety and statutory requirements.
Key Responsibilities
- Develop and implement preventive maintenance schedules for facilities and equipment.
- Supervise and coordinate Maintenance Officers and other technical personnel.
- Conduct regular inspections of buildings, equipment, utilities, and common areas.
- Monitor electricity, water supply, generators, and other critical utilities and infrastructure.
- Maintain accurate facility asset registers and maintenance records.
- Monitor equipment performance and coordinate servicing and repairs.
- Coordinate emergency repairs and respond promptly to critical facility issues.
- Manage vendors, contractors, and service providers to ensure quality and timely delivery.
- Monitor maintenance activities and ensure work is completed to required standards.
- Prepare and monitor facility maintenance budgets and control maintenance costs.
- Identify opportunities to reduce operational and maintenance costs.
- Ensure compliance with health, safety, environmental, and statutory requirements.
- Maintain proper records of inspections, repairs, servicing, and facility performance.
- Prepare regular facility performance and maintenance reports for management.
- Support facility improvement, renovation, and maintenance projects as required.
Qualifications & Experience
- Bachelor's degree/HND in Engineering, Facility Management, Estate Management, or a related field.
- 3–5 years' relevant experience in facility management, maintenance, engineering, or property operations.
- Experience managing vendors, contractors, and maintenance teams is an advantage.
Required Skills
- Facility and maintenance management.
- Technical and equipment knowledge.
- Vendor and contractor management.
- Budgeting and cost control.
- Project management.
- Risk and safety management.
- Problem-solving and decision-making.
- Reporting and record keeping.
- Good communication and leadership skills.
- Ability to respond effectively to emergencies.
KPIs
- Facility Uptime: ≥ 98%
- Preventive Maintenance Compliance: ≥ 95%
- Maintenance Budget Variance: ≤ 5%
- Critical Fault Response Compliance: ≥ 95%
- Safety & Statutory Compliance: 100%
- Facility Inspection Compliance: 100%
Behavioural Expectations
The Facility Officer is expected to demonstrate professionalism, accountability, reliability, strong problem-solving ability, attention to detail, cost consciousness, leadership, and commitment to maintaining safe, efficient, and well-functioning facilities.
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