Current Openings at Pagatech Limited

The Key Accounts Manager will be responsible for managing and growing existing remittance partnerships across core high-volume corridors, particularly within the US, Africa & Emerging Markets. The role focuses on driving inbound FX flows, increasing transaction volumes, and maximizing revenue contribution from key IMTO and aggregator partners.

The ideal candidate will own partner performance end-to-end, ensuring strong relationship management, identifying growth opportunities within existing accounts, and supporting commercial initiatives that enhance partner value and retention. This role plays a critical part in strengthening Paga’s position across key remittance corridors.

PRIMARY RESPONSIBILITIES

• Manage and grow relationships with existing IMTO and aggregator partners.
• Drive corridor transaction volume and revenue growth across key markets.
• Monitor partner performance and identify opportunities for expansion.
• Support commercial negotiations and partnership renewals.
• Provide monthly corridor performance and insights reports.
• Collaborate with internal teams to optimize partner integration and experience.
• Ensure high partner retention and continuous engagement.

KEY COMPETENCIES

• Account Management – ability to grow and retain key partners
• Relationship Management – strong stakeholder engagement across markets
• Commercial Awareness – understanding of revenue and FX flow drivers
• Negotiation – ability to support and close commercial discussions
• Analytical Thinking – ability to interpret performance data and trends
• Execution – ability to drive results across multiple corridors

KNOWLEDGE AND SKILL REQUIREMENTS

• 2+ years’ experience in Business Development, Partnerships, or Key Account Management
• Experience in remittance, fintech, payments, or banking preferred
• Exposure to cross-border payments or international partner management
• Strong stakeholder and relationship management skills
• Ability to manage enterprise partners across multiple geographies

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The Enterprise Risk Manager will be responsible for supporting the head in the development, re-design, implementation and maintenance of the risk management framework within Paga in line with the company’s strategic plans and its 3rd party activities. This includes developing and maintaining detailed risk management policies and processes and working with key business stakeholders to facilitate the embedding of these across the organization. The Risk Manager will also be responsible for the ongoing review and challenge of risk framework effectiveness and the implementation of risk management best practice. 

PRIMARY RESPONSIBILITIES

KEY PERFORMANCE AREA

Managing Relationships

• Provide support to key business stakeholders in implementing the risk framework
• Work closely with the Head of risk in defining the company’s risk appetite
• Manage the relationship with the 3rd party outsourced provider risk representatives
• Engage with company-wide risk champions
• Primary contact for significant incidents or risk events

Managing Process and Administration

• Provide support to the Head of risk, in the design, documentation, communication and implementation of the risk management framework
• Prepare, maintain and communicate detailed risk management policies and processes including the risk and control self-assessment process.
• Lead the risk assessment process for the company’s key products and projects.
• Assist in the annual review of the risk management policy (and supporting documents) in preparation for Board sign off, communicating amendments to business areas as required.
• Scope and deliver the ongoing self-assessment of risk management processes and procedures, scoping, agreeing and implementing improvements as required
• Review, assess and report significant risks and issues identified or reported by the business in line with the incident management process and assist the business in defining and agreeing remedial action
• Develop and monitor Key Risk Indicators (KRIs) tailored to a high-growth fintech environment.
• Monitoring the implementation of action plans to address key risks on the risk and control self-assessments/risk registers.
• Prepare and collate monthly risk reporting to the Head of Risk, Compliance and internal Audit and management.
• Lead the identification and assessment of risks related to our technology stack, including cloud infrastructure, API integrations, and third-party dependencies.
• Evaluate IT change management processes to ensure that product updates do not introduce security or operational vulnerabilities.
• Review new product features to identify and assess risks related to fraud, transaction integrity, and data privacy, ensuring appropriate controls are embedded at the design stage.
• Assist key business stakeholders in identifying and responding effectively to risks arising from internal changes or external events.
• Assist in the preparation of comprehensive risk reports for the Management Committee and the Board.

KEY COMPETENCIES

• Managing people & Initiatives
• Take ownership for workload and is proactive in approach
• Multitask and manage competing priorities
• Organized, Collaborative, Flexible, Creative and resourceful
• Manage time effectively, personally and on behalf of others
• Strategic communication and Stakeholder Diplomacy
• Demonstrate sufficient self-awareness to identify personal strengths and areas for development
• Ability to analyze and problem solve
• Incidence Response, Resilience, and Attention to detail

KNOWLEDGE AND SKILL REQUIREMENTS 

• Bachelor’s degree with a minimum in an analytical field such as engineering, finance, computer science, mathematics, economics, etc
• At least 7 years relevant work experience
• Knowledgeable in technology
• Knowledge of risk management and auditing.
• Must have completed the mandatory NYSC
• Previous experience in a risk management role within financial services ideally within a Platform environment
• Excellent knowledge of industry best risk management practice.
• Experience in developing and implementing risk management policies and processes
• Experience of reviewing 3rd party risks
• Ability to understand and articulate the commercial benefits of effective risk management
• Excellent communication, relationship management and influencing skills
• Ability to build and maintain effective internal and external relationships
• Ability to analyse, present and report risk management data to senior stakeholders
• Team management skills including day to day training, supervision and performance management

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The Business Development Manager (Partnerships & Expansion) will be responsible for driving new partnership acquisition and expanding Paga Remit’s footprint across key remittance corridors, including Nigeria, the UK, Asia, and the EU. This role is focused on originating and closing new business opportunities, onboarding strategic IMTOs, FinTech's, aggregators, and financial institutions, and driving inbound FX flows and revenue growth.

The ideal candidate is a hunter with strong commercial acumen, capable of identifying high-value opportunities, leading end-to-end sales cycles, and positioning Paga Remit as a preferred partner for cross-border remittance into Nigeria.

PRIMARY RESPONSIBILITIES

• Identify, target, and acquire new remittance and FX partners across key global corridors
• Build and manage a robust sales pipeline of IMTOs, fintechs, aggregators, and financial institutions
• Lead end-to-end deal execution from prospecting to contract signing and onboarding
• Drive revenue growth and inbound FX inflows through new partnerships
• Develop and execute market entry and corridor expansion strategies
• Conduct commercial negotiations, including pricing, FX margins, and settlement terms
• Collaborate with Product, Compliance, and Operations teams to onboard partners successfully
• Represent Paga Remit in industry events, conferences, and partner meetings
• Track sales performance, pipeline progress, and conversion metrics

KEY COMPETENCIES

• Strong sales and business development (hunter mindset)
• Commercial and revenue-driven thinking
• Negotiation and deal-closing ability
• Relationship building and influencing skills
• Market intelligence and opportunity identification
• Execution speed and ownership
• Cross-functional collaboration

KNOWLEDGE AND SKILL REQUIREMENTS

• 4+ years’ experience in Business Development, Sales, or Partnerships
• Experience in remittance, fintech, payments, or banking preferred
• Proven track record of closing deals and driving revenue growth
• Exposure to cross-border payments or international markets
• Strong communication, negotiation, and stakeholder management skills
• Ability to operate across multiple geographies and cultures