Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

About the role

• The E-Channels Transaction Monitoring Officer will work under the guidance of the Lead, Fraud Solutions Management to detect and prevent fraudulent/suspicious transactions from customers' accounts. Transaction Monitoring Officers will work collaboratively with the fraud prevention officers and fraud investigation and prosecution officers to ensure that fraud risks are effectively managed.

Duties & Responsibilities:

The E-Channels Transaction Monitoring Officer will:

• Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors
• Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.
• Contact customers to verify the authenticity of transactions using the enterprise's applications and tools
• Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.
• Monitor customers' accounts and transactions to determine those with high fraud risks.
• Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds
• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
• Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.

Qualifications:

• Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics).
• Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience:

• 3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries. A combination of any two or more experience(s) is a strong advantage.

Competencies:

• Strong understanding of payment transaction trends and account statement analysis.
• An excellent team player, target driven, and highly motivated.
• Excellent analytical and problem-solving skills.
• Excellent understanding of transaction routing and processing.
• Strong verbal, speaking and written communication and interpersonal skills.
• Excellent time management skills
• Knowledge of banking or FinTech industry regulations or standards may be necessary.

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About the role

• We are seeking a skilled and highly motivated Cloud Engineer to join our dynamic team. As a Cloud Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud infrastructure to ensure our systems' scalability, reliability, and security. You will contribute in driving automation initiatives to support our development and operations teams.
• Your expertise in cloud technologies, automation, and infrastructure management will be instrumental in optimizing our cloud environment and supporting our organization's growth.

Responsibilities:
Cloud Infrastructure Design and Deployment:

• Design, deploy, and maintain cloud infrastructure solutions, using best practices industry standards and adhering to security guidelines.
• Collaborate with cross-functional teams including development, operations, and security to assess requirements and design scalable cloud architectures and resolve issues.

Monitoring and Performance Optimization:

• Knowledge of monitoring solutions to track the performance, availability, and security of cloud infrastructure and applications.
• Proactively identify and address performance bottlenecks, scalability issues, and security vulnerabilities.
• Troubleshoot and resolve issues related to cloud infrastructure, network connectivity, and application deployments.
• Implement automation and orchestration techniques to streamline cloud operations and improve efficiency.
• Continuously evaluate and recommend improvements to optimize the cloud infrastructure and enhance system performance.

Infrastructure as Code (IaC):

• Implement automation tools/IaC such as Terraform, CloudFormation, or Ansible to streamline the provisioning, configuration, and deployment of cloud resources.
• Develop and maintain reusable templates and scripts for provisioning and configuring cloud resources.
• Implement version control and change management practices for infrastructure code.

Security and Compliance:

• Implement robust security measures to protect cloud environments, data, and applications.
• Monitor and respond to security incidents, perform vulnerability assessments, and implement necessary remediation measures.
• Ensure compliance with industry regulations and standards, such as PCI-DSS etc.

Collaboration and Documentation:

• Document infrastructure designs, technical processes, deployment processes, and operational procedures.
• Strong verbal and written communication skills to articulate complex concepts and ideas clearly.
• Excellent teamwork and collaboration skills to work effectively with cross-functional teams.
• Contribute to knowledge sharing initiatives and provide training to team members on DevOps and cloud technologies.

Requirements:
Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Minimum 5 years as a Cloud Engineer or similar role, with a focus on automation, designing and managing cloud infrastructure.
• Hands-on experience with public cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).

Technical Skills:

• Strong understanding of cloud services, including compute, storage, networking, and security.
• Solid understanding Jenkins, Git, continuous integration, continuous delivery.
• Proficiency with monitoring tools (e.g., Prometheus, ELK stack).
• Familiarity with infrastructure-as-code (IaC) tools like Terraform, pulumi, CloudFormation and configuration management tools (e.g., Ansible, Puppet, Chef)..
• Knowledge of scripting and programming languages, such as Go, Python, Bash, or PowerShell.
• Strong understanding of virtualization technologies, containerization (e.g., Docker, Docker compose, Kubernetes), and microservices architecture.
• Knowledge about Apache kafka
• Knowledge of networking concepts, protocols (e.g., TCP/IP, DNS), and network security.
• Experience with webservers Nginx, Apache etc.

Analytical and Problem-Solving Skills:

• Ability to analyze complex problems, propose effective solutions, and implement them in a timely manner.
• Strong troubleshooting and debugging skills to identify and resolve issues in cloud environments.
• Capacity to anticipate potential bottlenecks, performance issues, and security vulnerabilities and proactively address them.

Collaboration and Communication:

• Excellent teamwork and collaboration skills to work effectively with cross-functional teams.
• Strong verbal and written communication skills to articulate complex concepts and ideas clearly.
• Ability to document technical processes, system designs, and operational procedures effectively.

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About the role

• As a Project Optimization/Delivery Officer at Moniepoint, you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.
• You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product's features.
• You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on.

Responsibilities:

• Collaborate with cross-functional teams to define project scopes, objectives, and deliverables.
• Identify opportunities for process optimization and efficiency enhancements within project workflows.
• Develop and implement strategies to streamline project delivery and maximize outcomes.
• Conduct thorough testing and validation processes for project deliverables.
• Effectively communicate project progress, challenges, and outcomes to internal and external stakeholders.
• Collaborate with clients, vendors, and team members to align project goals with business objectives.
• Own and develop relationships with partners, working with them to optimize and enhance our integration
• Identify potential risks and proactively implement risk mitigation strategies.
• Respond promptly to issues, providing solutions to ensure project continuity.
• Maintain comprehensive project documentation, including project plans, status reports, and performance metrics.
• Ensure compliance with regulatory requirements and industry best practices.
• Work closely with Business Leadership in driving key objectives and results for the business unit.

Requirements

• The candidate should have 2-5 years of experience in product/project management in complex/matrix environments. Preferably within a fintech, banking or technology organization
• Proven experience in gathering user requirements and translating them to user experience and product requirement documents
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Excellent planning, problem-solving and strategic thinking skills
• Strong knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills