Current Jobs at Palmpay

Key Responsibilities:

1. Content Creation & Optimization: Develop and optimize various promotional copies and advertising content, including but not limited to social media posts, email marketing campaigns, and ad copies, to enhance user acquisition and engagement.
2. User Insight & Strategy Optimization: Systematically collect and analyze user feedback and behavioral data to gain insights into user needs and pain points. Continuously refine user experience and growth strategies based on data-driven conclusions.
3. Growth Campaign Planning & Execution: Actively participate in planning and executing user growth initiatives (e.g., acquisition, activation, retention campaigns). Take ownership of campaign performance and ultimate growth targets (e.g., user base, activity metrics).

Qualifications:

1. Bachelor's degree or above, preferably in Marketing, Communications, Statistics, or a related field.
2. Proven experience (2+ years) in user growth or card operations, digital marketing, or product operation.
3. Results-oriented, with strong self-motivation and problem-solving abilities, thriving in a fast-paced environment.

go to method of application »

We are in need of a Compliance Manager who will be responsible for overseeing and managing all aspects of regulatory compliance within the organization. This role involves developing, implementing, and maintaining effective compliance programs to ensure adherence to relevant laws, regulations, and industry standards. You will be an ideal candidate if you have a detailed understanding of the regulatory environment within Nigeria across the financial services space and how companies have executed their different propositions. You should be focused on the details, process-driven and a strong communicator.

Responsibilities:

1. Regulatory Compliance:
   • Stay abreast of changes in financial regulations and ensure that the organization is up to date with all relevant laws and industry guidelines.
   • Interpret and communicate regulatory requirements to relevant departments within the organization.
   • Collaborate with legal and regulatory affairs teams to address compliance issues and provide guidance on regulatory matters.
2. Policy Development and Implementation:
   • Develop and update compliance policies and procedures to reflect changes in regulations and industry best practices.
   • Implement policies across the organization, ensuring that employees are aware of and adhere to compliance requirements.
   • Conduct regular training sessions to educate employees on compliance policies and procedures.
3. Risk Assessment:
   • Conduct regular risk assessments to identify and evaluate potential compliance risks.
   • Develop strategies to mitigate identified risks and ensure that appropriate controls are in place.
   • Collaborate with other departments to integrate compliance considerations into business processes and systems.
4. Monitoring and Reporting:
   • Establish and maintain a system for ongoing monitoring of compliance activities.
   • Prepare and submit regular reports to senior management and regulatory bodies, summarizing compliance activities and addressing any identified issues.
   • Ensure that internal reporting mechanisms are effective in capturing and escalating potential compliance breaches.
5. Investigations and Remediation:
   • Lead or participate in investigations related to compliance matters.
   • Develop and implement remediation plans to address any identified compliance deficiencies.
   • Collaborate with internal audit teams to ensure that compliance controls are effective.
6. Communication and Training:
   • Foster a culture of compliance through effective communication and training programs.
   • Provide guidance and support to employees on compliance-related matters.
   • Act as a point of contact for compliance-related inquiries from internal and external stakeholders.

Qualifications:

• A Bachelor's degree in (Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
• 6+ years of experience in a compliance role within the financial services sector.
• In-depth knowledge of financial regulations and industry standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Relevant Certifications, etc.