Jobs at Miva Open University

Overall Function

• As the Director of Academic Planning you will lead the planning, delivery, assessment, and continuous improvement of curriculum and program development; provide consultative oversight on special projects, ensure institutional effectiveness, and assessment practices.

Key Responsibilities

• Plan and coordinate academic planning and assessment goals in alignment with the University’s strategic goals.
• Develop and lead the implementation and evaluation of all faculty strategic plans.
• Support faculty planning and resource development, and to coordinate the engagement and delivery of the academic priorities across all Faculties and Schools.
• In consultation and coordination with the Deans, lead on developing plans/business cases for the investment / disinvestment of faculty strategies.
• Develop and implement new program ideas for future curriculum development; plan and provide one-on-one, small and large group training sessions pertaining to assessment and continuous improvement principles.
• Lead on continuous improvement strategies that support positive student outcomes, support retention, innovative assessments and ensures effective monitoring, reporting and improvements.
• Lead senior academic and administrative management personnel in the achievement of Miva’ strategic objectives through learning and teaching, research and knowledge transfer and academic leadership and management.
• Ensure academic excellence through strategic planning and assessment of individual and faculty performance targets, carrying out staff performance reviews and proactively addressing and resolving performance and conduct concerns.
• Contribute to performance improvements against institutional KPIs and faculty benchmark standards.
• Disseminate information about developments within the university through newsletters, seminars/ briefings, faculty website and other communication channels.
• Represent various faculties and ensure actionable tasks are carried out by key personnel and chair appropriate Faculty and University committees (including appropriate working groups).
• Promote the effective and efficient implementation of policies approved by the Governing Council.
• Develop well-researched proposals, policies, plans and presentations to the Governing Council
• Liaise with appropriate government agencies and bodies.
• Manage compliance with academic guidelines as stipulated in the National Universities Commission Core Curriculum Minimum Academic Standards.
• Liaise with various tertiary institutions as the University’s representative on all partnership/collaboration agreements.

Qualifications and Skills

• Ph.D. in a relevant course of study.
• Minimum of twelve years of postgraduate experience, with five years prior experience in a management position.
• Previous experience in a similar role will be an advantage
• Technical knowledge of tertiary institution policies and guidelines affecting/impacting curriculum development and applicable laws.
• Strong knowledge of assessment and learning outcomes sufficient to enhance a culture of continuous improvement.
• Demonstrated experience analyzing course material to determine essential content components and write behavior objectives and course descriptions.
• Previous experience developing business plans, implementation and monitoring of their achievement.
• Proven experience in budget planning and implementation.
• Ability to display a comprehensive awareness and understanding of local and international collaborations with tertiary institutions.
• Excellent interpersonal and networking skills with a flexible approach to working and receptive to change.
• Ability to lead, motivate and manage academic groups and stakeholders.

Remuneration
Competitive Remuneration package with benefits.

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Overall Function

• We are seeking an experienced Business Development Lead for our university who will be responsible for identifying and pursuing new business opportunities to drive enrollment and revenue growth.
• The ideal candidate will have a track record of successful sales and business development within the higher education industry, excellent communication and negotiation skills, and a strong ability to build and maintain relationships with prospective students and corporate partners.

Key Responsibilities

• Identify and pursue new business opportunities to drive enrollment growth, including corporate partnerships and alliances.
• Develop and maintain strong relationships with prospective students, alumni, and corporate partners to drive business growth.
• Develop and execute a comprehensive business development strategy to increase enrollment and revenue.
• Conduct market research to identify trends and opportunities for growth within the higher education industry.
• Collaborate with internal teams to develop customized solutions to meet the needs of prospective students and corporate partners.
• Develop and deliver compelling presentations and proposals to prospective students and corporate partners.
• Negotiate contracts and agreements with corporate partners to ensure mutual satisfaction.
• Responsible for recruiting, training and overseeing the telemarketing team

Qualifications and Skills

• A Bachelor’s Degree is required, an Advanced Degree is preferred.
• 5+ years of prior work experience with partnership development, employer relations, and sales.
• Experience using B2B marketing tools and CRMs (such as Freshsales, salesforce) to facilitate effective management reporting.
• Applicant brings with them well-established networks and industry contacts to deliver on our ambitious B2B sales targets.
• Experience in approaching, and communicating with senior-level executives across diverse organizations.
• Good familiarity with corporate decision-making processes including budget processes, appropriation, protocols, and communications.
• Experience with the development and execution of partnership agreements.

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Overall Function

• We are seeking an experienced Learner Experience Lead for our university who will be responsible for enhancing the student experience and ensuring student success.
• The ideal candidate will have a passion for education and a strong understanding of online learning, as well as experience in managing learner support and engagement initiatives, including the setup and management of call centers and software CRM systems.

Key Responsibilities

• Develop and execute a comprehensive strategy for learner support and engagement, including orientation, onboarding, and ongoing support.
• Ensure a high level of customer service and student satisfaction by developing and maintaining relationships with students and providing ongoing support and resources.
• Collaborate with faculty and other teams to design and implement engaging, effective online learning experiences.
• Develop and implement programs to support student success, such as tutoring, mentoring, and career development.
• Analyze data and student feedback to identify areas for improvement in the learner experience and make recommendations to enhance student success.
• Manage a team of support staff, ensuring effective communication and collaboration.
• Set up and manage call centers to provide timely and effective support to students.
• Implement and manage software CRM systems to track and manage student interactions and ensure effective follow-up.
• Ensure that all inbound sales leads are closed through effectively selling and follow-up

Qualifications and Skills

• Bachelor's Degree in Education, Instructional Design, or a related field is required.
• An Advanced Degree is preferred.
• Minimum of 5 years of experience in learner support and engagement in higher education, with a proven track record of success.
• Passion for education and a strong understanding of online learning.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with students, faculty, and staff.
• Ability to develop and execute a comprehensive strategy for learner support and engagement.
• Experience managing support staff and collaborating with faculty and other teams to design and implement effective online learning experiences.
• Strong analytical skills and ability to analyze data and student feedback to identify areas for improvement in the learner experience.
• Experience setting up and managing call centers to provide timely and effective support to students.
• Experience implementing and managing software CRM systems to track and manage student interactions and ensure effective follow-up.

Remuneration
N400,000 - N500,000 monthly (Net) with benefits.