Latest Jobs at Clickatell

Purpose

• As a Senior Data Engineer, you will be joining our cross-functional data team, and supporting the design, build and testing of high-performance, scalable and multi-event level data solutions. You will work with structured, semi structured and unstructured data. You will play a critical role on the strengthen of our analytical presence in the Chat Commerce market.

We Do The Right Things

Responsibilities of the Role

Data Pipeline Management:

• Design, build, and maintain scalable data pipelines for data collection, storage, and processing (using AWS Services would be plus) while maintaining data integrity through rigorous testing and validation. Ability to build processes that support data transformation, workload management, data structures, dependency and metadata.

Collaboration:

• Work closely with data scientists, analysts, and other stakeholders to understand data requirements and ensure data quality. Actively participate in solution design and modelling to ensure data products are developed according to best practices, standards, and architectural principles.

ETL/ELT Processes:

• Develop and manage ETL (Extract, Transform, Load) processes to convert raw data into usable formats.

Data Governance:

• Ensure data compliance and security, maintaining high standards for data integrity and privacy.

Performance Monitoring:

• Monitor and optimize the performance of data systems, identifying and implementing improvements. Monitor and troubleshoot data platform issues, providing timely resolutions

AI/ML:

• Build and maintain Clickatell AI and Machine Learning pipelines, ensuring seamless integration with existing data infrastructure. Develop and deploy large language models (LLMs) to improve natural language processing (NLP) capabilities and automating data-driven insights will be plus.

Innovation:

• Identify opportunities for improvement of existing ETL processes to enhance data integrity and accuracy

Mentorship:

• Oversee and mentor junior data engineers, ensuring alignment with business objectives and best practices.

Team Player:

• Self-directed and dedicated team player who positively engages with the team to solve.
• Protect Clickatell's information, intellectual property, and corporate data systems in accordance with prescribed guidelines.
• Work in a scrum-based team that is passionate about enabling a data culture throughout the organization

We Are On A Learning Journey
Requirements of the Role

• Bachelor's degree in computer science, Engineering, or a related field.

Work Experience

• Experience: At least 3+ years of experience in data engineering, with a strong background in building and maintaining ETL /ELT processes and data pipelines and 2+ years of experience working in Cloud environments (AWS or Azure)
• Technical Skills: Proficiency in SQL, Python, PySpark and big data technologies such as Hadoop, Spark, and cloud platforms like AWS or Azure and streaming technologies such as Kafka, Kinesis. Proficiency in AWS services (e.g. S3, Redshift, Dynamo DB, Aurora DB, EMR, Glue) would be great.
• AI/ML Skills: Experience with machine learning frameworks (e.g., TensorFlow, PyTorch) and AI model deployment. Experience with generative AI models and techniques would be a plus.
• Soft Skills: Effective communication skills, both verbal and written, to effectively collaborate with cross-functional teams and present findings to non-technical stakeholders.
• Analytical Skills: Ability to analyse complex data sets and derive actionable insights.
• CI/CD Skills: Experience working with DevOps tools such as GitLabs, Jenkins, CodeBuild, CoePipeline, CodeDeploy, etc.
• Nice to have –Experience in working with large language models (LLMs) for NLP tasks, including model fine-tuning and deployment

Knowledge and Abilities

• Strong analytical and problem-solving skills.
• Self-disciplined, eager to help, and most importantly a thirst for continual learning
• Build on our coaching culture, you are someone who will not only be willing, but also passionate about assisting colleagues.
• A passion for working with data and a desire to learn and adapt to new technologies.
• Ability to make a difference and lasting impact

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Purpose

• We are seeking a Software Developer (Java) to join our Champion team focused on disrupting a $50B+ market. This role is deemed essential to our growth and focused on software development on our Interact Product.

We Do The Right Things
Responsibilities of the Role

• Work with an awesome geographically distributed team of developers and product designers to implement the next generation of products and/or features
• Work independently and collaborate on projects developing applications/features from scratch
• Build applications that can scale (millions of transactions/requests per day)
• Develop highly maintainable software iteratively and deliver working code with each iteration,including authoring relevant documentation and test cases
• Apply best software development practices to coding software solutions

Be responsible for:

• implementing, debugging, and testing of new product features, or enhancements on existing features, or assisting customers and vendors with implementing and troubleshooting

end-to-end solutions

• Implementing a test-driven development using unit and integration tests in an agile environment
• sustaining implemented features once delivered into production through maintenance and support
• Accurate and detailed documentation of relevant design artefacts (use cases, user stories, sequence diagrams etc)
• Working closely with key stakeholders particularly with team leads and software managers
• Partake in architecture discussions, design recommendations and implementations
• Adhere to policies and standards as applied by the team and directed by the reporting manager
• Participate in supporting production releases as needed
• Coach and mentor software developers and other roles within the team to improve knowledge, skill and capability

We Are on A Learning Journey
Requirements of the Role

• For success in this role, the following are some desirable technical requirements:
• Strong development & debugging experience with Java 8 or Java 11 & Spring Boot based microservices
• Experience with MySQL, Postgres
• Experience writing unit tests with Mockito, Spring Boot
• Experience with source code management tools such as Git, GitLab, etc
• Experience with log monitoring tools such as Elastic, Kibana, GrayLog, etc
• Experience with dependency management tool such as Maven/Gradle
• Package management tools such as NPM
• To excel in this role, following are some nice-to-have technical requirements:
• Experience working in a full stack capacity with AngularJS
• Knowledge of RxJS
• Experience with Containerization & Orchestration frameworks including Docker, Kubernetes
• Experience with AWS or other cloud platforms
• Experience with NoSQL databases such as MongoDB
• Experience working with event driven architecture including Kafka, Event Bus
• Experience with DataDog for metric monitoring
• Bonus points for experience working with WebSockets (industry standard for real-time applications)
• Bonus points for experience working with other JVM based languages such as Kotlin
• Active participation in code and design reviews
• Computer Science degree or equivalent diploma from a reputable school (or 8+ years relevant experience if no degree)
• Proven track record of working in relevant roles for 5 years or more
• Proven industry experience in Financial or banking, or telecommunications an advantage
• Experience working in an Agile methodology an advantage
• Experience working with other integrated applications within the Clickatell ecosystem or 3rd party systems
• Strong communication skills with a team player attitude