Jobs at Kyosk Digital Services

We are looking for a talented person to join our team as a Dispatch Associate. The person will provide full support to the Logistics department. The preferred candidates should be ready to learn and work with smart and caring colleagues who will bring the best out of his/her abilities. As a Dispatch Associate, you will be empowered while being held accountable.

Duties and Responsibilities:

• Ensure 100% dispatch of orders/ items
• Adherence to delivery windows set in operations
• 100% deposit of cash after every order delivered
• Enforce use of mobile money as the preferred payment mode on each order delivered
• 100% reconciliation after every delivery run
• Full management of fuel
• Share performance for the day for drivers and with drivers
• Send daily reports to operations team
• Ensure timely delivery of orders
• Monitor and manage drivers 

Job Requirements:

• Bachelor’s Degree or Diploma in procurement or related field
• Must be hands – on proficient in MS office
• Must have excellent communication skills
• Impeccable Integrity.
• Organization, punctuality and good interpersonal skills.
• Attention to detail.
• Proven ability to handle challenging workload
• Experience in Advanced Excel is an added advantage

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You will be required to monitor the performance of each person in your team and send daily reports to the Area Commercial Manager. You will support in training and hiring of your team from time to time.

Duties:

• Establish relationships with new customers through recruiting and onboarding;
• Maintain and grow relationships with existing customers;
• Strive to improve customer satisfaction through excellent customer service;
• Identify and respond to client needs;
• Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in;
• Follow up on customer orders as necessary;
• Anticipate the needs of clients and address them accordingly;
• Meet with customers to determine their specific needs and wants while managing of the whole Value Chain with courtesy and Finesse to deliver results;
• Responsible for 100% of Revenue target allocated to the team.

Minimum Requirements: 

• Diploma in sales, marketing or any relevant field;
• Bachelor's degree is an added advantage;
• Excellent oral and written communication skills;
• Superior interpersonal skills;
• Ability to take initiative and work independently;
• Exceptional organizational skills;
• Good familiarity with word processing, spreadsheet, and database applications;
• A minimum of 4 years of experience in field sales with a least 1-year experience managing a team;
• Strong knowledge of  retail industry standards;
• Confident and charismatic approach to people.