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Job summary

• The Driver is responsible for carrying out all transport-related duties in the Bank which include conveying staff, delivery and pickup of packages, and vehicle maintenance.

Duties and responsibilities

• Maintaining the assigned vehicle, which includes washing, cleaning, changing oil and water, monitoring tire pressure, and performing minor repairs as needed
• Maintaining a vehicle logbook
• Promptly reporting any traffic violations, road accidents, and vehicle breakdowns
• Adhere to all safety requirements
• Maintain the service and appearance of assigned vehicle
• Complying with road and traffic regulations
• Ensures validity of vehicle particulars in compliance with domestic regulations, e.g. licenses, road worthiness, insurance, etc.
• Any other duty assigned by management

Qualifications

• OND in any relevant field
• A clean driving record with no traffic violations
• Clear criminal record

Experience:

• Previous experience as a driver in a corporate organization.

Skills:

• Strong time management skills
• Stress Management/Composure
• Neat and professional appearance
• Good working knowledge of Lagos road network
• Ability to navigate efficiently
• Team work
• Diligent attention to detail
• Diligent attention to safety.

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Job Description

• A Relationship Officer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.
• The Relationship Officer is the interface between the Bank and the customer and nurtures mutually beneficial relationships between both parties.

Duties and Responsibilities

• Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate the creditworthiness of customers by processing loan applications and documentation.
• Monitors active loans and enforces collection and recoveries.
• Ensures the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Expedites the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Executes marketing strategies and develops marketing campaigns.
• Ensures compliance with all internal policies and regulatory guidelines.
• Monitors competition by gathering current marketplace information on pricing, products, etc.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.
• Identify potential loan markets and develop referral networks.
• Perform any other duties as may be assigned by Management.

Qualifications and Experience

• Candidates should possess a B.Sc / HND in Social Science or any other related course.
• Evidence of completion / exemption from NYSC.
• 3 - 10 years of work experience
• Previous experience in a marketing role in a Microfinance Bank or Financial Organization is an advantage.

Skills:

• Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
• Proven ability to drive the sales process.
• Strong business sense and industry expertise.
• Basic understanding of sales principles and customer service practices.
• Friendly, helpful, confident, and engaging personality.
• Excellent communication and interpersonal skills.
• Ability to work in a goal-oriented environment.
• Ability to work in a team
• Strong planning, organizational, and time management abilities
• Proficient in the use of the MS Office suite.