Jobs at Moniepoint Inc.

Job Purpose

• The Data Entry Officer ensures that customer accounts, product catalogs, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform.
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities
Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

What Success Looks Like

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Must have completed NYSC or possess a valid exemption/exclusion certificate.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Delta State – Ughelli North

About You

• You're obsessively detail-oriented and take genuine pride in clean, accurate data.
• You're process-driven but proactive, you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

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Department / Function: Commercial & Field Operations
Reports To: State Coordinator

Job purpose

• Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
• This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.

Key responsibilities

• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
• Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
• Maintain accurate pipeline records and submit timely field performance reports using CRM tools.

Qualifications

• Bachelor’s degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
• 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
• Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
• Deep understanding of the local financial services landscape and regional trading dynamics.
• Strong communication and customer relationship skills.

Preferred qualifications:

• Practical experience with POS terminal deployment, payment acquiring, or business loan products.
• Proficiency in CRM software for field tracking, pipeline management, and activity reporting.

About you

• You build trust easily: You connect genuinely with everyday business owners and build lasting community relationships.
• You are driven by impact: You take ownership of your goals and take pride in helping local businesses succeed.
• You keep things clear and simple: You explain complex financial features in straightforward, approachable language.
• You operate with integrity: You pursue targets with energy while upholding high standards of compliance and quality.
• You are structured and adaptable: You organize your daily field schedule efficiently and adapt quickly to market feedback.

What success looks like

• Target achievement: Consistently meeting monthly and quarterly targets for merchant acquisition, terminal deployment, loan disbursements, and transaction volume.
• Account health & retention: Maintaining high activity levels, retention rates, and active usage across onboarded merchant accounts.
• Quality & compliance: Achieving high conversion rates through accurate lead qualification and zero compliance exceptions during KYC verification.
• Merchant satisfaction: Establishing long-term relationships that generate organic customer referrals and sustained account growth.

Compensation

• Competitive base salary + performance-based commission

go to method of application »

Job purpose

• Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
• This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.

Key responsibilities

• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Team.
• An interview with a member of our Executive team. 

go to method of application »

About the role

• You're a senior individual contributor who drives design excellence and strategic impact across multiple teams.
• You lead through craft mastery, strategic thinking, and influence, not through people management.
• You set direction, solve complex problems that span products, and multiply impact by raising the capabilities of designers around you

What you’ll do

• Lead design strategy for major product areas or cross-product initiatives
• Drive complex, ambiguous projects from discovery through launch across multiple teams
• Set design standards, patterns, and best practices that others follow
• Identify and solve systemic design problems across products
• Partner with senior product and engineering leadership on strategy
• Mentor and sponsor senior and mid-level designers (informally, no direct reports)
• Make critical design decisions that affect multiple teams
• Contribute significantly to design system strategy and evolution
• Represent design in organisational planning and cross-functional forums
• Identify strategic opportunities that weren't on the roadmap

What you bring

• Portfolio showing leadership and influence across multiple teams or products
• Proven track record of solving complex, ambiguous problems
• Deep expertise in visual design, interaction design, and systems thinking
• Strong research skills and ability to validate strategic decisions with evidence
• History of setting direction that others follow
• Experience mentoring and developing other designers
• Excellent stakeholder management and communication at senior leadership level
• Track record of identifying opportunities and driving them to completion

Requirements

• Mastery of design tools and advanced prototyping
• Ideally, 10+ years of product design experience with demonstrated strategic impact
• Strategic product thinking and strong business acumen
• Ability to influence without authority
• Comfortable operating with extreme ambiguity and creating clarity for others
• Strong facilitation skills for workshops and alignment sessions
• Can work autonomously for extended periods without guidance
• Makes high-stakes decisions

What you’ll get

• A leadership role in shaping the future of fintech - your work will impact millions of users.
• Career growth opportunities.
• A culture of experimentation - we encourage innovative thinking and rapid iteration.
• Competitive compensation and benefits.
• Remote-friendly work culture, with access to learning resources.
   

What to expect in the hiring process

• Application & portfolio review: we look for strong UX case studies that showcase process, research, impact, and leadership.
• Preliminary phone call with the recruiter: a brief conversation to discuss your background, interests, and expectations.
• Interview with a design team member: a discussion about your experience, approach to design, alignment with our mission, and a portfolio walkthrough.
• Design Challenge: an advanced exercise to assess problem-solving, UX/UI craft, and strategic thinking.
• Final executive conversation: a discussion with senior leadership about your ability to think strategically, collaborate across teams, and drive business and user impact through design.

go to method of application »

Department / Function: Commercial & Field Operations
Reports To: State Coordinator

Job purpose

• Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
• This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.

Key responsibilities

• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
• Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
• Maintain accurate pipeline records and submit timely field performance reports using CRM tools.

Qualifications

• Bachelor’s degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
• 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
• Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
• Deep understanding of the local financial services landscape and regional trading dynamics.
• Strong communication and customer relationship skills.

Preferred qualifications:

• Practical experience with POS terminal deployment, payment acquiring, or business loan products.
• Proficiency in CRM software for field tracking, pipeline management, and activity reporting.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Team.
• An interview with a member of our Executive team.

Compensation

• Competitive base salary + performance-based commission.

go to method of application »

Department / Function: Commercial & Field Operations
Reports To: State Coordinator

Job purpose

• Drives business growth by expanding our merchant footprint, building high-value customer relationships, and introducing financial solutions tailored to local business needs.
• This role is responsible for end-to-end merchant acquisition, terminal deployment, and account retention across assigned commercial areas.

Key responsibilities

• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
• Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
• Maintain accurate pipeline records and submit timely field performance reports using CRM tools.

Qualifications

• Bachelor’s degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
• 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
• Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
• Deep understanding of the local financial services landscape and regional trading dynamics.
• Strong communication and customer relationship skills.

Preferred qualifications:

• Practical experience with POS terminal deployment, payment acquiring, or business loan products.
• Proficiency in CRM software for field tracking, pipeline management, and activity reporting.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Team.
• An interview with a member of our Executive team.

Compensation

• Competitive base salary + performance-based commission.