Fresh Jobs at Interswitch

Job Summary

• The ideal candidate has some prior experience in both Dynamics AX 2012 and Dynamics 365 F&O and looking to work in an innovative and forward- thinking environment. This position is ideal for an individual who is looking for career progression and the opportunity to upskill alongside a new challenge.

Job Description:

• Provides technical and functional support in the areas of Microsoft CRM 2012 R2 & future versions administration, problem resolution, support, process mapping, development, testing, security & training.
• Work closely with other team members and partners to complete the ongoing Microsoft CRM on-premises 2012 migration to Dynamics 365 modules including Customer Support and Sales & Marketing
• Work closely with other team members and the lead developer to improve CRM/D365 system, helping the business to achieve her objectives.
• Designs and develops Dynamics 365 projects and customizations to meet the requirements specified in the Business - Requirement Document and Functional Requirement Document.
• Participates in design and code reviews and provides input into the design recommendation and ensures that all solutions are aligned to pre-defined architectural specifications.
• Performs unit tests and integrated testing to ensure delivered solutions are of high quality.
• Helps to define FDDs
• Routinely moves code between environments utilizing best practices
• Collaborates business analysts, other programmer, and internal users to identify, analyze, and troubleshoot technical issues related to Integrations and the Microsoft CRM/D365 application.
• Identifies and escalates impediments, issues, and risks affecting system performance to team lead and immediate supervisor.
• Performs coding changes and development according to established coding standards and best practices
• High level of knowledge with TFS
• Experience with X++, SSRS and MS SQL Server while also being proficient with CRM database structure, coding, and development techniques.
• Communicate effectively, both written and verbally, with both technical and non-technical professionals.

Job Responsibility:

• Own the roadmap, lead projects, and all Microsoft CRM/D365 enhancements
• Implement hotfixes in highly customized environment
• Review, customize, install/upgrade ISV solutions
• Manage the security and access to Dynamics systems
• Ability to lead a project (technical execution)
• Follow the organization define SDLC, branching and CI/CD policies
• Solid understanding of A/R module
• Familiarity with IDMF
• Proactive, will take the initiative and run with projects.

Requirements

Formal Education & Certification

• University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Microsoft Dynamics 365 Certifications
• ITIL

Professional Qualification(s):

Knowledge & Experience

• Previous experience with Dynamics 365 Modules (Finance and Operation, HR)
• Previous experience with Microsoft CRM 2012 Migration to Dynamics 365
• Microsoft Microsoft CRM / 365 Development – in-depth knowledge preferred
• Performance Analysis and Troubleshooting -- High level of ability and knowledge preferred
• Database Query Languages -- High-level ability and knowledge preferred
• Verbal Communication -- High level of ability preferred
• Written Communication -- High level of ability preferred

Microsoft Tools

• Visual Studio, 3-4 years of experience
• TFS, 3-4 years of experience
• Development Platform (.NET), 3-4 years of experience
• Microsoft Programming Languages (X++, C++, C#, C), XML 3-4 years of experience
• Microsoft SQL Server, 3-4 years of experience
• Microsoft Power Platform, 3-4 years of experience
• Microsoft Office Suite -- High level of ability and knowledge preferred
• Progressive experience in technical environments, 3-4 years of experience
• Bachelor's Degree and

Experience:

• 3+ years of related experience.

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Job Summary

• To lead and manage a high performing team of data scientists and machine learning engineers to continuously deliver results
• To manage the entire lifecycle of data science products/portfolio and drive the development of new machine learning capabilities tandem with delivering business value using advanced analytics

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and inspire a team of data scientists, providing guidance on best practices in machine learning, statistical modeling, and data-driven decision-making.
• Facilitate career development and foster a culture of continuous learning and experimentation within the team.

Product Management:

• Collaborate with business development, product managers, and other stakeholders to enhance existing data science products.
• Actively engage in product lifecycle management, ensuring alignment with business objectives and customer needs.
• Oversee the deployment and maintenance of machine learning models in production, ensuring robustness and scalability.

Solution Innovation & Development:

• Design and build new data-driven products and services, leveraging machine learning, AI, and advanced analytics to meet evolving business demands.
• Explore innovative applications of data science to create additional value for our platform.
• Infuse machine learning capabilities into operational processes, improving efficiency and accuracy across workflows.

Collaboration & Cross-Functional Partnership:

• Work closely with business development teams to explore new opportunities for data solutions, acting as the technical counterpart to foster data-driven partnerships.
• Collaborate with product managers to define technical requirements for new features and enhancements, ensuring seamless integration of data science solutions.

Research & Development:

• Stay up to date with the latest advancements in machine learning, data engineering, and AI technologies.
• Lead the R&D efforts on emerging techniques such as natural language processing, reinforcement learning, and predictive modeling, ensuring continuous improvement in product offerings.

Performance Monitoring & Optimization:

• Establish and track key performance indicators (KPIs) for all data science initiatives, ensuring measurable impact on business growth and operational efficiency.
• Drive continuous improvement in the performance of deployed models, optimizing for speed, accuracy, and interpretability.
• Drive MLOPS best practices and Infrastructure improvement for all ML/DS initiatives.

Academic Qualification(s):

• Bachelor's degree in Computer Science, Engineering, or a related field

Professional Qualification(s):

• Not mandatory

Experience (Number of relevant years):

• Minimum of 7 years in Data Science, Machine Learning and Advanced analytics preferably from the fintech, telco or banking sectors.
• 2-3 years leading junior data scientists
• Proven experience in designing, developing, and deploying data science products in production environments.

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Job Summary

• Ensure the sales team possesses the necessary skills, knowledge, and expertise to compete and win in the marketplace.
• Develop and implement best practices in sales excellence.
• Accelerate sales enablement and performance with an established range of solutions.
• Provide training, consultation, and coaching services to support sales enablement.
• Collaborate with frontline sales managers and leads to design and execute effective management disciplines to drive Interswitch sales.
• Implement timely service delivery, engage relevant stakeholders, and share updates on progress and achieved milestones.

Key Responsibilities

Operational Compliance

• Develop knowledge and understanding of Interswitch's policies, procedures, and relevant regulatory codes.
• Ensure adherence to standards and obtain authorization for exceptions from a supervisor or manager.

Sales Operations Management

• Provide operational support services and, at times, act as a first-line supervisor in a transactional operations area.
• Accelerate sales enablement and performance with an established range of solutions.
• Support sales enablement through training, consultation, and coaching services.
• Work closely with frontline sales managers and leads to drive effective management disciplines for sales.

Data Collection, Analysis, Management, Insights, and Reporting

• Collate and analyze data using pre-set tools and methods.
• Contribute to the preparation of data and analytics reports.
• Provide support and advice on training data management systems.
• Develop weekly progress reports, including:
• Activities progress against set timelines.
• Key risk and control indicators.
• Overall improvements to processes and procedures.
• Submit reports to the Lead, Sales Operations.

Stakeholder Engagement

• Assist with stakeholder engagement through arranging actions, meetings, events, and supporting materials.
• Attend meetings led by Lead, Sales Operations, and acquire client needs on sales strategies requirements.
• Execute sales mitigation activities in line with communicated requirements.
• Build and maintain long-term relationships with internal sales personnel, contractors, clients, and consultants.

Policy and Process Development & Implementation

• Work within established procedures to achieve goals.
• Collaborate with sales leadership to develop, execute, and optimize enablement programs.
• Determine sales enablement priorities with stakeholders and communicate KPIs.
• Facilitate content creation and use with sales and marketing teams.
• Consolidate and integrate feedback into enablement strategies.

Sales Training, Assessments, and Knowledge Management

• Identify sales training needs and develop or acquire training courses to address gaps.
• Run training programs and provide coaching or mentorship to team members.
• Contribute to creating assessment centers and tailor assessment exercises.
• Implement policies and share knowledge on sales outcomes and innovative practices.
• Track training budgets and report variances to the Lead, Sales Operations.

Channel Partner Onboarding and Offboarding

• Manage the delivery of onboarding and offboarding processes for channel partners.
• Ensure timely and accurate completion of administration processes.
• Provide support and guidance to line managers, new joiners, and leavers.
• Propose improvements to procedures.

Requirements

Education

• University First Degree in Business Administration, Statistics, Sales and Marketing, or any Finance-related field.

Experience

• At least 6 years of experience in Sales, with a focus on Sales Training and Enablement.