Jobs at Fairmoney

Roles and Responsibilities
Your mission will be to:

• Plan a course of action to recover outstanding payments.
• Follow up with customers for all outstanding payments and identify problematic accounts. Ensures Non-Performing Loans are followed up and monitored diligently.
• Responsible for communicating with delinquent borrowers, and establishing and developing effective payment plans with the delinquent borrowers.
• Listen actively to customers and ensure conversation is collection-driven.
• Advise customers on their payment options and best methods of payment.
• Properly document information from the conversation.
• Negotiate payoff deadlines or payment plans.
• Create trust relationships with debtors when possible to avoid future issues.

Requirements

• A minimum of 2 years of experience in microfinance bank/bank/Fintech operations directly dealing with delinquent clients and other problem-solving situations.
• Apt in negotiating and persuading.
• Good knowledge of the collection process and approach.
• Excellent collaborator and team player.
• Excellent communication skills, both oral and written.
• Ability to adapt to new challenges in a dynamic, fast-paced environment while managing multiple projects.
• You may have an understanding/working knowledge of a collections system (advantageous).
• You should be comfortable with skills in Microsoft Office/Google Workspace.
• You should have working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus.

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About the Role

• Your mission will be to promote investment products of the company to corporate and individual clients, and maintain knowledge of a wide range of investment and financial products ranging from fixed income, trusts, stocks, bonds, shares, etc.

Roles and Responsibilities

• Source new clients and expand client network in professional and social settings
• Develop and maintain a portfolio of important revenue, generating client relationships within the defined market segment
• Grow portfolio profitability through the utilization of available multi-channel delivery strategies
• Present investment opportunities and related analysis while pitching proposed courses of action in meetings with clients
• Relate with investment analysts to assess financial information and investment opportunities
• Use relevant financial models to project future earnings and profit potentials
• Monitor the financial market trends to promote better decision-making and advise on funds management
• Engage in regular research and reading to stay apprised about the state of the Nigerian economy, global financial markets and general current events
• Comply with rules, regulations and legislation governing the financial services industry

Requirements

• Minimum of 5 years of relevant work experience in a financial organization
• Strong command of excel and PPT

Other core competencies required for this role include;

• Decision Making
• Problem Solving
• Analytical Thinking
• Verbal and Written Communication skills
• Attentiveness to Detail
• Time Management
• Networking skills
• Teamwork
• Leadership ability